Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!! She was very informative without being pushy and offered s... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieBarrack Road, Christchurch Retail Park, BH23 2BN Christchurch, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had a pleasant experience at the DFS shop at Christchurch Retail Park. We had enough space and time to consider our options. Girene was fantastic to explain options, understand what we needed and l... Toon meer
Bedrijf heeft geantwoord
We felt relaxed looking around the store not hassled by anyone but was informed if we needed any help or had questions we could ask. When we ordered our sofa & chairs we were informed about the... Toon meer
Bedrijf heeft geantwoord
Good efficient and knowlegeable customer service from Gintare. We had researched the sofa bed we wanted before going into store so it was just a matter of trying it out and asking any further question... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, Verenigd Koninkrijk
- 0333 999 9790
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very informative & no pressure…
Very informative & no pressure assistance from the young lady assistant
27 februari 2026
Antwoord van DFS Furniture - Christchurch
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Compliment
Having visited the outlet several times during a week, on all occasions I found the sales advisors to be friendly, professional and knowledgeable without the need for hard sell techniques.
26 februari 2026
Antwoord van DFS Furniture - Christchurch
Good Afternoon,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Our Service was very good and we were…
Our Service was very good and we were happy with the results.
All explained well and we were not pushed into the sale.
25 februari 2026
Antwoord van DFS Furniture - Christchurch
We appreciate you taking the time to leave us this wonderful review! We are so happy to hear that you were pleased with our service and the outcome, and that you felt no pressure during the sale.
Kind Regards,
Vanessa
DFS Customer Support
Very friendly staff ,an overall relaxed…
Very friendly staff ,an overall relaxed experience.
22 februari 2026
Antwoord van DFS Furniture - Christchurch
Good morning Chris,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady that took care of us was…
The lady that took care of us was verynice and helpful
21 februari 2026
Antwoord van DFS Furniture - Christchurch
Good morning,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Christchurch
Good morning Karen,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great sofa purchase experience
Gingtare was fantastic when talking us through our sofa purchase :)
She was helpful, friendly and knowledgeable.
19 februari 2026
Antwoord van DFS Furniture - Christchurch
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service in store
Great service in store, warm and friendly and highly experienced staff
19 februari 2026
Antwoord van DFS Furniture - Christchurch
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Knowledgeable staff member
Knowledgeable staff member , helpful and friendly. Good price for sofa purchase, quick delivery date .
19 februari 2026
Antwoord van DFS Furniture - Christchurch
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly and left to wander without…
Friendly and left to wander without pressure. Easy buying experience and well explained
18 februari 2026
Antwoord van DFS Furniture - Christchurch
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Christchurch
Good Afternoon Paul,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service and fantastic staff
Great service and fantastic staff at the Christchurch branch
16 februari 2026
Antwoord van DFS Furniture - Christchurch
Good afternoon Adam,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Beth was amazing
Beth was amazing.
Talked me through everything.
Very happy customer.
8 februari 2026
Antwoord van DFS Furniture - Christchurch
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
A 2 seater sofa
I found exactly what I wanted! I was looking for a small 2 seater sofa as I only have a restricted area for it to fit in. Found in the Christchurch store in clearance 😀👏
13 februari 2026
Antwoord van DFS Furniture - Christchurch
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Luke was outstanding
Luke was outstanding, an extremely good man, he made the whole process of buying very easy and a great experience.
3 februari 2026
Antwoord van DFS Furniture - Christchurch
Good morning,
Thanks for your lovely feedback, we’re glad to hear James met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Staff were relaxed and helpful without…
Staff were relaxed and helpful without being pushy or intrusive, great retail experience.
9 februari 2026
Antwoord van DFS Furniture - Christchurch
Good afternoon Nick,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff were helpful and friendly
9 februari 2026
Antwoord van DFS Furniture - Christchurch
We appreciate you taking the time to leave us a review; we are so happy to hear our staff was helpful and friendly!
Kind Regards,
Vanessa
DFS Customer Support
Sue was very helpful and gave us all…
Sue was very helpful and gave us all the information on the sofa we ordered.
8 februari 2026
Antwoord van DFS Furniture - Christchurch
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Christchurch
We appreciate you taking the time to share your positive experience! We are so glad to hear that our advisor was pleasant and knowledgeable.
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Christchurch
Good afternoon Suzanne,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.