Had a Wonderfull young lady named Imogen help us today .What made it for me was, she wasn't pushy was incredibly helpful clear and concise made sure we were 100% happy with our order and more importan... Toon meer
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Lees wat reviewers zeggen
Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Toon meer
Bedrijf heeft geantwoord
Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Toon meer
Bedrijf heeft geantwoord
Very helpful young man, his name is MABS. Nothing was to much trouble, I loved the settee but not the material so Mabs made enquiries & yes I could have it made in the material I liked.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Verenigd Koninkrijk
- 0333 999 9763
4,9
Uitstekend
5K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Clearly explained everything about the…
Clearly explained everything about the products, process of delivery. I am a happy customer so far.
2 september 2026
Antwoord van DFS Furniture - Colchester
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Mabs provided us with great information…
Mabs provided us with great information and was incredibly knowledgeable on the Sofa beds, giving us the best options, an excellent experience.
2 september 2026
The salesman was very helpful and I did…
The salesman was very helpful and I did not feel pressurised into buying
2 september 2026
Antwoord van DFS Furniture - Colchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A Wonderfull member of the DFS Team
Had a Wonderfull young lady named Imogen help us today .What made it for me was, she wasn't pushy was incredibly helpful clear and concise made sure we were 100% happy with our order and more importantly our decision we couldn't have been more happy, absolutely everything from start to finish was seamless thank you so much ...
2 september 2026
Very helpful young man
Very helpful young man, his name is MABS.
Nothing was to much trouble, I loved the settee but not the material so Mabs made enquiries & yes I could have it made in the material I liked.
1 september 2026
Antwoord van DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Colchester
Hello Martyn,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Colchester
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
We were treated very well
We were treated very well, allowed time to browse and all questions answered
1 september 2026
Antwoord van DFS Furniture - Colchester
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fabulous service from Chris at dfs
Fabulous service from Chris at dfs
, just explained everything, answered our questions, no pushy sales stuff. Quality servuce
31 augustus 2026
Antwoord van DFS Furniture - Colchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very well looked after with just the…
Very well looked after with just the right level of attention and information provided professionally by Chris
31 augustus 2026
Antwoord van DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Absolutely amazing experience. Such a lovely guy
Absolutely amazing experience. Tarlok made it so relaxing and enjoyable to choose the right sofa for us. He was a fantastic employee a really nice gentleman. So glad we was served by hi. He made our experience really nice.
30 augustus 2026
Antwoord van DFS Furniture - Colchester
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Grant was very helpful
Grant was very helpful, not pushy and remembered us from a couple of weeks ago.
Very good salesperson
31 augustus 2026
Antwoord van DFS Furniture - Colchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Elaine is fab!
Elaine was fantastic and talked me through all of my options due to my upcoming house move and holiday. The process was super easy and I got everything I needed!
31 augustus 2026
Antwoord van DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Colchester DFS
Came in previously and the member of staff was super helpful and knowledgeable and really helped us narrow our search down. When it was time to purchase she remembered us and took the time with our last two selections and was even funnier that while talking we knew certain same people from the region we live which was nice talking about stories while going through the purchase.
30 augustus 2026
Antwoord van DFS Furniture - Colchester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Colchester
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Mabs was extremely knowledgeable and…
Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabric options to suit our family needs. Thank you ☺️
30 augustus 2026
Antwoord van DFS Furniture - Colchester
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mabs.
Kind Regards,
Jordan
DFS Customer Support
Hi brilliant service
Hi brilliant service, Chris the gentleman who served us was so helpful, explained everything about the sofa and poof , I purchased down all covers that are included and how to clean the sofa, very impressed with the service from Chris, thank you for all the help!
30 augustus 2026
Antwoord van DFS Furniture - Colchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Colchester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Usless
Usless .. delivery date was put back a month,,footstool broke they sent someone out to repair he done it and it broke again before he put his key in van,they ordered me a new one which turned up wrong size and marks all over the cream material,, been waiting for nearly 10 month for a new one and its still not here..next step trading standards
24 november 2025
Antwoord van DFS Furniture - Colchester
Good morning John,
Thank you for taking the opportunity to share your review with us, we are ever so sorry to hear you are still awaiting delivery of your replacement item. A complaint has been logged for the failure to resolve this situation within a timely manner. We are currently in the process of resolving an internal system issue, once this is resolved we will ensure delivery of your replacement footstool is arranged without further delay.
Kind Regards,
Holly M
DFS Customer Support
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