DFS Furniture - Colne Reviews 

2.366
TrustScore 5 uit 5

4,9

Corporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

FAZ AT THE COLNE STORE WAS FANTASTIC . SHE GREETED AND ASKED IF WE WERR BROWSING ,IF INTERESTED IN ANYTHING SHE WOULD COME AND ADVISE. SHE EXPLAINED ALL THE POINTS OF THE FURNITURE ANSWERED ANY QUESTI... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Veronika as the colne store was amazing. She knew every detail, all information and made sure i was informed and making the right decision about my nee settee. That much so, when i visited the week be... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I visited DFS today to look for a sofa and was assisted by a lovely lady called Scarlett. She was extremely helpful, polite, and professional throughout my visit. She took the time to answer all of my... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Verenigd Koninkrijk

  • 0333 999 9832

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.366)

99.255 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Everything was done online easily.

Everything was done online easily.
The staff in the store were very helpful but l found it easier to order online while l sat on my nice new sofa. Thankyou DFS.

18 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We visited the Colne store of DFS ,we…

We visited the Colne store of DFS ,we was greeted by Tehseen who said Hi & we advised him when wd needed help we would give him a shout we went onti have a browse around & about 20 minutes later we gave him a wave for help Tahseen was very polite ,knowlegable and answered any questions we had i must also say he didnt rush us he was very patient we decided on our suute ,placed the order with him & hr talked us through all delivery instructions we would recieve via txt etc thank you Tahseen

24 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We was greated with a smile today as we…

We was greated with a smile today as we were looking to purchased a sofa
When we saw a sofa we liked
Aisha came and helped us she was so polite explained everything to us
We came away happy thank you

24 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Lorraine A
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

Great service and exceptional customer…

Great service and exceptional customer care, extremely pleasant lady and explained everything perfectly about the product and process. Shes an asset to your company. Well done

20 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

DFS Colne

The lady Faz was very helpful and patient with my elderly parents. She explained everything very well for them to understand.

20 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Good morning Kelly,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Ben was excellent and gave us plenty of…

Ben was excellent and gave us plenty of advice and guidance, would highly recommend.

19 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great and efficient customer service

Great and efficient customer service
Good understanding of the products available.

19 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Exellent service

Exellent service. Very welcoming, professional & warming.
Everything was explained very well.

19 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

They where really helpful and talked us…

They where really helpful and talked us through all the options.

18 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

My experience was made great from Faz…

My experience was made great from Faz what an asset to your company and made sure it was smooth process for me

18 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Faz.

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Aisha

Aisha, was very knowledgeable and polite she understood and explained exactly what we were looking for.
Also helped us through the finance.

17 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We were helped by a lovely lady named…

We were helped by a lovely lady named Aisha she was very helpful explained everything well it was fast and efficiant friendly service

16 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Lots of choice and options. We were left to browse without pressure, but when I needed help staff were on hand.

14 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Good morning Kath,

Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Faz was absolutely brilliant what a…

Faz was absolutely brilliant what a credit she is to DFS would recommend anyone looking to purchase a sofa to visit the Colne store for a excellent customer service experience which these days are few and far between

12 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great service

Greeted on arrival and left to browse in peace until assistance was required. Once we had decided on purchasing we had prompt and efficient service. Everything was explained in detail by a friendly and knowledgeable member of staff.

12 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, honest, knew her stuff, told us about the finance, and very chatty, and intrested in what we had to see,

12 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Colne DFS

Visited the Colne store today. Had my eye on a particular sofa and was just going to have a look, but ended up choosing and purchasing something completely different after looking around the store. The advisor Tehseen was extremely helpful, clearly knew his stuff, and put me at ease. The entire process was extremely easy. Can't wait to get my new sofa. Thanks Tasheen for all your help and also thank you to the lovely lady assistant in the store too.

11 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Thank goodness for Tas and all his help

There are soo many lovely suites to choose from! Thank goodness for tas! He really listened to exactly what I wanted and gave me a lot of helpful information and advice. He was soo patient and has soo much knowledge about the furniture . I feel he gave me very honest advice and I am soo happy with the suite i ended up choosing .

11 april 2026
Logo DFS Furniture - Colne

Antwoord van DFS Furniture - Colne

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

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