Went in to purchase a new sofa, we were looking around at first then greeted by a lovely colleague, we didn’t get her name but she was so helpful and patient with us as it’s a huge deal getting a new... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Always friendly and helpful Conor sold us sofa view years back ,his costumer service is first class 5 stars all the way gentle man
Bedrijf heeft geantwoord
Very easy to deal with and didn't take long to go through the process of our purchase. The difference in fibre and foam was explained well and how to take care of the fibre option. Had great advice an... Toon meer
Bedrijf heeft geantwoord
The staff were so helpful not overbearing and were very professional. Charlotte was just so lovely and so knowledgeable regarding my purchase. The company have such a wide range of sofas to choose fro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Crescent Link Retail Park, Unit 3, BT476SA, Londonderry, Verenigd Koninkrijk
- 0333 999 9838
4,9
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Emer was helpful and pleasant without…
Emer was helpful and pleasant without being pushy. A real asset to DFS.
1 februari 2026
Antwoord van DFS Furniture - Derry Londonderry
We appreciate you sharing your experience. We are so happy to hear that our service was helpful and pleasant without being pushy for you.
Kind Regards,
Vanessa
DFS Customer Support
DFS derry
Purchased a new sofa today in your Derry branch in crescent link. I was looked after by Gary who explained everything brilliantly was extremely helpful and a lovely fella on top of it. I would recommend this store 100% and if you decide to go there ask for Gary great customer service
31 januari 2026
Antwoord van DFS Furniture - Derry Londonderry
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you had a great experience in our store and that our team member was so helpful. Thank you for the recommendation!
Kind Regards,
Vanessa
DFS Customer Support
Great service!
Lovely staff, very helpful, especially Elaine who was very informative and made sure what we were purchasing met our needs.
24 januari 2026
Antwoord van DFS Furniture - Derry Londonderry
We appreciate you sharing your experience. We are so happy to hear that our staff were helpful and informative, ensuring your purchase met your needs.
Kind Regards,
Vanessa
DFS Customer Support
My experience was very pleasant
My experience was excellent today in the Derry store, Gary talked us through everything and explained it so well. Really lovely man to do business with with. Highly recommend Gary to help with buying a new sofa. He was so pleasant to do business with.
30 januari 2026
Antwoord van DFS Furniture - Derry Londonderry
We appreciate you taking the time to leave us your review. We're so glad to hear you had such a positive experience in our Derry store. Thank you for your recommendation.
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Derry Londonderry
Thank you for your positive review..
Kind Regards,
Vanessa
DFS Customer Support
Good interest from staff 👍 I enjoyed…
Good interest from staff 👍 I enjoyed my visit and would recommend your store to anyone, good customer service is hard to find these days; and "I'll be back.
22 januari 2026
Antwoord van DFS Furniture - Derry Londonderry
We appreciate you taking the time to share your positive experience! We're happy to hear that you enjoyed your visit and found our service helpful. We look forward to seeing you again!
Kind Regards,
Vanessa
DFS Customer Support
The customer care is par excellent
22 januari 2026
Antwoord van DFS Furniture - Derry Londonderry
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Your sales rep James was very helpful…
Your sales rep James was very helpful throughout the process.
25 januari 2026
Antwoord van DFS Furniture - Derry Londonderry
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Derry Londonderry
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service in store and wide…
Excellent service in store and wide range to choose from
25 januari 2026
Antwoord van DFS Furniture - Derry Londonderry
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Repeat customer 👌
I have bought my last 3 suites from DFS and I've always enjoyed the experience in store. The staff are so friendly and remember us too. I always find what I'm looking for and love the payment plans. When I've had to contact support for a repair the man was out within the week. Good aftercare. Will continue to shop and highly recommend DFS
18 januari 2026
Antwoord van DFS Furniture - Derry Londonderry
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Lorraine A
DFS Central Customer Support
Scottish saleswoman
Scottish woman (sorry can’t remember your name) who sold me sofa bed was great. Knows her stuff. Kind and patient. Whatever you’re paying her, pay her more.
24 januari 2026
Antwoord van DFS Furniture - Derry Londonderry
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Derry Londonderry
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Derry Londonderry
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Derry Londonderry
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great experience. Staff fantastic
Friendly approachable staff. The knowledge of the products. Great experience could have sat chatting all day. No pressure to buy. Overall fantastic 👌
18 januari 2026
Antwoord van DFS Furniture - Derry Londonderry
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Derry Londonderry
Good morning,
Lovely review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Derry Londonderry
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Love our new Sofa
Love our new Sofa.
Everything was explained about warranty and delivery times. Got it on the sale too
17 januari 2026
Antwoord van DFS Furniture - Derry Londonderry
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Gary was very helpful and…
Gary was very helpful and knowledgeable, was not pushy and answered all our questions.
14 januari 2026
Antwoord van DFS Furniture - Derry Londonderry
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Lorraine A
DFS Central Customer Support
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