We had a really helpful shopping experience with John at DFS Dundee Kingsway (16th August 2026). We chose the Layla sofa bed for us and are hoping to be really satisfied with the product.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Toon meer
Bedrijf heeft geantwoord
We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... Toon meer
Bedrijf heeft geantwoord
We have shopped previously with dfs and wanted to go back to get a new sofa for redecorating On arriving we got Beth, I showed her a pic and she showed us the exact sofa which was the one we went fo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
467 Clepington Road, DD3 8RX, Dundee, Verenigd Koninkrijk
- 0333 999 9823
4,9
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
When arriving at this store we weren’t approached by staff as soon as we looked at the first product which I was happy about . We got left alone to have a walk around and not get hassled . Once we finally had a look around then we went to staff for discussion . Sean was great and explained everything we asked .
Decided to go to other stores for look around also but when we went back for what we wanted Sean done everything for us . Great service from Sean and the team .
26 juni 2026
Antwoord van DFS Furniture - Dundee
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sean met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Dundee
l was looking at a sofa in the Dundee DFS store and was approached by Shaun who guided me through the furniture I'd previously reviewed online. He was extremely, professional, friendly and informative and I didn't feel pressured any time. Because of the information given it was easy for me to come to a decision to purchase the sofa.of my choice.
26 juni 2026
Antwoord van DFS Furniture - Dundee
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Shaun.
Kind Regards,
Jordan
DFS Customer Support
Great service
Great service
The 2 gents were great friendly and easy to deal with no pressure at all.
24 juni 2026
Antwoord van DFS Furniture - Dundee
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Jackson was a great help with us in…
Jackson was a great help with us in picking out our new sofas. Really helpful and walked us through the upkeep with the sofas.
25 juni 2026
Antwoord van DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service
The staff at the Kingsway Dundee branch were polite and helpful, especially Emily who helped us with our purchase.
25 juni 2026
Antwoord van DFS Furniture - Dundee
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emily.
Kind Regards,
Jordan
DFS Customer Support
John was so welcoming and made the…
John was so welcoming and made the purchase of the sofa for my first house easy and exciting! Thanks again!
23 juni 2026
Antwoord van DFS Furniture - Dundee
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Helpful friendly staff who made us feel…
Helpful friendly staff who made us feel welcome along with our dog. We were served by Ellie who was very helpful.
22 juni 2026
Antwoord van DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
John was so helpful
John was so helpful, he explained all aspects of all the settees we looked at. Made us feel very welcome and comfortable throughout the whole experience. Go John, you deserve a medal with listening to me for so long.
22 juni 2026
Antwoord van DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Dundee
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Very relaxed and no pressure from the…
Very relaxed and no pressure from the sales team who were very helpful.
21 juni 2026
Antwoord van DFS Furniture - Dundee
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
The gentleman in the store was very…
The gentleman in the store was very friendly and explained everything very well to my mother. Nothing was to much bother..
22 juni 2026
Antwoord van DFS Furniture - Dundee
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Dundee
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Good quality , reasonable price.
The representative was straightforward, truthful, and helpful. A broad range. The pricing is reasonable.
15 juni 2026
Antwoord van DFS Furniture - Dundee
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Dundee
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
On first visit was offered a coffee and…
On first visit was offered a coffee and left to have a look around the store with no hassle. When time to talk sales man had all the answers we wanted to know regarding the different sofas and fabrics. We walked away hasle free to think things over. Went back in to a warm welcome and readjusted from previous chat and worked out a layout that would work for us. All round found him, non pushy but had good ideas to add to make the whole experience enjoyable
21 juni 2026
Antwoord van DFS Furniture - Dundee
Thank you so much for taking the time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Vanessa
DFS Customer Support
The staff and service were amazing
The staff and service were amazing. They explained everything really well and even managed to get me a deal on a new mattress the cheapest I had found anywhere
20 juni 2026
Antwoord van DFS Furniture - Dundee
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Customer service was great
Customer service was great. Especially our Salesman John. It made buying a new sofa easy and hassle free.
20 juni 2026
Antwoord van DFS Furniture - Dundee
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Ellie made our experience fantastic
Today’s experience with Ellie in your Dundee branch was great. She was very helpful and not overly pushy which you can find in some other outlets. We ended up buying the sofa which was great. Thank you Ellie.
20 juni 2026
Antwoord van DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Sean was first class not pushy very…
Sean was first class not pushy very knowledgeable and great service
20 juni 2026
Antwoord van DFS Furniture - Dundee
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.