We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieOld Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had a great experience in dfs Galway store.Catherina was excellent went through everything about the sofa's I purchased from different colour fabrics to the different legs I could choose from and w... Toon meer
Bedrijf heeft geantwoord
Catriona was so helpful, warm and friendly. She was so patient, she gave us so much time and answered all of our questions. We got great advice and felt really well looked after. The store is immacula... Toon meer
Bedrijf heeft geantwoord
I visited DFS Galway twice, and both experiences were excellent. Leah’s Customer Service was incredibly helpful and made sure I had all the information I needed before making my decision to go back... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Ierland
- (091) 767 466
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We experienced excellent service from Michelle. …Michelle
We experienced excellent service from Michelle and her colleagues. Michelle's knowledge on the item we were buying was fantastic. Michelle showed us all the options that were available to us and even made us coffee. We were very satisfied with our purchase.
17 mei 2026
Antwoord van DFS Furniture - Galway
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Michelle. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Brilliant experience
Brilliant experience! Great Staff Service & professional Support in Galway Shop! Excellent knowledge, very kind & most patient Staff Member Ben ☆☆☆☆☆
Finance support possible too. Looking forward to receive the Sofa in less than 4 weeks ☆☆☆☆☆ Highly recommend!!!
11 mei 2026
Antwoord van DFS Furniture - Galway
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Katrina in the Galway DFS was amazing…
Katrina in the Galway DFS was amazing and so helpful.
Very informative and helpful info
22 mei 2026
Antwoord van DFS Furniture - Galway
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Very helpful and patient staff!
24 mei 2026
Antwoord van DFS Furniture - Galway
Hello Dee,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Michelle was amazing
Michelle was so helpful and knowledgeble! Really enjoyed the atmosphere and the product selection in the store. Staff was very friendly and I will definately be back and recommend it to everyone.
7 mei 2026
Antwoord van DFS Furniture - Galway
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
It was a great experience
It was a great experience, Katrina was vey professional with sou d knowledge, her guidance was vey helpful in picking the right sofa for our home ..
22 mei 2026
Antwoord van DFS Furniture - Galway
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
We had a lovely experience purchasing…
We had a lovely experience purchasing our new furniture.
Lovely well laid out store.
Joanne was so helpful. The perfect blend of helpfulness but not pushy .
22 mei 2026
Antwoord van DFS Furniture - Galway
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Galway
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Excellent Staff, Great Choices
We went to DFS in Galway looking for a sofa.
All the staff were helpful and friendly, letting us have a look around, and then being very thoughtful and prompt in offering guidance about the different options.
Joanne was particularly great: she took time to explore options for styles and colours, gave us advice on which kind of model would suit us, and listened to what we needed.
We are very happy with what we bought, and a great plus of buying in-store, aside from the guidance offered, is that you can actually see and try the furniture.
15 mei 2026
Antwoord van DFS Furniture - Galway
Good afternoon Cristina,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Katrina was very helpful and gave great…
Katrina was very helpful and gave great advice about the interior, cleaning and general upkeep for the couch
16 mei 2026
Antwoord van DFS Furniture - Galway
Good morning Cathy,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Galway
Good morning Victoria,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
We went looking at couches
We went looking at couches, and met a very friendly sales man who couldn't do enough for us , we finished up buying the couch.
3 mei 2026
Antwoord van DFS Furniture - Galway
Good morning Damien & Carmel,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Galway
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
We met Jayden in the Galway store who…
We met Jayden in the Galway store who was so helpful and gave great advice.
He walked us through colour options, styles and gave us the space to chat and make decisions.
Love our purchase and can’t wait to get the delivery.
10 mei 2026
Antwoord van DFS Furniture - Galway
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff very knowledgable and helpful.
8 mei 2026
Antwoord van DFS Furniture - Galway
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Staff are fantastic
The staff I spoke to in store were helpful, informative and provided contact information should I need to reach them for after sales support.
8 mei 2026
Antwoord van DFS Furniture - Galway
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Michelle was extremely friendly
Michelle was extremely helpful throughout the whole process of our purchase at dfs
5 mei 2026
Antwoord van DFS Furniture - Galway
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The store assistant was excellent…
The store assistant was excellent ,friendly and helpful and made my trip to the store seemless from begining to end ,thanks so much .
6 mei 2026
Antwoord van DFS Furniture - Galway
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Good products and service
Good products and service, the person who was attending us was explaining everythings in details.
3 mei 2026
Antwoord van DFS Furniture - Galway
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Galway
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.