Extremely helpful & friendly experience. The process was made easy by Ben who was super informative and clear on what was required as well as knowledgeable on the sofa itself. Pleasure to deal wi... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieOld Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... Toon meer
Bedrijf heeft geantwoord
I had a great experience in dfs Galway store.Catherina was excellent went through everything about the sofa's I purchased from different colour fabrics to the different legs I could choose from and w... Toon meer
Bedrijf heeft geantwoord
I dealt with all 4 sales agents over a period of 60 minutes, Joanne, Ben, Alan and a forth person who's name I didn't catch. They literally pulled rugs from under tables, moved furniture around, and t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Ierland
- (091) 767 466
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A very helpful young man with great…
A very helpful young man with great patience and loads of knowledge.
18 januari 2026
Antwoord van DFS Furniture - Galway
Hello,
Thank you for your positive review.
Kind Regards,
Holly M
DFS Customer Support
My experience
My experience - Good customer service. Friendly staff that took time to make sure I was happy with my purchase.
22 januari 2026
Antwoord van DFS Furniture - Galway
Good Morning Jackie,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Lorraine A
DFS Central Customer Support
Michelle
Michelle, she was amazing
She definitely is the reason we went ahead with buying our suite with DFS
Nothing was too much trouble
You are lucky to have her on the team
18 januari 2026
Antwoord van DFS Furniture - Galway
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great collections and friendly staff to support u for selecting what sofa u need
Our experience was great and they have a wonderful collections of sofas and staffs there were friendly and will help unto decide what you need
22 januari 2026
Antwoord van DFS Furniture - Galway
We appreciate you sharing your feedback. We're happy to hear that you enjoyed our sofa selection and that our team was helpful during your visit.
Kind Regards,
Vanessa
DFS Customer Support
Lovely staff to deal with
I ordered the sofa over the phone with Daniel, I found him really lovely to deal with. My husband & I initially went looking at sofas in the Galway store & we were dealing with Jayden & we also found him to be extremely nice & very helpful to deal with.
18 januari 2026
Antwoord van DFS Furniture - Galway
We appreciate you sharing your experience. We are happy to hear that you found our team members helpful and lovely to deal with while choosing your sofa. Thank you for your positive feedback.
Kind regards,
Vanessa
DFS Customer Support
Ben was great!
Ben was very attentive and patient. He was very knowledgeable as he answered all of our questions about the product well
18 januari 2026
Antwoord van DFS Furniture - Galway
Good morning,
Thanks for your lovely feedback, we’re glad to hear Ben met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Galway
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Excellent advice and friendly customer…
Excellent advice and friendly customer service
17 januari 2026
Antwoord van DFS Furniture - Galway
Good morning Deirdre,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
We received 5 star treatment from…
We received 5 star treatment from Michelle! She was really helpful in store and over the phone and made our experience as smooth as possible.
9 januari 2026
Antwoord van DFS Furniture - Galway
We're happy to hear that you received such great support! It's wonderful to know our team made your experience smooth and helpful both in store and on the phone.
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Galway
We appreciate your kind words about our team and are glad you had a good experience. Thank you for taking the time to share your feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service, very welcoming & helpful from the minute we came through the door..
10 januari 2026
Antwoord van DFS Furniture - Galway
Thank you for your positive feedback. We're happy to hear that you felt very welcome and assisted from the moment you arrived.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service,katrina was…
Excellent customer service,katrina was very helpfulful,and very persuasive, with loads of information about the furniture.
14 januari 2026
Antwoord van DFS Furniture - Galway
We appreciate you taking the time to share your experience. We are happy to hear that you found our service excellent and informative.
Kind Regards,
Vanessa
DFS Customer Support
Great experience but they should have…
Great experience but they should have had a model of this sofa in the shop and did not. Shop should also have more colours on show not just cream based colours
7 januari 2026
Antwoord van DFS Furniture - Galway
We appreciate your feedback. We're sorry the sofa model wasn't available and for the limited color selection. We'll consider this to improve our showroom.
Kind regards,
Vanessa
DFS Customer Support
Jayden very good
10 januari 2026
Antwoord van DFS Furniture - Galway
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Galway
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Galway
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Galway
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Michelle was an exceptionally wonderful…
Michelle was an exceptionally wonderful sales person. I'm dealing with people a long time and I'd have to say she it tops.
8 januari 2026
Antwoord van DFS Furniture - Galway
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff very friendly and helpful
8 januari 2026
Antwoord van DFS Furniture - Galway
Good afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Galway
Good Afternoon,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.