A good welcome, very knowledgeable and happy staff. All features about the recliner chair I wanted were discussed with me and I was shown lots of choices. The gentleman and lady who dealt with me in y... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We visited the Guildford branch in October and Raiyan was friendly and gave good advice. After visiting numerous other furniture stores including other branches of DFS, based on the product on offer a... Toon meer
Nice relaxed atmosphere, made choosing easier. Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner. We chose a lovely sofa to suit ou... Toon meer
Bedrijf heeft geantwoord
I called in to Guildford store to look at a sofa I had seen online. I was met by Joshua, who was extremely knowledgeable and helpful. Nothing was too much trouble, he explained everything really well,... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
8 North Street, GU1 4AF, Guildford, Verenigd Koninkrijk
- 0333 999 9527
4,9
Uitstekend
412 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Megha was so friendly
Megha was so friendly, helpful and patient considering she had never sold a bed before. We dropped into the store looking to see beds but was only sofas available to view. Megha took time to look at online options for us and showed us fabric samples as best she could to give us confidence to buy without physically viewing.
29 december 2022
Friendly customer service
Megha was very friendly and effective sale person, she was so helpful. Last 3 days I have been visiting various DFS stores to get help to buy sofa and Guildford one the only store that I got help to decide which sofa to get. Thank you!
29 december 2022
David was very helpful and friendly
David was very helpful and friendly. Great service!
27 december 2022
Very quick and great service at the…
Very quick and great service at the Guildford shop. All my questions were answered, looking forward to receiving my sofa
22 december 2022
Megha was very helpful in answering our…
Megha was very helpful in answering our questions when enquiring about a sofa. She was really clear and transparent during the buying process. Excellent customer service and it was a really pleasant experience.
21 december 2022
David Vinson
David Vinson, was really helpful. He talked us through everything in great detail. The finance was a bit of a nightmare as they were very slow. But he did his upmost to try get all of the details over to them for me. I am looking forward to receiving my new sofa’s!
3 december 2022
Joshua is Awesome
We were helped by Joshua when purchasing a 3 piece sofa set. His customer service, knowledge of the product, and genuine friendly nature were outstanding. Not only was he amazingly helpful, but he was great with our two little kids. He made our trip to DFS a great experience.
19 november 2022
Lovely customer service
26 november 2022
Staff very helpful and not pushy
29 november 2022
Friendly quick service and everything…
Friendly quick service and everything explained and sorted out very quickly. Thank you David!
17 november 2022
Great service
Friendly service from everyone in store, answered questions clearly and gave additional helpful information
12 november 2022
Very informative and courteous person…
Very informative and courteous person who helped us decide what we wanted.
13 november 2022
Great service from Ryan at Guildford
Thank you to Ryan at Guildford for his patience and assistance in getting the right sofa ordered for me.
Really pleased with the service.
13 november 2022
Simple and straightforward
Myself and my partner went to DFS Guildford to get our first sofa together. I had had a little look online before going to get an idea. The store was friendly and efficient and I really liked the fact we were left to our own devices until we finally made our choice. We were approached by a lovely lady whose name I unfortunately didn't get, then swiftly passed to the manager who got the basic information on our order. The manager then handed us over to David who dealt with the whole ordering process; he was informative, helpful and made the transaction smooth. Our order was checked over and the finance aspect was simple. All in all, a great experiance and we were in and out in 30 minutes! Would highly recommend if your needing a new sofa.
12 november 2022
Great team!
Josh was brilliant! And lovely. The house keeping lady gave lots of time and advice and was really helpful. Lady I saw before Josh (on the previous Sunday) was also brilliant.
11 november 2022
Excellent service and polite manners
6 november 2022
We had specific requirements for our…
We had specific requirements for our new sofa that made ordering potentially complicated. The staff were knowledgable, friendly and attentive staff. Looking forward to receiving our new sofa.
6 november 2022
Josh was amazing talked through all the…
Josh was amazing talked through all the options very friendly and attentive
2 november 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.