A good welcome, very knowledgeable and happy staff. All features about the recliner chair I wanted were discussed with me and I was shown lots of choices. The gentleman and lady who dealt with me in y... Toon meer
Bedrijf heeft geantwoord
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We visited the Guildford branch in October and Raiyan was friendly and gave good advice. After visiting numerous other furniture stores including other branches of DFS, based on the product on offer a... Toon meer
Nice relaxed atmosphere, made choosing easier. Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner. We chose a lovely sofa to suit ou... Toon meer
Bedrijf heeft geantwoord
I called in to Guildford store to look at a sofa I had seen online. I was met by Joshua, who was extremely knowledgeable and helpful. Nothing was too much trouble, he explained everything really well,... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
8 North Street, GU1 4AF, Guildford, Verenigd Koninkrijk
- 0333 999 9527
4,9
Uitstekend
412 reviews
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Friendly and helpful staff!
9 oktober 2022
We visited Guildford DFS .…
We visited Guildford DFS twice this autumn making our decision on which furniture to buy. Both times the staff where very patient with us and informative. Josh was great with helping us.
7 oktober 2022
Joshua (Barton) was cheerful and very…
Joshua (Barton) was cheerful and very helpful. He was always smiling and never pressed us. It was he who really made us decide to go with DFS.
2 oktober 2022
Had excellent service today in the…
Had excellent service today in the Guildford store.
2 oktober 2022
Great service from Josh and Ahmed
Josh and Ahmed were very helpful, enthusiastic and easy to deal with. They ran through the various options and explained extras and complementary items without being pushy, they were very respectful of the customer.
24 september 2022
David was very helpful and I am very…
David was very helpful and I am very pleased with my sofa purchase.
23 september 2022
you guys are amazing!
Was there to have a look at their furniture and they supported us through the whole process. They are very lovely people
5 september 2022
Excellent service
Moving to a new house and wanted an extra sofa for the family room. My husband works next door and saw a sofa he like. After he had shown it to me and I also like it. I wanted to go see it in person before committing to buy it. The staff were lovely and explained all we needed to know. We were told that you could change the chez part to whichever side we wanted by simply moving the cushions over and moving the extra bit over to the other side which was very interesting. I suddenly thought if you can move the chez part over then you could move it away too. I asked if we could order a separate cushion too, to which the answer was yes.
Some lovely pieces in store. Glad to have purchased our sofa from the Guildford Store.
Thank you
4 september 2022
Very good and friendly service
1 september 2022
The gentleman who helped us was very…
The gentleman who helped us was very professional and friendly and answered all of my questions thoroughly. Fantastic customer service.
27 augustus 2022
Excellent service!
27 augustus 2022
A really good in-store experience…
A really good in-store experience (Guildford store). Staff were really helpful. Delivery booking experience not so great. Online booking registered the wrong day despite giving a choice of 3 different dates. If there was a real person to talk to probably would have avoided this issue! Customer service (Paige) was helpful to correct this. Delivery timing is terrible it's a matter of anytime between 7am to 6pm and does not take into account being a bit more flexible for disabled customers. After spending a lot of money on purchases DFS needs to deliver a more tailored delivery option. Not received the sofa yet so can't comment on it. Hopefully it's if good quality.
23 augustus 2022
Alice is good service and explain clear…
Alice is good service and explain clear about the sofa & care instruction. Have a good shopping experience in dfs. Nice work
21 augustus 2022
Polite informed staff who made the…
Polite informed staff who made the whole process of ordering our sofa clear, concise and pain-free. Would have no hesitation in recommending the Guildford branch
20 augustus 2022
Top notch bbb bb I was met with a smile and a pleasant…
I was met with a smile and a pleasant greeting. Moving on , the sales process was confident and informative. Very high standard of customer care. Thank you.
15 augustus 2022
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