The customer service was excellent. I went in a few weeks ago and Hope helped me look at some sofas and showed me all the features for the different sofas. I came back after having a think and was gre... Toon meer
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Brilliant sales experience given plenty of time to make sure we had what we wanted it would fit our needs and our home took out care plan explained and how to look after our new sofa. Just can’t wait... Toon meer
Bedrijf heeft geantwoord
We went to look at sofa beds. We were approached by a member of staff who introduced herself and asked how she could help us. We explained what we wanted and she showed us various sofa beds. We real... Toon meer
Bedrijf heeft geantwoord
Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Fishguard Road, SA61 2AT, Haverfordwest, Verenigd Koninkrijk
- 0333 999 9523
4,9
Uitstekend
3K reviews
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The service was first class
The service was first class, and Jessica was was taking me through my options, and was extremely helpful, and friendly.
12 april 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Steve was great
Steve was great. Explained everything & sorted the order out quickly. Was friendly & professional.
12 april 2026
Antwoord van DFS Furniture - Haverfordwest
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We spoke to Kim who showed us all…
We spoke to Kim who showed us all options and was very professional in her knowledge of the products in stock
11 april 2026
Antwoord van DFS Furniture - Haverfordwest
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
New sofa.
I had looked online for a sofa to go in a small room and had chosen a style and colour and wanted. So I went in the check it and see how comfortable it was. I ended up purchasing it. The salesperson was lovely and helpful and explained everything about the purchase and the price. I was very pleased with the whole experience.
11 april 2026
Antwoord van DFS Furniture - Haverfordwest
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Great customer service all information…
Great customer service all information given staff very helpful. No sakes pressure all very relaxed
11 april 2026
Antwoord van DFS Furniture - Haverfordwest
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Exceptional sales reps.
The Gentleman that helped us today was very helpful and considerate, polite, and took his time to go through everything a pleasure to work with. I would highly recommend anyone to go to the Haverfordwest DFS Store.
10 april 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Plenty of sofas to choose from
Plenty of sofas to choose from. Custemer service was ok except being told “Glad you have choosen as you have been hear all morning” which I found a bit rude!
8 april 2026
Antwoord van DFS Furniture - Haverfordwest
Good morning Julie,
Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.
We are very sorry for the experience you have received with DFS and we will look into feeding this back to the relevant store to avoid this happening again. I can assure you it's not how we like to treat our customers.
We are happy to hear you were able to order and apologies again for the inconvenience this may have caused, we look forward to delivering your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent in every sense.d professional sales lady…
Friendly and professional sales lady who listened to our needs and knew her products and could give constructive advice. Really pleasant and relaxing experience.
8 april 2026
Antwoord van DFS Furniture - Haverfordwest
Good afternoon Raymond,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great visit to DFS today
Great visit to DFS today. We were greeted by Stephen shortly after entering, and he was super welcoming and helpful from the start. He was clearly very knowledgeable about the products and took the time to ensure all our questions were answered. We got two sofas that met out needs perfectly. Fantastic customer service!
7 april 2026
Antwoord van DFS Furniture - Haverfordwest
Good afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
New sofa
It was all a straight forward process and the staff we saw were so helpful and welcoming. Thank you so much. We cant wait for our new sofa and rug to arrive!
6 april 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The whole experience was made so easy…
The whole experience was made so easy and everything was explained well
We were given space to look around and then when we were ready Stephen was brilliant
Thankyou
6 april 2026
Antwoord van DFS Furniture - Haverfordwest
Good morning Lorraine,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great staff exellent customer service
Lovely staff, went through all the details clearly .
4 april 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards.
Vanessa
DFS Customer Support
This was our second purchase at DFS
This was our second purchase at DFS
The customer service was brilliant.
29 maart 2026
Antwoord van DFS Furniture - Haverfordwest
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
All the staff in DFS have been warm…
All the staff in DFS have been warm friendly and welcoming, all have a fantastic professional knowledge. They made me feel at ease and there was no hard sell involved. I bought a fantastic piece of furniture in store, and very much value for money. I believe they all should be involved in the teaching of customer service, as they all seem to understand and undertake this naturally.
28 maart 2026
Antwoord van DFS Furniture - Haverfordwest
Good morning Luke,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
An excellent experience
There is a really good selection of sofas and the staff are extremely helpful and not pushy. You are given plenty of time to try everything out and ask any questions.
27 maart 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
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