Brilliant sales experience given plenty of time to make sure we had what we wanted it would fit our needs and our home took out care plan explained and how to look after our new sofa. Just can’t wait... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We went to look at sofa beds. We were approached by a member of staff who introduced herself and asked how she could help us. We explained what we wanted and she showed us various sofa beds. We real... Toon meer
Bedrijf heeft geantwoord
Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... Toon meer
Bedrijf heeft geantwoord
I bought the Joules Patterdale 3 seater and cuddler through Adam at the Haverfordwest branch. Both Adam and the branch manager and other colleagues in store at the time were very friendly, polite an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Fishguard Road, SA61 2AT, Haverfordwest, Verenigd Koninkrijk
- 0333 999 9523
4,9
Uitstekend
3K reviews
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Antwoord van DFS Furniture - Haverfordwest
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Hello Catherine,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Hello Ian,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Two seater settee
Advise from Steve
Good to see product on display
French Connection settee , beautiful emerald green colour
23 mei 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Jess was friendly and helpful
Jess was friendly and helpful, she was on hand for advice and showed us different features of the sofa's, she didn't rush us and she wasn't pushy, she was generally just lovely to deal with.
21 mei 2026
Antwoord van DFS Furniture - Haverfordwest
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Kim was very helpful throughout the…
Kim was very helpful throughout the experience. She asked when we first went in to the store what we had in mind etc and provided all the information we needed
20 mei 2026
Antwoord van DFS Furniture - Haverfordwest
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The staff at Haverfordwest were very…
The staff at Haverfordwest were very good, particularly Steve.
I did have difficulties trying to get in touch with him again as there wasn’t a way to speak to him personally. Eventually after much frustration the person I had spoken to in your central department arranged for him to call me as I don’t live near your store and couldn’t get in before the weekend.
18 mei 2026
Antwoord van DFS Furniture - Haverfordwest
Good Afternoon,
Thank you so much for taking the time to give us a review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Very friendly and helpful with a good…
Very friendly and helpful with a good sense of humour. If I was to buy from DFS again I will be requesting Steven as he has good customer skills
14 mei 2026
Antwoord van DFS Furniture - Haverfordwest
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Steven.
Kind Regards,
Jordan
DFS Customer Support
Fantastic experience!
Becca was honestly so great, very informative, professional and kind. We went in knowing what we wanted and we got taken care of exactly as expected and then some!
17 mei 2026
Antwoord van DFS Furniture - Haverfordwest
Good Morning,
We are really happy that Becca met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Went in back in February staf friendly…
Went in back in February staf friendly professional
8 mei 2026
Antwoord van DFS Furniture - Haverfordwest
Good morning Peter,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Good morning Georgina,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Thank you so much to steve for serving…
Thank you so much to steve for serving us today first class
13 mei 2026
Antwoord van DFS Furniture - Haverfordwest
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Absolutely fantastic service
Absolutely fantastic service! We had a Lady called Kim I believe and was absolutely brilliant. Showed us a range of options and talked through the whole process and the various add-on care plans we could have! Would highly recommend going there.
13 mei 2026
Antwoord van DFS Furniture - Haverfordwest
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Claire Shirt from DHS Haverfordwest was…
Claire Shirt from DHS Haverfordwest was very kind and social with My purchase very pleased with what I chose cannot wait now for the delivery
12 mei 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service
Kim was very helpful, not at all pushy, and very well informed. She sent us an email with a link so we could decide st home, which we did, and purchase was very straightforward using the link.
12 mei 2026
Antwoord van DFS Furniture - Haverfordwest
Good morning Claire,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Kim.
Kind regards,
Lia
DFS Customer Support
Both staff we dealt withy were friendly…
Both staff we dealt withy were friendly and helpful.
12 mei 2026
Antwoord van DFS Furniture - Haverfordwest
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great customer service
Great customer service, explained everything thoroughly, Becca was great.
11 mei 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Excellent Customer Service
Excellent customer service especially from Stephen. Explained everything thoroughly and was extremely helpful. Thank you very much!
10 mei 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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