I had an excellent experience at DFS, Thanks to member of staff Will, at the Hull store. who was very welcoming. He was friendly and patient and extremely knowledgeable, taking the time to unders... Toon meer
Bedrijf heeft geantwoord
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We chose the perfect sofa and Paul in the Hull store was fabulous, he helped us choose a larger pouffe in the perfect colour along with scatter cushions from a different collection which will work per... Toon meer
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We received great customer service from start to finish. All our questions were answered and everything was explained in a clear understandable way. We left the store today very happy and excited with... Toon meer
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Excellent customer service from Loui. Really friendly , very polite and explained everything very thoroughly. He was not to pushy and had a very calm nature. He offered us a drink and went above and b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, Verenigd Koninkrijk
- 0333 999 9733
4,9
Uitstekend
5K reviews
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Antwoord van DFS Furniture - Hull
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We chose the perfect sofa and Paul in…
We chose the perfect sofa and Paul in the Hull store was fabulous, he helped us choose a larger pouffe in the perfect colour along with scatter cushions from a different collection which will work perfect with the stunning sofa we chose. Paul was friendly and very informative, excellent customer service from Paul.
13 juni 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Always buy my sofas from Dfs and never…
Always buy my sofas from Dfs and never had no complaints,really good value for money
14 juni 2026
Antwoord van DFS Furniture - Hull
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The staff were very helpful
The staff were very helpful, listened to all of our preferences and found us the perfect sofas.
13 juni 2026
Antwoord van DFS Furniture - Hull
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Service was excellent very friendly and…
Service was excellent very friendly and easy to talk to explained everything with ease
13 juni 2026
Antwoord van DFS Furniture - Hull
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Hull
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
I had an excellent experience at DFS
I had an excellent experience at DFS, Thanks to member of staff Will, at the Hull store. who was very welcoming. He was friendly and patient and extremely knowledgeable, taking the time to understand what I was looking for in 2 sofas. I never felt pressured and was given honest advice throughout. His customer service made the whole process enjoyable. Nothing was too much trouble and he deserves recognition for being a valued member of staff. Will was polite and professional.
The delivery team took great care bringing everything into my home and building the sofas, which look incredible and are so comfy.
Thanks DFS
Mrs Garwood
3 juni 2026
Antwoord van DFS Furniture - Hull
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Very pleasant & well set out store
Very pleasant & well set out store . No pushy sales people just helpful friendly staff . Makes shopping a pleasure .
12 juni 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Hull
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
The salesman was brilliant
The salesman was brilliant. Explained everything fully never pressurised me in any way ..top man!
10 juni 2026
Antwoord van DFS Furniture - Hull
Hello Trish,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff were very helpful and patient…
The staff were very helpful and patient
We were made to feel very comfortable
Happy with the service
10 juni 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Buying a bed
Sales person was amazing. Offered us a drink whilst looking around. Friendly and patient with our little boy.
9 juni 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Really easy and relaxed.
8 juni 2026
Antwoord van DFS Furniture - Hull
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Nice and helpful staff
8 juni 2026
Antwoord van DFS Furniture - Hull
Hello Diana,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful staff who knew there stuff…
Very helpful staff who knew there stuff and where able to help with our specific subject size requirements
7 juni 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Great buying experience
We have previously browsed in store and made our choices. The staff were wonderful , attentive and helpful. We liked that we were able to come home and continue to browse at our leisure. Purchasing on line was so quick and easy.
7 juni 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Hull
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
sofas
sofas great price great delivery great (nice blokes)only thing is you promised to ring us on progress you NEVER rang us sent stupid texts and emails which we dont normally do were 80yrs and 70yrs old so other than that all ok so learn to actually SPEAK to people if you have time to type messages you have time to actually ring us
18 april 2026
Antwoord van DFS Furniture - Hull
Hello Terence,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Problem hopefully resolved resolved.
Staff very understanding of my requirments.
Due to LazyBoy having change the manufactuing base for production of the New LazyBoy could not ensure compatiblite with the Old design.
Resolved situation given this problem.
5 juni 2026
Antwoord van DFS Furniture - Hull
Hello David,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very friendly staff & quick to help us…
Very friendly staff & quick to help us get our new sofas sorted & ordered.
5 juni 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
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