Excellent service received from Beth in the Fosse Park Leicester store. She was extremely helpful when we were choosing our sofas and materials, giving advice without any pushy sales techniques. Even... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great experience with Beth, I had lots of questions and she was incredibly patient with me. I didn't buy on my first visit, wanting to have a think for a few days. I waited for Beth when I returned. S... Toon meer
Bedrijf heeft geantwoord
Perfect customer service from the staff today. Offered us drinks and helped us through the process of buying the chairs. Would definitely recommend. I can’t remember the guys name but he was very help... Toon meer
Bedrijf heeft geantwoord
Great experience purchasing a sofa for our new home. The entire team was a pleasure to deal with but Hitesh in particular went above and beyond to help us turn our house into a home. From start to fin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Everard Way, Fosse Park South, LE19 1UT, Enderby, Verenigd Koninkrijk
- 0333 999 9781
4,9
Uitstekend
7K reviews
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Everything was great
Everything was great. Went in store, didn’t get harassed which was nice. Had some help when needed it. Picked a great sofa and with a good bundle offer. 10 minutes later and the sofa was purchased and sorted. 1 week later the sofa was delivered and with the happiest delivery blokes ever.
22 augustus 2026
Was not pushed into anything I didn't…
Was not pushed into anything I didn't want and she was very helpful
29 augustus 2026
Wasn’t pressured by any of the shop…
Wasn’t pressured by any of the shop assistants and the young man called Sahil was very good with our order and explained everything
29 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The store is very organised clean…
The store is very organised clean pleasure to walk round
26 augustus 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Quick and reliable service in store was…
Quick and reliable service in store was happy to answer any questions
19 augustus 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Team very helpful
Team very helpful, we weren’t rushed or pressured and they answered all our questions.
27 augustus 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Was no pressured by any member of staff…
Was no pressured by any member of staff hitesh was very polite and helpful
27 augustus 2026
Antwoord van DFS Furniture - Leicester
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Perfect customer service from the staff…
Perfect customer service from the staff today. Offered us drinks and helped us through the process of buying the chairs. Would definitely recommend. I can’t remember the guys name but he was very helpful for me and my dad. He was very helpful and patient when we changed our mind.
27 augustus 2026
Antwoord van DFS Furniture - Leicester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great experience with Beth
Great experience with Beth, I had lots of questions and she was incredibly patient with me. I didn't buy on my first visit, wanting to have a think for a few days. I waited for Beth when I returned. She remembered me (and my dog who had come along to test drive the new sofa choices). I've bought from DFS previously and have been happy with the process, the finance and the aftersales service and I was pleased to see that standards have been maintained.
8 augustus 2026
Antwoord van DFS Furniture - Leicester
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Beth.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
I was very pleased with the service I received from Hitesh at DFS Leicester branch.Excellent service.
26 augustus 2026
Antwoord van DFS Furniture - Leicester
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Leicester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service
Mohammed was extremely helpful with my order. The whole process was very easy and pressure-free, with clear explanations of costs and timeframes.
23 augustus 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
MJ was very helpful and patient
MJ was very helpful and patient, explained everything and was very thorough! Thank you!
25 augustus 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent helpful staff without being…
Excellent helpful staff without being too pushy .
Knowledgeable and informative.
Good prices
25 augustus 2026
Antwoord van DFS Furniture - Leicester
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
We were so well looked after whilst…
We were so well looked after whilst trying to make our choices. Muz was so patient with us and explained everything so efficiently we felt totally at ease.
We felt that it met all our expectations from the company. Thank you
25 augustus 2026
Antwoord van DFS Furniture - Leicester
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Muz met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Polite and discreet service not…
Polite and discreet service not overbearing. allowing me to browse at leisurely pace.
22 augustus 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
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