We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Toon meer
Bedrijf heeft geantwoord
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We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Toon meer
Bedrijf heeft geantwoord
We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... Toon meer
Bedrijf heeft geantwoord
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Valentine Road, Unit 5, LN6 7BH, Lincoln, Verenigd Koninkrijk
- 0333 999 9833
4,9
Uitstekend
4K reviews
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Made buying very easy
Made buying very easy. Very knowledgeable. Knew options about delivery and all stock available.
19 augustus 2026
Antwoord van DFS Furniture - Lincoln
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Josh was great
Josh was great. The staff were very helpful and never pushing for the sale. A great experience.
25 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello Steven,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Lincoln
Hello Lisa,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Well done Mike.
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as we kept flipping between two designs. Well done Mike, a credit to the store.
24 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Very helpful assistant
15 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Lincoln
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Purchased 2 sofas. Good experience
We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but Mike went the extra mile and included some cushions and a care kit for us, which we really appreciated.
Great service from Mike and a really positive experience overall. Would definitely recommend!
23 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind Regards,
Holly M
DFS Customer Support
Very easy were shown all the options…
Very easy were shown all the options found the perfect sofa
16 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Great experience
Great experience. Start to finish. Was well informed and talked about options and colours. The young chap that served us was great and went through everything in detail. Was very patient even when we changed part of the order at the last minute.
22 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very happy with the product we chose…
Very happy with the product we chose and the quality looked good. The information provided and showroom experience from both Big Josh and Sham was excellent.
22 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Elle was fantastic!
Elle was fantastic! She really made the whole experience. Not only did we chat about sofas but also she got to know us and understand what we need and what would match best with our home and lifestyle!
Thanks!
22 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
As soon as we walked in we found the…
As soon as we walked in we found the sofa we loved instantly. Great help from the workers and everyone made sure it was clear what I was buying and all the details that I needed to know was very clear by the staff. 10/10 service
21 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine E
DFS Central Customer Support
The staff were very helpful and…
The staff were very helpful and explained everything perfectly and they were not pushy and understood our needs and the fact that we were on a budget
21 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Recently bought new furniture from the…
Recently bought new furniture from the DFS Store in Lincoln, we already knew exactly what we wanted, having visited the store earlier in the year. On both occasions the service was exceptional, in the first instance we were guided by Chami and on the second occasion by (little) Josh. They both made the whole process seamless, being very knowledgable and extremely competent. Thanks to both of you.
15 augustus 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Lincoln
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Customer service Shana ( think it’s her…
Customer service Shana ( think it’s her name ) was fantastic
16 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
We were served by a delightful lady…
We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included us all, really help with colour choices and finding a display that resembled our wallpaper at home to see how the colour would match. We explained our budget and she brought the total to within that. Explained everything very clearly, we are in no doubt what we have and what to expect.
16 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Elie who was helping us with our choice…
Elie who was helping us with our choice and purchase was fantastic and was extremely helpful
15 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Fantastic and smooth process from start…
Fantastic and smooth process from start to finish! Would completely recommend Mike.
15 augustus 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
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