DFS Furniture - Llandudno Reviews 

Bought two two seater electric recliners from Llandudno shop
Paid in full
Changed ( upgraded) to a two and a three seater two days after …. before delivery date given … told it wasn’t a problem

I was given ( txtd) a message to say they would be delivered within 7 days ….
that was on 19 may with their delivery company
That’s when ‘the wheels came off
been in shop a couple of times since to ask where they are ?
There is definitely a lack of communication with shop and delivery company sad to say
nb the staff in DFS were great I must add
really nice people

I’m /we’re just in limbo at the moment. In a new house with nothing to relax in
( a bean bag )
Little disappointed to say the least
It’s now 4 th June and still ‘couchless’
No phone number for shop
emails bounce back
Shame. It’s tarnished my experience with them

Helpfull and quick, diolch

Very friendly experience friendly staff members.

Excellent customer service by Leonie' highly recommended to anyone shopping at DFS Llandudno, North Wales.

Comfy sofas, excellent team and amazing experience. We can’t recommend Marcus enough. He has a sincere desire to provide the best possible customer service experience and he did. No hard-sell whatsoever. He provided unbiased advice and guidance to allow an informed decision to be made. We travelled up from Anglesey to Llandudno store and were greeted, offered refreshments and given a tour of the showroom followed by a conversation. Nothing was too much trouble for Marcus and we look forward to receiving our new sofa soon.

Angela was AMAZING. We went back at week later and she remembered us, the dog and exactly what we wanted. Great service.

Questions were answered , good service and helpful advise .

MIKE WAS THE MOST HELPFUL AND INFORMATIVE SALESMAN WE HAVE EVER DEALT WITH TRYING TO PLEASE THE WHOLE FAMILY MY MOTHER IN A WHEELCHAIR OURSELVES AND OUR YOUNG DAUGHTER TOO.

Very pleasant and informative salesman (Marcus)

Staff was amazing, phil the manager is always helpful and so well respected, we come to djop to Llandudno for years and Phil always is courteous and very wrll respected

Very helpful and jolly staff, helped us choose a soffa, we will hopefully love, very exciting to receive it in 12 weeks time, thanks

Great friendly service from a lovely helpful team. Especially the young lady who's name I think was Leoni. Much better than I anticipated. 5 star plus.

Marcus was friendly and professional and was really helpful

The sales man (Brian) was helpful, informative and didn't push the hard sell. He demonstrated the bed settee, sorted the order on line for us and then sent it via a link so that we could check our measurements before we ordered it. Very helpful and patient. Thank you !

Mike was knowledgeable, very patient and helpful. The sofa and chair he helped me choose is perfect

I was given lots of advise & helped to buy a sofa of my choice also told when delivery will be
Thankyou

I was approached by a member of staff after browsing a sofa i had already seen before, his name was Marcus and was very informative, helpful, polite, answering my questions and offering an alternative foot stool to match my chosen sofa, i had a very pleasant shopping experience.

Friendly customer service, not once did we fill we were pressured into anything and everything was explained in detail, thank you for very pleasant service.