Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieCharlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB
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Lees wat reviewers zeggen
A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... Toon meer
Bedrijf heeft geantwoord
Martin the salesman in the Llandudno store who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decis... Toon meer
Bedrijf heeft geantwoord
We went into the store looking for a recliner. We met Brian who could not have been more helpful when I explained why I needed one and quickly. He found the right one for me, called the delivery gu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, Verenigd Koninkrijk
- 0333 999 9834
4,9
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We met a lovely chap called Marcus he…
We met a lovely chap called Marcus he explained everything in great detail we had a great chat and felt at ease the service was exactly 💯 per cent
9 april 2026
Antwoord van DFS Furniture - Llandudno
Good morning Andrew,
Thanks for your lovely feedback, we’re glad to hear Marcus met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Llandudno
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Alison
Alison, another chap John i think? Where very helpful and offered me as much bonus uses as I could. I would have liked the smal pillows but thought I can’t be to cheeky!
They really made an effort to sort me it. The lady was very nice and so helpful
She even offereg my mum a coffee as she was in the car waiting. My mum can’t walk very well which is why shouldn’t come in.
I believe Alison, if I’ve got the right name ! Deserves a award for customer service.
9 april 2026
Antwoord van DFS Furniture - Llandudno
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Great price fast delivery sales staff…
Great price fast delivery sales staff very helpful
2 april 2026
Antwoord van DFS Furniture - Llandudno
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Marcus was fantastic from beginning to…
Marcus was fantastic from beginning to end of our visit made us feel very welcome and not pressured into buying but made us feel comfortable
8 april 2026
Antwoord van DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
3rd sofa bought from here
3rd sofa bought from here.
No hard sell which suits me.
Always helpful.
Marcus was great and knowledgeable.
Was willing to literally move furniture around to see if it would go with our similar decor.
7 april 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Such a good sales man very good…
Such a good sales man very good experience knew exactly what he was talking about and explained everything exactly to the point.
6 april 2026
Antwoord van DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff Marcus
6 april 2026
Antwoord van DFS Furniture - Llandudno
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great staff
6 april 2026
Antwoord van DFS Furniture - Llandudno
Good morning,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Given honest opinion and great advice…
Given honest opinion and great advice from sales assistant. Extremely friendly and polite.
6 april 2026
Antwoord van DFS Furniture - Llandudno
Good afternoon Lee,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience in Llandudno with…
Great experience in Llandudno with Marcus. Very friendly and helpful. Very happy with our purchase. Thank you
4 april 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Brilliant staff very helpful and kind👏…
Brilliant staff very helpful and kind👏 thankyou for my purchase highly recommended.
3 april 2026
Antwoord van DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
No pressure to buy
Brilliant service , they are not pushy like sales normally , you are free to make your own mid up
1 april 2026
Antwoord van DFS Furniture - Llandudno
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very easy purchase
Very easy purchase. Everything explained clearly. Friendly staff and very helpful.
1 april 2026
Antwoord van DFS Furniture - Llandudno
Good Morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly staff!
Kind Regards,
Lorraine A
DFS Central Customer Support
The staff were very helpful and…
The staff were very helpful and friendly, moved the sofas around for me to see how they would be set up in my home, highly recommend Llandudno store.
1 april 2026
Antwoord van DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Its a pleasure to do my settee shopping…
Its a pleasure to do my settee shopping here i would say the best
We where treated the besti we will be doing our settee shopping from now on thank you
21 maart 2026
Antwoord van DFS Furniture - Llandudno
Good morning Mark,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very Professional
Very Professional. We saw what we wanted and ordered there and then and we got all the options we wanted. Marcus was very helpful and made it an easy experience. Price was good and delivery lead time is perfect.
25 maart 2026
Antwoord van DFS Furniture - Llandudno
Good afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very professional and friendly…
Very professional and friendly experience purchasing our new sofa from DFS in Llandudno. Process was easy and slick. Great customer service provided by the staff. Thank you!
25 maart 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Brilliant customer care
As soon as we entered the store, me and my wife were acknowledged and greeted straight away. Leoni actually shouted over to us, that they wouldn't shadow us, but they were there if we needed them. When we were ready, we were served by Leoni and offered refreshments. We settled on a lovely sofa, after changing our minds from another suite. Leoni was patient , no pressure to choose another more expensive sofa. She was a great communicator, very personable, a true positive reflection of DFS
25 maart 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
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