The lady who sorted out the sale was fantastic.She explained everything made it easy to understand and made the whole process easy her name was Ellie I will certainly tell friends and family about usi... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieCastle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
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Lees wat reviewers zeggen
I walked into the showroom and I was greeted by a man called Earl. He couldn’t have been more helpful. He suggested things taught me through every aspect of it and this made the whole experience amazi... Toon meer
Bedrijf heeft geantwoord
We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Toon meer
Bedrijf heeft geantwoord
we visited the store in Castle marina nottingham, we found just what we were looking for as soon as we entered the shop, the sales girl was lovely, very cheerful and friendly, she was very helpful and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Verenigd Koninkrijk
- 0333 999 9761
4,9
Uitstekend
7K reviews
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Antwoord van DFS Furniture - Nottingham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Sales assistant was Brillant great value for money
Very informative shop assitant fridges considered my needs and views advised well.
Answered all questions offered information have good advise according to needs
17 juni 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The best customer service I have ever…
The best customer service I have ever seen friendly and helpful
17 juni 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Good customer service by sally
The customer service was great the way how sally explained everything very satisfying and professional she is very friendly and convincing as well I thank people like her deserve more appreciation.thank you so much sally.
15 juni 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Extra mlie
Very welcoming on entering the store then after a walk around the store Ellie a salesperson asked if she could be of any assistance, as we were struggling for choice between 2 sofas so we sat down and discussed the fabrics and other qualities of each sofa in which she was very knowledgeable.. We made our choices and can’t wait to take delivery.
Great shopping experience.
Thankyou DFS
Thanks Ellie
16 juni 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Earl the salesman was very professional…
Earl the salesman was very professional and funny even had my elderly mother cracking jokes snd laughing.great customer service
16 juni 2026
Antwoord van DFS Furniture - Nottingham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
I were well looked after and l can…
I were well looked after and l can recomendDFS to any one
16 juni 2026
Antwoord van DFS Furniture - Nottingham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Nottingham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A last minute decision..
A last minute decision my old sofa was causing me lower back issues so I decided to visit my local DFS to look at the options...I wandered around for a few minutes looking at the vast display. I was approached by Derek who asked if I needed any help...I explained what I needed and the rough dimensions of my requirements ie a single seat and 2/3 seat sofa...He was professional and allowed me to view a few options, and explained the benefits of each option. After several tries on options I decided on a reclining option...Interest free credit and an express delivery option made the decision easy....Full marks no pushy sales tactics...just an honest salesman doing their job and putting the customer at the heart of the sale..
16 juni 2026
Antwoord van DFS Furniture - Nottingham
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Derek met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very good customer service by the…
Very good customer service by the salesperson in the store
15 juni 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Ellie was great
Ellie was great. We sat and tested the soa together. She explained everything clearly and organised delivery for when it suited. Thanks
14 juni 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Nottingham
Hello Corenna,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Pleasant experience
Entered your showroom at nottingham Castle marina and was greeted by Earl. Very friendly and chatty made you feel at ease not pressured into anything. My daughter explained what she was looking for and Earl kindly shown us a few options with good explanation & detail and very helpful, answered all questions we had. Pleasant visit/sale. Earl is a fantastic salesman :)
14 juni 2026
Antwoord van DFS Furniture - Nottingham
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service at the Nottingham branch…
Great service at the Nottingham branch by Lee.
Very friendly, and full of information which helped us choose our new sofa.
13 juni 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were helped in store by Earl
We were helped in store by Earl, he was very helpful and very knowledgeable, polite and great customer service. 10 out of 10.
13 juni 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really great experience 10/10 customer…
Really great experience 10/10 customer service, Dennis was really helpful throughout the whole sale process.
13 juni 2026
Antwoord van DFS Furniture - Nottingham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Most helpful
13 juni 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Customer service
My experience was made a pleasure by a very helpful member of staff who explained every thing I needed to know about my purchase, and I never felt pressured at any time which is good in my opinion.
12 juni 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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