From the minute we ordered our new sofas we knew we had made the right choice - after taking our time and looking around for a while. We would Definitely recommend you give DFS a consideration.
Locatie
Wijzig locatieCastle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
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Lees wat reviewers zeggen
I had such a great experience at DFS, especially thanks to Lee! He was absolutely lovely — really friendly, kind and so helpful. He explained everything really clearly and never made me feel rus... Toon meer
Bedrijf heeft geantwoord
We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Toon meer
Bedrijf heeft geantwoord
My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Verenigd Koninkrijk
- 0333 999 9761
4,9
Uitstekend
7K reviews
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Great experience
Great experience from start to finish. Libby was very helpful and attentive. Looking forward to our new sofa when it arrives.
9 augustus 2026
Antwoord van DFS Furniture - Nottingham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Libby.
Kind Regards,
Jordan
DFS Customer Support
Very helpful and experienced staff…
Very helpful and experienced staff member called Denis. Talked us through and explained everything in detail. Very happy experience
9 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Fantastic service from Dennis
My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask for better service because the service we got was amazing. Thank you Dennis for your time. I would highly recommend buying from this shop.
8 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
If you see something you like
It was easy to to and hopefully the sofas will be what they look like on line
1 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Great choice
Great choice. Friendly staff who don’t hassle you as you are looking but will leave you to make decision in peace, then come in when YOU are ready.
1 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Went with my partner to look at sofas
Went with my partner to look at sofas. Lee was brilliant from start to finish. He made us feel welcome and took the time to answer all questions. We ended up buying a sofa due to his excellent customer service and the time he took to get to know us and what we liked. He really listened to what we are looking for. He is a true credit to the company and was a pleasure to meet today.
Bryan (manager) was helpful as well but Lee blew us away with his customer service.
Would absolutely recommend to anyone.
8 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The man named Lee was very helpful and…
The man named Lee was very helpful and pleasant
7 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello Janice,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Ellie was very helpful
Ellie was very helpful. Courteous and kind, she covered all the details very carefully and we were very happy with our purchase.
6 augustus 2026
Antwoord van DFS Furniture - Nottingham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ellie.
Kind Regards,
Jordan
DFS Customer Support
Customer service was awesome
Customer service was awesome! Answered every question I had and made the process so easy! Pamela informed me most couches have detachable arms (that I needed) and Dennis?(I can’t remember) made the buying process so smooth and explained everything to me!
5 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very Satisfied Customer
I went to two DFS stores in my local area when looking for a new sofa. Both had a great range of products and were happy for me to look around at my own pace. I went to the Castle Marina, Nottingham, store three times both on my own and with my children. The staff were always friendly and welcoming, they asked if we needed any help and were respectful when we said we were just looking but made themselves available when we had questions. When we had made a decision, I had no hesitation in going back and asking to speak with Dennis who had been very helpful on our previous visits.
5 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
The gentleman who helped us (Dennis)…
The gentleman who helped us (Dennis) was awesome in everyway, so helpful, patient, professional,kind& totally thorough in ensuring we got exactly what we wanted, he was truly amazing & I’d encourage anybody to go to DFS! Thank you Dennis 👍
5 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello Nicole,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Excellent experience
The wide range of sofas and access to swatches helped us to confirm what we wanted having previously made some choices from online viewing. Dennis, your colleague who advised and assisted was excellent too
5 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We came in on a busy weekend and the…
We came in on a busy weekend and the store manager swiftly organised for Earl to come speak with us. Earl was very polite, charming and answered every question we had. It was a great service and we are looking forward to receiving our new furniture.
2 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very helpful
Very helpful, not being pushed into any extras and felt comfortable with sales person
4 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Pam was so helpful
Pam was so helpful, iv been in and out several times with my eye on one particular sofa and she was so patient, no hard sell while I made up mind, great customer service.
4 augustus 2026
Antwoord van DFS Furniture - Nottingham
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Pam.
Kind Regards,
Jordan
DFS Customer Support
Polite and friendly service.
Served by Earl who I found to be very polite, friendly, and informative in such a nice and relaxed atmosphere.
4 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful staff member Ellie @…
Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Clearly gave us a run down of all the process. Very happy
3 augustus 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Ordered my new sofas last week from the…
Ordered my new sofas last week from the Nottingham store.Earl was a fantastic help, not pushy at all but able to answer any questions we had.Now looking forward to the delivery of two new sofas.
Thanks Earl!
27 juli 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I had a great experience with DFS…
I had a great experience with DFS Nottingham. The staff were friendly, helpful, and professional from start to finish. My furniture was delivered on time, and the delivery team was polite and careful. The quality of the furniture is excellent, and I am very happy with my purchase. Thank you for the excellent customer service and quick delivery. I would definitely recommend DFS to my family and friends."
27 juli 2026
Antwoord van DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
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