The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... Toon meer
Bedrijf heeft geantwoord
My partner and I visited on a Friday evening and we picked out the sofa we wanted. We were approached by Brooke who confirmed there were a few options for us. Brooke was really friendly and took us th... Toon meer
Bedrijf heeft geantwoord
We were looking to replace our Red Sofa and found one we liked in DFS Plymouth. The person that served us was called Liam and he was so patient with us and he made sure that all of our wishes for th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Longbridge Road, PL6 8LX, Plymouth, Verenigd Koninkrijk
- 0333 999 9768
4,9
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Moya 10 out of 10Vmomery helpful and good keep assist
Very helpful and good keep assist at DFS moya very good sales team 10 star
19 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Becky was extremely helpful and…
Becky was extremely helpful and patient, especially when we had to sort out the finance
9 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello Tracy,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
New Sofa just the job
Left to look around at our pleasure. Moria was helpful when we had questions. She talked us through our order, very knowledgeable
17 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The young lady who served me was very…
The young lady who served me was very professional. I got exactly what I wanted straight away. I am very pleased.
17 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Becca (apologises if I spelt your name…
Becca (apologises if I spelt your name wrong) was absolutely amazing from start to finish. They were so informative, they were kind when I thought I was talking too much. Becca listened to me and gave me all of the best information and recommendations. Thank you so much
16 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful. Friendly. Made it very easy to order just what we needed. Would definitely recommend. Thank you
16 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Plymouth
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Matt made it easy and quick and we understood everything that we needed 100% service we was very happy with the whole process.
12 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello Sharron,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Really friendly helpful a…Great place to shop
Really friendly helpful a knowledgeable. Explained everything and ensured we were happy with everything before e made the purchase
11 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello Barrie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Matt was very helpful and friendly
Matt was very helpful and friendly. Did not push but made great suggestions after finding out what I wanted in a sofa. Left feeling happy with my selection
10 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello Janice,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, from first look to booked appointment and purchase.
Sales staff very knowledgeable and made whole process seem effortless.
10 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello Peter,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady called Rebecca in the shop in…
The lady called Rebecca in the shop in Plymouth was extremely helpful without being pushy. She was knowledgeable about the products and, because of this, was able to find us an alternative to our original choice which they didn't have in the colour we wanted. The delivery and finance was fully explained and easily arranged. Would definitely request Rebecca when we go back for the sofa Bed we like!
9 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Greeted then allowed time choose
Greeted then allowed time choose. Assistant was very well informed and made sure that everything was correct before putting the order through.
9 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Looking for a chair recliner.
We were allowed to browse,but if we needed help, she was around, we saw a chair we liked and had help from Becca, she was lovely,helpful,and full of knowledge, Becca was professional and very pleasant young lady,we were very pleased with our chair shopping today, and made very easy by your lovely helpful assistant Becca.
9 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Sales person was very helpful and made…
Sales person was very helpful and made the purchase very easy and smooth. Will definitely purchase again from DFS.
9 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Amazing customer service
Amazing customer service. Made us feel really comfortable. Finding our sofa was a breeze even with 4 kids! Would recommend.
8 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly and professional
very professional friendly and knowledgeable about what we wanted .
whole thing was easy from start to finish
8 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Experience counts
The experieced member of staff ( sorry misssed her name) was totally wow on her customer service from start to finish. Very welcoming. Helpful with our decision making and spot on with all details. Credit to her for making the time we were there delightful. Thai you10/10
7 augustus 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.