Great experience, choosing and buying sofas at DFS. From walking in the store, the atmosphere was welcoming, air conditioning making it feel comfortable, great lighting and clean, clear to browse... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We were met by an extremely courteous salesman who explained the information on the sofas we were interested in, and we were happy to purchase from him after we decided on our choice. Thanks Faisal... Toon meer
Bedrijf heeft geantwoord
We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything.... Toon meer
Bedrijf heeft geantwoord
I had an excellent experience with DFS. The staff were friendly, helpful and professional, and they made the whole process easy and stress-free. The quality of the furniture is excellent, and I’m very... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, Verenigd Koninkrijk
- 0333 999 9796
4,9
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The overall professionalism of the…
The overall professionalism of the staff, the advice given, and how friendly the staff were . Natalie good service.
26 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van DFS Furniture - Romford
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
We were met by an extremely courteous…
We were met by an extremely courteous salesman who explained the information on the sofas we were interested in, and we were happy to purchase from him after we decided on our choice.
Thanks Faisal for you help.
25 augustus 2026
Antwoord van DFS Furniture - Romford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Romford
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Romford
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Great experience at DFS
Great experience, choosing and buying sofas at DFS.
From walking in the store, the atmosphere was welcoming, air conditioning making it feel comfortable, great lighting and clean, clear to browse store. Staff greeted hello but allowed us to browse freely for a while before offering their help. I love this, I find it better than being followed around .
When choosing our sofas our salesman ( Mo)was friendly, helpful and explained everything clearly, giving all options.
We always buy our sofas at DFS.
23 augustus 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Romford
Good Morning,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
Sales Staff very helpful and knowledgeable gave us all the help we needed.
Sales Staff very helpful ando
21 augustus 2026
Antwoord van DFS Furniture - Romford
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great experience and very supportive…
Great experience and very supportive throughout. Mr Khan could not have been more helpful.
22 augustus 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
good range of furniture and helpful…COMFY,COMFY
Good range of furniture and helpful staff.
21 augustus 2026
Antwoord van DFS Furniture - Romford
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Romford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great service quick helpful
17 augustus 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
I visited romford branch
I visited romford branch, the staff was very nice and welcolming.
Thank you for helping me
16 augustus 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Fantastic service
14 augustus 2026
Antwoord van DFS Furniture - Romford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Romford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very happy with the
Very happy with the. Sales man assisting us to choose the right sofa and helping us with our decision
13 augustus 2026
Antwoord van DFS Furniture - Romford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
We checked all the sofas and chairs…
We checked all the sofas and chairs without being pestered by staff.
They were there when needed and were extremly helpful. They explained everything . I am very happy with my lazyboy.
12 augustus 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
I had an excellent experience with DFS
I had an excellent experience with DFS. The staff were friendly, helpful and professional, and they made the whole process easy and stress-free. The quality of the furniture is excellent, and I’m very happy with my purchase. I would definitely recommend DFS to family and friends.
11 augustus 2026
Antwoord van DFS Furniture - Romford
Hello Sivaprasad,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Romford
Hello Sharon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great store
All the staff were friend l, polite and so helpful. Excellent experience and customer service.
8 augustus 2026
Antwoord van DFS Furniture - Romford
Hello Miyake,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.