DFS Furniture - Rugby Reviews 

Very helpful and simple process.

Good friendly staff
No pressure in buying
Would not let you buy something you didn't want 👍👍

The member of staff that helped us choose our new sofa was extremely knowledgeable and friendly .
We had a very positive experience visiting DFS

Delivery booked for Sunday . Had time slot . Got a call to say the sofa is not on the vehicle and needs to be found . No contact from the warehouse on the Monday . Spoke to zendesk chat . Cannot give me an update . Cannot get a delivery refund . Got to wait up to 3 days for a response and sat on the floor with no sofa . Shocking service .

Sally and Bob were amazing . Both extremely helpful . So happy with our purchase

Debbie was amazing - very helpful

The lady who served me was very helpful and well knowledge in her job

The gentleman sales person. Didn’t crowd me,allowed me to look inpeace although was at hand if I had any queries. In fact t all the staff were very friendly too.

Maddie was a great help today . She acknowledged us when we came in and then left us to look around. She was never far from us if we needed help . She gave great advice and talked us through all the options.
We finally made our minds up and made the purchase . Big thank you to Maddie from the Rugby store.

Maddy was super friendly and heloful re fabric choice. Also friendly (and patient!) with my granddaughter

Plenty of choice in a well laid out shop. The sales lady was not pushy was was available when required. She was able to answer all of our questions in a pleasant and professional manner, and ordering our choice was a breeze

It was easy and very efficient the sales person Bob was very thorough and we were very satisfied in

The lady greeted us, asked how she could help,and led us to the sofa we were looking for.

The lady in the shop was great, very informative and knowledgeable.

We were not hassled to make a puchase we have a look round
Whet to have coffee to discuss our purchase then came back to buy in our own time

Bob was really helpful and checked measurements carefully to reassure the delivery will go well. He was patient whilst we swapped between colour choices and made the purchase easy, thanks!

We went into the Rugby store and we were greeted by Georgia , she was brilliant and not at all pushy but answered all our questions professional.
We also had to return later as I needed help to get into the documents. she again helped me through the process.
Once again a big thank you to Georgia.

Visited the DFS rugby store to buy a sofa. We were very happy with the selection of sofas and the staff were very helpful and friendly. We found a sofa that was in the sale which was a bonus. We were served by Maddie who was very helpful and she went through the ordering process which was very easy and straightforward. She made sure we understood everything and that we had a good service from her, which included not being rushed which I was very grateful for.
This is our third purchase from DFS and wouldn’t hesitate to shop there again and would recommend Maddie to anyone to help them.

Ms Brown was positive throughout the process. She clearly explained and clarified any questions asked. She was very experienced and knowledgeable about the products and Company. She appeared open and interested in my purchase. I would definitely recommend dfs based on my experience.