Dealt with a lady called Sam from queens rd store, she gave us her honest opinion which was what we asked for, didn't talk nonsense like some sales do and nothing was too much trouble for her. Stores... Toon meer
Bedrijf heeft geantwoord
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Great buying experience, allowed to shop and decide at our own pace but very attentive when we were ready. Explained all the options clearly and also very friendly.
Bedrijf heeft geantwoord
The staff was really polite and super helpful My whole experience was definitely first class I am totally satisfied with my purchase I will definitely be using the store in the future
Bedrijf heeft geantwoord
Florian who served us is a credit to your company. He was very informative but at no point did we feel pushed into purchasing.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Fornham Street, S2 4AL, Sheffield, Verenigd Koninkrijk
- 0333 999 9835
4,9
Uitstekend
3K reviews
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Amazing staff
Was such a lovely man who dealt with me so easy to sort and was polite all throughout.
17 april 2026
Antwoord van DFS Furniture - Sheffield
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The service provided by the lady was…
The service provided by the lady was amazing she was really helpful and explaining a lot more about the goods and service
15 april 2026
Antwoord van DFS Furniture - Sheffield
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
The perfect sofa
Already had our first settee from Dfs and cannot fault the service, workmanship as definitely stood the test of time, so choosing another was a no brainier fantastic service no pushy sales people,Chloe and the team were fantastic got plenty of advise before making the decision for a new one. Would highly recommend.
12 april 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Really helpful when deciding what sofa…
Really helpful when deciding what sofa we wanted and ensured that everything was to our desired taste before submitting the order. We were well informed regarding delivery times and what to expect with our new sofa and how to look after it. We had a really positive experience.
13 april 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Start to finish was a great experience
The overall experience was great and made to feel welcome and the service was quick as we knew what we wanted and he was very informative too, staff was very friendly
6 april 2026
Antwoord van DFS Furniture - Sheffield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lovely polite helpful staff we were looked after by Dave and purchased a lovely sofa
Lovely polite helpful staff
11 april 2026
Antwoord van DFS Furniture - Sheffield
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
The Assistant Gabby was very polite and…
The Assistant Gabby was very polite and Knowledgeable, she couldn’t do enough to help.
6 april 2026
Antwoord van DFS Furniture - Sheffield
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Had a great experience today at Dfs…
Had a great experience today at Dfs sheffield the staff were really attentive exceptional customer service explained everything and had a very smooth transaction, customer service was outstanding from start to finish.
12 april 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great, very very helpful.
Yeah, everything great smooth talked me thought everything, they was a great help.
12 april 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
I recently bought Settie from DFS and…
I recently bought Settie from DFS and wanted to express my appreciation for the exceptional service. the sales associate, was professional and knowledgeable, making the shopping experience enjoyable. Her dedication reflects positively on your business. Thank you!
Kind regards
Ian
12 april 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
No hassle, left to browse and chose our perfect sofa.
We was left to browse with no hassle, we spoke to a girl and she was very helpful. We had our eye on one but wanted to keep browsing so she left us to it. When we was ready she spoke us through all the options and delivery time frame etc. We ordered our new sofa and a free coffee at the same time. A*
12 april 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Sheffield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Sam was very friendly and helpful…
Sam was very friendly and helpful providing excellent service
11 april 2026
Antwoord van DFS Furniture - Sheffield
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Great service and advice given by…
Great service and advice given by Chloe. She was knowledgeable about the products and made the visit to store pleasurable.
11 april 2026
Antwoord van DFS Furniture - Sheffield
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
There is a range of sofas that can be…
There is a range of sofas that can be fit on your budget.
The staff was very helpful in pass the information from the product that you are looking for.
I recommend a visit in the shop before to buy online.
29 maart 2026
Antwoord van DFS Furniture - Sheffield
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
No pressure when looking around but…
No pressure when looking around but there when you needed help.
2 april 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were looked after by a lady called…
We were looked after by a lady called jenny she was really attentive and friendly she helped with all our enquiries and helped us with everything can't wait now for our suite to be delivered
10 april 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
enjoyable experience no pushy selling
enjoyable experience no pushy selling, all questions answered honestly
10 april 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Staff were lovely and gave us time and…
Staff were lovely and gave us time and space to look around. They were very knowledgable too and gave us confidence to buy
9 april 2026
Antwoord van DFS Furniture - Sheffield
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Samantha was lovely through out the…
Samantha was lovely through out the whole experience, she catered to our needs of what we wanted
9 april 2026
Antwoord van DFS Furniture - Sheffield
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
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