Excellent customer service, the Salesman who helped us had only been in the store for 3 months (I wish I had taken his name), he was very informative and explained everything to us and helped us wit... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Toon meer
Bedrijf heeft geantwoord
Could not have been more helpful.he went through all details for ordering our order plus the guarantee that is offered this is our 3rd settee and chair from DFS with electric reclining we are very hap... Toon meer
Bedrijf heeft geantwoord
The sales team weren't at all pushy, they gave us time to look and explained various options and things that weren't actually explained when looking at the sofa set online. When we chose the set we w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Verenigd Koninkrijk
- 0333 999 9745
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very polite and talked us through…
Very polite and talked us through everything very clearly, very pleased
10 mei 2026
Antwoord van DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Sofa Purchase
Helen at Shrewsbury was very friendly and helpful, listened to our needs and advised us accordingly, no pushy sales tactics, just listened and advised with a smile on her face. She's a credit to the company.
10 mei 2026
Antwoord van DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Helpful and friendly member of staff…
Helpful and friendly member of staff helped us with our order.
9 mei 2026
Antwoord van DFS Furniture - Shrewsbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
very helpfull and very friendly
9 mei 2026
Antwoord van DFS Furniture - Shrewsbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Shrewsbury
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helen in the shrewsbury store is excellent
Helen in the shrewsbury store was really helpful, explained all options available and was patient whilst we made the right choice.
6 mei 2026
Antwoord van DFS Furniture - Shrewsbury
Good morning Charlotte,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Ella was so helpful with the selection…
Ella was so helpful with the selection process. her technical knowledge of the product range was most helpful in guiding us to the perfect solution for our needs. A very refreshing experience.
4 mei 2026
Antwoord van DFS Furniture - Shrewsbury
Good afternoon,
Thanks for your lovely feedback, we’re glad to hear Ella met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Ellie was extremely helpful and…
Ellie was extremely helpful and accommodating.
Helped in every way she could.
Great service thank you.
5 mei 2026
Antwoord van DFS Furniture - Shrewsbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
George was really helpful without being…
George was really helpful without being pushy. He gave good advice and used his knowledge to help us to a final choice.
4 mei 2026
Antwoord van DFS Furniture - Shrewsbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Important Purchase
Visited the Shrewsbury store to purchase some furniture for our son, Stuart (in his pink polo, apparently we share a love all of polo’s of all colours) was our first point of contact, he discussed some options with us as we were a little undecided on colour/style etc. Once we had decided on the preferred sofa of choice we were then dealt with by Ella, she was great, very humorous and guided us through the whole payment process really well (no pressure selling, just very informative). Very relaxed purchase and it was actually quite enjoyable.
4 mei 2026
Antwoord van DFS Furniture - Shrewsbury
Good afternoon,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Excellent service from start to finish
3 mei 2026
Antwoord van DFS Furniture - Shrewsbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lovely sales lady
The sales lady, Helen , in Shrewsbury branch was smiley, helpful, informative and not at all pushy.
3 mei 2026
Antwoord van DFS Furniture - Shrewsbury
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great assistance from sales person
Great assistance from sales person. Polite and knowledgable
1 mei 2026
Antwoord van DFS Furniture - Shrewsbury
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Shrewsbury
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Excellent Service Again
Our second suite from DFS
Staff are always so friendly and helpful
I love that we aren't constantly followed around the shop whilst choosing which makes for comfortable browsing unlike other stores
Lots of choice too so it's a win win for me
Thanks DFS
18 april 2026
Antwoord van DFS Furniture - Shrewsbury
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Ella was brilliant
Ella was brilliant, her knowledge was great but her lovely personality made it for us!
28 april 2026
Antwoord van DFS Furniture - Shrewsbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Helen at DFS Telford made our…
Helen at DFS Telford made our experience very positive when we bought a recliner sofa. She was very obliging and explained all the necessary detail in full.
We were 100% satisfied with the service at DFS.
26 april 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Tony was great all round very helpful…
Tony was great all round very helpful and informative he greeted us on arrival and left us to browse with no pressure
25 april 2026
Antwoord van DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Jake was wonderful
Jake was wonderful. He took the time to understand our needs and carefully explain what we are buying and how the process works. 10/10!
23 april 2026
Antwoord van DFS Furniture - Shrewsbury
Good afternoon Nigel,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Shrewsbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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