We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... Toon meer
Bedrijf heeft geantwoord
Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, th... Toon meer
Bedrijf heeft geantwoord
Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Speke Road, L24 8QB, Liverpool, Verenigd Koninkrijk
- 0333 999 9794
4,9
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sue was very professional
Sue was very professional. Great people skills
And is assets to Dfs
Thank again sue .
19 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van DFS Furniture - Speke
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Speke
Hello Graham,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
It was very good Becky was a brilliant…
It was very good Becky was a brilliant sales woman very knowledgable
11 augustus 2026
Antwoord van DFS Furniture - Speke
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff were amazing
Staff were amazing, came over straight away to see if we needed help, he was really chatty and knowledgeable about the sofa i was interested in and very lovely and helpful guy
17 augustus 2026
Antwoord van DFS Furniture - Speke
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Speke
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Very good customer service
Very good customer service, Becky was very kind and helpful, and gave us excellent advice when we were choosing our sofa
16 augustus 2026
Antwoord van DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Fantastic service
Fantastic service. Susan Rimmer was excellent. She helped us a lot in choosing the best furniture as per our requirement.She was super helpful
14 augustus 2026
Antwoord van DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Clean bright cool store Lots of choice…
Clean bright cool store Lots of choice ease to browse and sit on sofa’s and chairs Staff very friendly and helpful
15 augustus 2026
Antwoord van DFS Furniture - Speke
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, this can be so off putting. Nothing was too much trouble for him, he ensured he had explained finance terms available, delivery process and covered guarantee terms. Have experienced various levels of customer service and appreciated how Calum took time to go over details we were unsure of and answered all questions confidentially. He is such a valuable asset to DFS and purchasing products was such a pleasant experience.
15 augustus 2026
Antwoord van DFS Furniture - Speke
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Had a very positive experience at dfs…
Had a very positive experience at dfs assistant very helpful
15 augustus 2026
Antwoord van DFS Furniture - Speke
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
fab knowledgeable salesman
fab knowledgeable salesman, quick and easy ordering thank you!
15 augustus 2026
Antwoord van DFS Furniture - Speke
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Connor was very attentive and spent…
Connor was very attentive and spent time measuring suites and advising on how it would look in situ.
He made a lovely coffee which was appreciated.
14 augustus 2026
Antwoord van DFS Furniture - Speke
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Connor.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Speke
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
I have been to DFS for the last 3…
I have been to DFS for the last 3 suites and was always happy. This time your representative Sue made the whole visit more personal without being ever present. Sue made the purchase so straightforward.
13 augustus 2026
Antwoord van DFS Furniture - Speke
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Darren - Sales assistant
We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and friends.
12 augustus 2026
Antwoord van DFS Furniture - Speke
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Tony was Very helpful manager
Tony was Very helpful manager. Took my order and explained all options. Would recommend to family and friends
12 augustus 2026
Antwoord van DFS Furniture - Speke
Hello Jackie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fast efficient placing order
12 augustus 2026
Antwoord van DFS Furniture - Speke
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excellent staff
Excellent staff, very knowledgeable. Not pushy, explained everything, very pleased with our purchase
20 juni 2026
Antwoord van DFS Furniture - Speke
Hello Mr Meacock,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Personal Touch and interactive friendly service
Staff was amazing guided through our requirements
10 augustus 2026
Antwoord van DFS Furniture - Speke
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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