DFS Furniture - Swansea Reviews 

Hannah the agent who we met with on entering your store was a delight to deal with.Her demeanor, experience and knowledge was excellent,we had already visited several sofa outlets that day however our meeting with Hannah secured a sale ,an absolute asset to your company .
I just hope your after sales service will be as professional as our initial visit and purchase with Hannah.
So refreshing to have such a good experience.

Very helpful, patient and professional.

The showroom was well spaced out. Nothing was too close to each other. The sales assistant was very pleasant and helpful. Explained everything clearly. Was a good experience

Very helpful

We received a lovely welcome and were served by a very professional lady, whom was very thorough in her explanation and advice. I believe her name was Barbara

James was fantastic no pressure full of knowledge and advice other stores were very pushy. 5stars for James also a fantastic selection

David was really helpful & friendly, made everything easy and straightforward with no pressure. Perfect

The salesman that organised everything for us was amazing excellent customer service

Thank-you to Meryl for her patience.
A great experience from start to finish, with friendly, professional and efficient service throughout.

David the sales advisor was very informative and so friendly and helpful.
It was a great experience purchasing my new sofa’s

Really helpful and knowledgeable staff who provided comprehensive information about the product

Visited the Swansea store and the staff were very helpful. We were served by Meryl who was so helpful, she couldn’t do enough for us. She helped us find the perfect sofa and made the process nice and easy. Lovely lady to deal with and would highly recommend.

Excellent customer service at DFS Swansea by the lovely Barbara. Very informative and helpful!

We were attended to by a member of staff. He was very patient and very helpful, he was very polite and friendly. He explained everything to us clearly.

Brilliant service, lovely staff member, and we got help with choosing our own with confidence.

Barbara was very helpful and efficient

James really allowed us the space to think about our choices without any pressure at all.
Excellent service. Thank you James.

Nathan was very helpful, polite and kind during me purchasing my new sofa. It was a quick process very happy thankyou Nathan!

We had an excellent experience from start to finish. Nathan was friendly, professional, and incredibly helpful throughout the process and ensured he answered all of our queries thoroughly. Excellent service in DFS Swansea. We are so pleased and can’t wait for our new sofa.

Lovely sales woman not pushy at all. Very swift and efficient when completing the forms and took time to show us rugs and coffee tables on sale as we needed everything for our house Reno.

Only critical I would pass on, is that there were very little staff available to help at first and being a Saturday the shop had several customers, so we had to wait and ask for assistance.