I visited the Taunton shop today with my partner and 2 young children. The minute we walked through the door we were greeted by a member of the DSF team, his name was Sean. Sean was brilliant from tha... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had a fantastic experience at DFS Taunton. And all thanks to our brilliant salesman Kyle. He took the time and patience to go through all of our options and with his help we've created a fantastic... Toon meer
Bedrijf heeft geantwoord
Alice was very helpful without being too forceful or off putting! She was very informing, allowed us to roam the store and made the whole process very smooth & enjoyable! We’re very excited to receive... Toon meer
Bedrijf heeft geantwoord
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Toneway, TA1 2BB, Taunton, Verenigd Koninkrijk
- 0333 999 9802
4,9
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience - DFS Taunton
I've forgotten the staff members name, but he was very helpful when called upon. Didn't float or bother us while we browsed and gave lots of information when we were ready to go ahead with a purchase. Went for a very specific style of sofa and was very pleased with the options.
30 juli 2026
Antwoord van DFS Furniture - Taunton
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine E
DFS Central Customer Support
Perfect support from Sean
We knew exactly what sofa we wanted but Sean made sure we got the best deal to suit us. Couldn’t have been made easy!
Perfect service and support from Sean.
30 juli 2026
Antwoord van DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Alan and Alice went out of there way to…
Alan and Alice went out of there way to support me in making the correct purchase.
28 juli 2026
Antwoord van DFS Furniture - Taunton
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Lawrence was very helpful in getting us…
Lawrence was very helpful in getting us the appropriate information we needed in order to get us the sofa we wanted and telling us all we needed to know
29 juli 2026
Antwoord van DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Alan was extremely helpful and made our…
Alan was extremely helpful and made our visit relaxed with no pressure …everything explained clearly …couldn’t do enough to help…
28 juli 2026
Antwoord van DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
The salesman was polite
The salesman was polite, un-pressuring and very helpful when assistance was needed.
\i would even say it was a surprisingly enjoyable afternoon in the Taunton branch
28 juli 2026
Antwoord van DFS Furniture - Taunton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
We firstly went into DFS on 25th
We firstly went into DFS on 25th. Lawrence greeted us and allowed us to browse at leisure. He pointed out which sofas were available in the required colour and gave us prices and delivery details.
We returned on 26th and again we were greeted by Lawrence and ordered two sofas. Throughout our transaction Lawrence was extremely helpful, polite and patient.
26 juli 2026
Antwoord van DFS Furniture - Taunton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Lawrence met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Such knowledgeable and helpful staff. Asked a lot of questions to ensure the right products were offered and received.
26 juli 2026
Antwoord van DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Visited Taunton branch of DFS today…
Visited Taunton branch of DFS today looking for a sofa and with the useful help and knowledge of the sale assistance Kyle we left with the perfect sofa for us
26 juli 2026
Antwoord van DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Easy choice
We had a very pleasant experience with help provided whenever needed, and all our questions answered which enabled us to come to a decision very quickly ./
25 juli 2026
Antwoord van DFS Furniture - Taunton
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Taunton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Given plenty of time to browse the shop…
Given plenty of time to browse the shop before being approach by staff, which I personally prefer.
The whole process of buying from the store was timely and seamless.
25 juli 2026
Antwoord van DFS Furniture - Taunton
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Top marks for this staff member
Dave who was excellent in the way he dealt with my husband and myself. He went through everything step by step. There was no pushing us for a quick sale. We asked him questions and, there were a lot, but he took time with us to make sure we were happy with his responses. Yes Dave is a very knowledgeable member of your staff and definitely an asset to your company.
24 juli 2026
Antwoord van DFS Furniture - Taunton
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Dave met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
We were offered help on entering the…
We were offered help on entering the store in Taunton by Alan, but we’re just Browsing. However, when we asked for some assistance later on, Alan was politely, helpful and very knowledgeable regarding our questions, even offering up suggestions for a Battery power pack so you don’t have electric cables running across the floor. Great helpful service with no ‘Sales pressure’ 👍🏻😃
24 juli 2026
Antwoord van DFS Furniture - Taunton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Alan met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Kyle was great,knowledge professional…
Kyle was great,knowledge professional and kind. It was a really positive experience. Thank you.
22 juli 2026
Antwoord van DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service from Lawrence…
Excellent service from Lawrence couldn’t ask for a better sales guy
22 juli 2026
Antwoord van DFS Furniture - Taunton
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent customer service
Excellent customer service, nothing was too much trouble. Salesman was informative, honest and was focused on us as customers.
20 juli 2026
Antwoord van DFS Furniture - Taunton
Hello Charley,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Helpful
Helpful, informative, really useful to be able to borrow swatches for a small refundable deposit.
19 juli 2026
Antwoord van DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.