DFS Furniture - Waterlooville Reviews 

Salesman a1 pleaser to buy from

Lots of choice and a member of staff that helped a lot

Staff were very helpful, without being pushy, allowed you to look around without pressure.

Very explainatry when taking order. Olly and Christina were especially very helpfull.

Super service, staff lovely!

I was a pleasant experience and a warm welcome explained the information very well very friendly person

The person who was helping me was very informative and made sure to answer all my questions. He was very thorough and explained all the paperwork in detail.

I had a brilliant experience at dfs thanks to the member of staff who really stood out. He was laid‑back, friendly, and made the whole visit feel easy from start to finish. There was no pressure at all, he let me browse in my own time but was right there when I needed advice or had questions.
He knew the add on products well and explained things clearly without trying to push me towards anything. His calm approach made the whole process feel comfortable and enjoyable, and it genuinely felt like he wanted me to find the right colour and style sofa rather than just make a sale.

Very helpful member of staff

Great service and explained everything so well really enjoyable visit

It was an off the cuff walk around DFS just browsing and not feeling pressured by anyone to purchase anything, however when we did eventually decide we wanted to make a purchase, staff were really helpful and talked us through all of our options. Thank you Rhys for your help.

Allowed to browse before being asked if I wanted help. Advice was given about various suites without feeling pressurised. The sales assistant Troy was knowledgeable and very helpful about the items I required. He made sure I understood exactly what I was paying for and what I was getting. A very successful experience.

Very friendly and welcoming salesman, but not pushy. He helped us with our decision on which sofa would best suit us. He gave us time to look around again before making our final choice. He explained in detail the process of the purchase and delivery. Very pleasant experience, thank you

Great service, friendly knowledgeable assistant (Steve)

Order placed at Dfs Waterlooville with Miles. Who was extremely helpful, no hard sell just knowledgable and friendly. The store was clean airy and tidy, with a great varied display of sofas . Available in manly colours and fabrics. A good range of prices for all budgets and payment options. A great shopping experience and I would definitely recommend this store and staff

The gentleman that made our order was incredibly helpful and very friendly

Rhys was very helpful and patient with us as we made a decision on a new sofa today.

Excellent service, very clear and explained all aspects of transaction.
5 🌠

Reece in your Portsmouth branch — well, where do we start?! 🤩

You were absolutely fabulous! DFS are so lucky to have such a professional, warm, friendly and incredibly knowledgeable young man. We must have changed our minds about a million times 😂 and nothing was ever too much trouble for you.

Thank you so much for all your help, patience and kindness. You were fabulous from start to finish and an absolute credit to DFS! ⭐️👏🏼💙

Beautiful furniture and loads to choose from, very helpful, friendly and knowledgeable staff which helped us to easily decide on our purchase.
We loved the 7 day express delivery option, not having to wait three months for our new furniture to be delivered was very appealing.
The delivery men were nice and super efficient, they put our new furniture together with ease and quite quickly too.
Would I recommend DFS to a friend? Yes! Absolutely 😀

Troy was very professional and knowledgeable he explained everything to me.