DFS Furniture - Waterlooville Reviews 

First class service thank very much

We were allowed to wander around the store unmolested until we were ready to approach the sales person (Reece) who was extremely helpful and knowledgeable and treated us with respect and interest in our needs.

Steven was very helpful and was not pushy, he explained everything that we need to know, he’s knowledge was very good

The staff were warm, polite, helpful listen to my requirements showed me a couple of lines of furniture. Once my decision was made, the process moving forward was precise correct and easy. Look forward to having my new phone delivered.

10/10
To the point. Helpful. Personal

Comfortable showroom, and we were not pestered as we browsed, but when we asked for help we soon got very clear answers to our questions

They were very helpful very good very patient they took us to look at everyone that we wanted to look at. Yes the man that sold the order corner units very very very good.

I was given clear and friendly information, without feeling pressured into anything.

After finally getting the green light after getting a completion date we came in solely to order our sofa. We have had many visits to dfs and other retailers but unlike the others you don’t feel any pressure from the sales people and don’t get followed around the shop! The sofa we picked was our dream one and we were carefully told about it and how to take care and clean it. The staff were very thorough and extremely friendly. They made everything easy for us.

Experienced, knowledgable and helpful staff

found the young man to be very patient and helpful. He never rushed me and took the time to help me make the right decisions. I never felt pressured into making a purchase; instead, he really listened to what I thought I needed and guided me through a few suitable options. His approach was friendly, professional, and genuinely customer-focused.

Great experience, received very helpful comments in store.

Cool clean friendly environment plenty of room to see furniture Staff very knowledgeable and friendly

James was very good explaining the process and understood what I was looking for.

Kieran helped me make a good choice of sofa at a price I could afford. He did all the firm filling for me all I had to do was sign. Gave me and my daughter a lovely cup of coffee while we did everything and he answered all our questions. All in all it was a very pleasant experience without any of the usual hassle you get when buying a large item. Thank you Kieran..

All the people at dfs we spoke to today were helpful and friendly, and helped us we the questions we had

Welcoming staff, Rhys was knowledgeable and friendly to talk too, Assisted with what we wanted and gave us the options so that we were comfortable to make a purchase.

Very good communication with great knowledge in the job
Thank you