We had a fantastic experience with DFS, thanks to our advisor Emma. She was absolutely fantastic and a massive help throughout the whole process. Emma clearly explained everything, patiently answere... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Friendly staff not to pushy allowed us to wander around and look then were available to help with our enquiries.Offered refreshments then sat down with us and talked through all of the options availab... Toon meer
Bedrijf heeft geantwoord
We had a lovely experience day, our guy was Jet, we felt no pressure to buy, and nothing was too much trouble. He answered any questions we had and he showed us around different sofas, we finally fou... Toon meer
Bedrijf heeft geantwoord
Jon was absolutely fantastic, we picked the sofa we liked but forgot to bring the measurements. He was able to get our previous order up, show us something of similar size and talk us through everythi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Verenigd Koninkrijk
- 0333 999 9525
4,9
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I’m very happy good service and very…
I’m very happy good service and very good dealers.they very helpful
28 juni 2026
Antwoord van DFS Furniture - Wednesbury
Hello Avtar,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly and helpful no hard pressure…
Friendly and helpful no hard pressure to make a decision was fully informed on all options available
27 juni 2026
Antwoord van DFS Furniture - Wednesbury
Good Morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly staff!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service by poppy 💗
24 juni 2026
Antwoord van DFS Furniture - Wednesbury
Hello Rachel,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great Sofa
Great Sofa, delivered by efficient but hardly friendly staff. The wait for delivery was quite long, 9 weeks but I’m happy with the final product.
12 juni 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Wednesbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Good morning DFS
Really pleased with our trip to DFS store today on the Wednesday shop all staff more than happy to help and explain deficiencies with payment options 10-10
22 juni 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I had good experience and informed of…
I had good experience and informed of all sales aspects.
I dealt with Poppy who helped me and my wife and provided good advice.
21 juni 2026
Antwoord van DFS Furniture - Wednesbury
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Emma was extremely helpful
21 juni 2026
Antwoord van DFS Furniture - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Great service from Nicola
Great service from Nicola, listened to our needs and helped us through the different options available. Really friendly
21 juni 2026
Antwoord van DFS Furniture - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Excellent customer service , was really helpful and clear with what we are buying.
21 juni 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very knowledgeable staff and manager
Very knowledgeable staff and manager . Couldn’t do any more for us ! It was excellent.
20 juni 2026
Antwoord van DFS Furniture - Wednesbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DfS Wednesbury
We went to DFS Wednesbury to get a much needed sofa. We were there for 2 hours trying to make our mind up. In comes Fahim who was amazing and so helpful. We managed to buy 2 sofas for our space and are extremely happy with our purchase.
20 juni 2026
Antwoord van DFS Furniture - Wednesbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good experience Nice staff
I visited DFS 3 times this week just to make sure the sofa i liked was for me Each time the staff were lovely I went back today and was greeted by Nicky She went through everything and was very knowledgeable, there was no pressure or forced sale I went ahead and ordered my new sofa Thank-you Nicky x
20 juni 2026
Antwoord van DFS Furniture - Wednesbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Was a pleasure very lovely friendly…
Was a pleasure very lovely friendly staff Was really with by Bal very nice gave options and approval of different things no issues
19 juni 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Nafeesa was very kind and welcoming
Nafeesa was very kind and welcoming, she greeted us with a smile and offered us refreshments and gave clear and precise instructions and she explained the whole process very eloquently. She also paid a lot of attention to details about the colour of the sofa, where we were placing it and she also made small talk which made us all feel at ease and more comfortable.
17 juni 2026
Antwoord van DFS Furniture - Wednesbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
It was a fast and efficient service I…
It was a fast and efficient service I came in knowing what I was looking for as I browsed the website before hand. I was given time to look around and the service was good which was provided by Habib.
17 juni 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly not pushy showed us many…
Very friendly not pushy showed us many suites explained everything in detail thoroughly recommended
15 juni 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.