DFS Furniture - White City Reviews 

Samir was good and polite he welcomed us and very helpful he explained everything and tell us options I like strong seats and higher sofas he help me to get what I wanted more than happy thanks

Great customer service!
We had an excellent experience when we purchased our sofa and a big help from Samir. He gave us the best advice, answered all our questions and
was very friendly, patient and courteous - nothing was too much trouble.

Very excellent service provided by Sameer.

Excellent service from Samir at the Westfield London Branch. He was very helpful and courteous. We are looking forward to receiving the sofas.

Samir was very friendly in store, and he was patient and helpful while we made our selection. He was able to give us a lot of information and detail about the various products.

My partner and I visited the White City store in Westfield on Sunday 21st October around midday. We were served by a man (who’s name we unfortunately can’t remember) because he was incredible. Not only did he have great product knowledge but he was extremely kind and patient with us. We particularly loved that he didn’t over sell the products just answer the questions we had give us the details that we needed. We sat and had a long chat about life which made the experience so much nicer.

This is mine and my fiancés first large house purchase and so we were so happy when we left.

The manager came over later to help towards the contract. He too was really friendly and so we would highly recommend the store, experience and customer service! Major props to this team 👍🏻

Lauren and George

Really good experience, very efficient

Samir was very helpful. He guided us through the options and kept the shop open until well past closing time just to help us.

The agent who was dealing with my purchase was so fantastic. She was polite and knowledgeable.

The customer service was really good and everything was explained to us in a friendly manner.

Unprofessional and awful service
Part of my delivery is missing a sturado shelving unit and it has been more than 10 days chasing them but no answer and no even apology! Very disappointed and very bad experience with DFS!

The sofa quality looks great & found the material and colour we wanted for our living room, We were provided a good customer service by Ayesha

Amazing service and the staff were very helpful. I would to say a big thank you to a member of staff at the Westfield Shepherd Bush branch Aicha. Would definitely recommend DFS to family and friends. 😊

I never thought I will enjoy furniture shopping in my entire life but today I have been proved wrong.
The DFS colleagues made us, me and my mother feel comfortable as we were sitting in our front living room having cup of tea, as we placed a massive order. Yes indeed I would be happy to tell everyone that I know including colleagues friends family ly-cob worker to do furniture shopping at DFS in Westfield West London. HAPPY SHOPPING 🛍 😊

Great service at DFS White City. Can't wait to receive my new arm chair!

He was very helpful and explained everything really well to us. Much appreciated for the help

They are so friendly and good service the price very good.

I had a great experience at DFS today, found the exact corner sofa at a fair price with excellent customer service and attention-to-detail, very genuine and passionate about their work. Highly recommended!

Great service. Friendly staff. Brilliant value for money.