I am extremely disappointed with my experience with DFSK.
I own a DFSK Fengon 600 in Mexico. While my vehicle is still under warranty, it has been out of service for months because the authorized dealership in Cancún has told me they cannot obtain the replacement part needed for the repair.
As a customer, this is unacceptable. A manufacturer's warranty is only valuable if replacement parts are actually available. Being told that the required part cannot be found has left me without a vehicle for an extended period and with no clear timeline for a solution.
I have repeatedly sought assistance and am now trying to contact DFSK's international customer service because the local dealership has not been able to resolve the issue.
When purchasing a new vehicle, customers expect reliable after-sales support, timely warranty service, and access to replacement parts. Unfortunately, that has not been my experience.
I sincerely hope DFSK addresses this issue, improves its parts availability and customer support, and resolves my case as soon as possible. Until then, I cannot recommend this brand based on my experience.