The antlers on the ‘Giant bronze wall stag head’ are not as described in the image used on the website. One of the antlers goes straight up in the air, which looks comical. Dibor agreed they... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Delivery of my Dibor Christmas Wreath, was relatively quick. The box and wrapping it arrived in was a lovely touch. A couple of bits fell off the wreath when I opened it up, though this is not a compl... Toon meer
Bedrijf heeft geantwoord
Gorgeous products delivered on time that really made my Mums birtgday. She adores her welly plant pot and now all her friends want one too. The diffuser was so good, I'm going to order some more f... Toon meer
Bedrijf heeft geantwoord
They delivered within two days. Wreath was exceptional, just as described, loved it. Only one thing, one of the roses had come off, but l was easily able to glue it back on, wouldn’t stop me from givi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Accessories for the home and garden including French style home furnishings, kitchenware, bathroom accessories, crockery and glassware.
Contactgegevens
Unit 16, Goldthorpe Industrial Estate, Commerical Road, Goldthorpe, S63 9BL, Rotherham, Verenigd Koninkrijk
- 0800 408 0660
- customerservices@dibor.co.uk
- www.dibor.co.uk
4,5
Uitstekend
10K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 39% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service with Super great price…
Great service with Super great price too well pleased with my purchases Well done Dibor I’ll be back
3 september 2026
Antwoord van Dibor
Thank you so much for taking the time to leave us such a lovely 5-star review!
We are absolutely thrilled to hear that you are well pleased with your purchases and that you experienced great service alongside a super great price with us. We always strive to deliver fantastic value and top-tier support, so it is wonderful to hear your feedback and know that we hit the mark.
We truly appreciate your kind words and your support. We look forward to welcoming you back to shop with us in the future.
Great customer service
Delivery was quick. Unfortunately I had some faulty items but they were sorted out very quickly. Great service.
2 september 2026
Antwoord van Dibor
Thank you so much for taking the time to leave us such a lovely 5-star review!
We are absolutely thrilled to hear that your delivery was quick and that you experienced great service with us. While we are very sorry that a couple of items arrived faulty, it is wonderful to know that our team was able to sort everything out for you quickly and efficiently.
We truly appreciate your kind words and your support. We look forward to welcoming you back to shop with us in the future.
Good value but packed flimsily and a…
Good value but packed flimsily and a few cones and baubles broken off. Lovely wreath so disappointing.
2 september 2026
Antwoord van Dibor
Thank you for taking the time to leave us a review.
We are pleased to hear that you found the wreath to be good value and lovely, but we are very sorry that it sustained some damage during transit. We always want our items to arrive in perfect condition, so we appreciate you bringing this to our attention.
You are more than welcome to contact our customer services team directly at customerservices@dibor.co.uk if you have any issues or if there is anything we can assist you with regarding your purchase. We are always here to help find a suitable resolution for you.
Antwoord van Dibor
Thank you so much for taking the time to leave us such a lovely 5-star review!
We are absolutely thrilled to hear that you are pleased with your excellent product and that you experienced extremely fast delivery with us. We always strive to provide high-quality items alongside a prompt and reliable delivery service, so it is wonderful to know we hit the mark for you.
We truly appreciate your kind words and your support. We look forward to welcoming you back to shop with us in the future.
Beautiful wreaths excellent price and…
Beautiful wreaths excellent price and VERY efficient service would definatly recommend Dibor
2 september 2026
Antwoord van Dibor
Thank you so much for taking the time to leave us such a lovely 5-star review!
We are absolutely thrilled to hear that you are pleased with your beautiful wreaths and that you experienced an excellent price and very efficient service with us. We always strive to deliver high-quality items promptly, so it is wonderful to receive your recommendation.
We truly appreciate your kind words and your support. We look forward to welcoming you back to shop with us in the future.
Antwoord van Dibor
Thank you so much for taking the time to leave us such a lovely 5-star review!
We are absolutely thrilled to hear that you are pleased with your new bowls and that you find them to be both attractive and useful. We always strive to create items that blend beauty with practical function, so it is wonderful to know that they are a great addition to your home.
We truly appreciate your kind words and your support. We look forward to welcoming you back to shop with us in the future.
I purchased the wellington boot flower…
I purchased the wellington boot flower pot which is really lovely.
Delivery was speedy and customer services were really helpful.
2 september 2026
Antwoord van Dibor
Thank you so much for taking the time to leave us such a lovely 5-star review!
We are absolutely thrilled to hear that you find your new wellington boot flower pot really lovely and that you experienced speedy delivery and helpful customer services. We always strive to provide beautiful products alongside efficient and supportive service, so it is wonderful to know we hit the mark for you.
We truly appreciate your kind words and your support. We look forward to welcoming you back to shop with us in the future.
Lovely seat cushion
Lovely seat cushion. Just right for my chair to make it comfortable and I love the design
2 september 2026
Antwoord van Dibor
Thank you so much for taking the time to leave us such a lovely 5-star review!
We are absolutely thrilled to hear that you are pleased with your new seat cushion and that the design is just right to make your chair comfortable. We always strive to combine comfort and style in our products, so it is wonderful to know that it is a perfect fit for your home.
We truly appreciate your kind words and your support. We look forward to welcoming you back to shop with us in the future.
Excellent quality
Bought a winter wreath. Excellent quality and excellent customer service.
2 september 2026
Antwoord van Dibor
Thank you so much for taking the time to leave us such a lovely 5-star review!
We are absolutely thrilled to hear that you are pleased with your new winter wreath and that you experienced excellent quality and excellent customer service with us. We always strive to provide beautiful items and the best possible support, so it is wonderful to know we met your expectations.
We truly appreciate your kind words and your support. We look forward to welcoming you back to shop with us in the future.
The wreath I ordered is very small
The wreath I ordered is very small
Even though the colours are very nice forAutumn.
It was Expensive for what it is..
2 september 2026
Antwoord van Dibor
Thank you for taking the time to leave your review.
We are sorry to hear that the wreath fell short of your expectations. We always strive to provide high-quality items that match our descriptions, so we appreciate you sharing your thoughts with us.
Please note that you are more than welcome to contact our customer services team directly at customerservices@dibor.co.uk if you have any issues or if there is anything we can assist you with regarding your purchase. We are always here to help find a suitable resolution for you.
Antwoord van Dibor
Thank you so much for taking the time to leave us such a lovely 5-star review!
We are absolutely thrilled to hear that you are pleased with your new flower jugs and that they look just as lovely as they do in the photos. We always strive to ensure our website images represent our products accurately, so it is wonderful to know that you are happy with them.
We truly appreciate your kind words and your support. We look forward to welcoming you back to shop with us in the future.
Antwoord van Dibor
Thank you so much for taking the time to leave us such a lovely 5-star review!
We are absolutely thrilled to hear that you are very pleased with your new heavy duty bracket and that you found it to be of great quality. We always strive to provide durable and high-quality items, so it is wonderful to know that it met your expectations.
We truly appreciate your kind words and your support. We look forward to welcoming you back to shop with us in the future.
Thanks for the amazing stag shaped…
Thanks for the amazing stag shaped bottle holder! I bought it as a gift for our Iron anniversary, and my husband and I loved it. The product was carefully wrapped and the package arrived within a few days without any issues or delays.
29 augustus 2026
Antwoord van Dibor
Thank you so much for taking the time to leave us such a lovely 5-star review!
We are absolutely thrilled to hear that you and your husband loved the stag-shaped bottle holder for your Iron anniversary! We always take extra care when wrapping our items to ensure they arrive safely, so we are delighted that it reached you quickly and without any issues.
We truly appreciate your kind words and your support. We look forward to welcoming you back to shop with us in the future.
Outdoor cushions
I ordered the outdoor chair cushions (3 pairs for 6 chairs) as I already have the round ones (pink roses on a pale blue background). They arrived very quickly - just as well as I was going away. Very pleased.
1 september 2026
Antwoord van Dibor
Thank you so much for taking the time to leave us such a lovely 5-star review!
We are absolutely thrilled to hear that you are pleased with your new outdoor chair cushions to match your round ones, and that they arrived so quickly just before you went away. We always aim to deliver orders promptly, so we are delighted that the timing worked out perfectly for you.
We truly appreciate your kind words and your support. We look forward to welcoming you back to shop with us in the future.
First experience buying from Dibor and…
First experience buying from Dibor and I won’t be returning. I ordered a mirror online and received the incorrect mirror which was £65 less than the mirror I ordered. I then contacted the customer service team who arranged collection for the incorrect mirror and sent out what I ordered. I couldn’t quite believe that for the second time they sent me the incorrect order again.
After getting back in touch with the team they then told me that my original mirror was no longer in stock. Why this wasn’t checked before sending to me for the second time was really poor due diligence. Throughout the process I have had to chase for updates and I’m still awaiting a full refund, 4 weeks after my initial purchase. For a well known retailer who operates a direct to consumer model it’s by far the worst experience I’ve received and would advise customers to look elsewhere
17 augustus 2026
Antwoord van Dibor
Thank you for sharing your feedback, and please accept our sincere apologies for the frustration and inconvenience caused.
As a small, family-run business, we always try our absolute best to look after our customers and resolve any issues as smoothly as possible when things do not go to plan. We are aware that our customer service team has been actively working with you over the last few weeks to sort this out, and we can confirm that your full refund has now been processed following the courier collection.
We apologise that we let you down on this occasion.
Usually great but packaging was dire…
Usually great but packaging was dire and delivery updates incorrect
1 september 2026
Antwoord van Dibor
Thank you for taking the time to leave your feedback. We are very sorry to hear that your recent experience did not meet our usual high standards, particularly regarding the packaging and the delivery updates.
We always want our items to arrive safely and for the delivery process to be seamless. While you haven’t contacted our customer service team directly at customerservices@dibor.co.uk about this issue yet, you are more than welcome to get in touch with us at any time.
If any of the items inside your package arrived damaged, or if you need any assistance at all, please reach out to us with your order details so we can look into this immediately and make things right for you.
Loved them so much
Loved them so much, I bought it again to sit alongside my other log burner.
1 september 2026
Antwoord van Dibor
Thank you so much for taking the time to leave such a wonderful 5-star review.
We are absolutely thrilled to hear that you loved your items so much that you decided to buy them again for your second log burner. There is no better compliment than a returning customer, and we hope the new addition looks just as fantastic sitting alongside it.
Thank you for choosing Dibor, and we look forward to welcoming you back again in the future.
Was very pleased that the planters…
Was very pleased that the planters arrived safely,well packaged and are great quality.A lovely engagement present!!
25 augustus 2026
Antwoord van Dibor
Thank you so much for taking the time to leave us a wonderful 5-star review.
I am absolutely delighted to hear that your planters arrived safely, well packaged, and that you are pleased with the quality. It is wonderful to know they are being given as an engagement present, and we hope the happy couple loves them just as much as you do.
Thank you for choosing Dibor, and we look forward to welcoming you back again soon.
Good value runners
28 augustus 2026
Antwoord van Dibor
Thank you so much for leaving us a wonderful 5-star review for your runners.
We are thrilled to hear that you found them to be good value. We always aim to combine beautiful design with great quality, so your feedback means a lot to our team.
Thank you for choosing Dibor, and we look forward to welcoming you back again soon.
Very nice!
First time I've bought from Dibor
and would definitely do so again! The blue ribbed square planter was a little more than I would normally pay but it was good quality and customer services is excellent.
10 september 2026
Review zonder uitnodiging
Antwoord van Dibor
Thank you so much for taking the time to leave us such a wonderful 5-star review following your first order with us.
We are absolutely thrilled to hear that you are pleased with the quality of your blue ribbed square planter, and it means the world to us that you found our customer service to be excellent. We always strive to provide the best possible experience, so knowing that you would definitely buy from us again is the best feedback we could ask for.
Thank you again for choosing Dibor, and we look forward to welcoming you back in the future.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.