DirectCream.co.uk Reviews 

86
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Quick delivery, just what I needed for my whipped cream dispenser at a much more affordable price than most websites! Also had parcel shop delivery which was very helpful as I often work late and can'... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First time ordering from directcream.co.uk, great selection, nice prices and nice clear, informative comms.. Let down by courier, DPD in my experience are the absolute worst, contents of the parcel we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Problems with delivery which was not their fault but they still credited me the delivery costs which I thought was brilliant. Excellent quality products at a great price have been using them for a few... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was looking for a new reliable website to order coffee syrups after shopping around, direct cream came up. Placed the order Friday late at night and was a little worried when I didn’t receive a confir... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Aanrechtwinkel
  2. Cateringeten en -drank leverancier
  3. Voedselproductenleverancier

Geschreven door het bedrijf

Direct Cream is now under new management and we have dramatically expanded the range of products. I'm personally doing all the customer services - so any issues email support@directcream.co.uk or text 07397051880. Jonathan


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

86 reviews

5 sterren
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3 sterren
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4,8

Alle reviews

(86)

45 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great price & fast delivery

Ordered a pack of 8 CO2 cartridges which I use for MTB tyres. DirectCream offered a very competitive price. Ordered on a Friday and item arrived Monday morning. Can't fault those timescales.

13 januari 2025
Review zonder uitnodiging
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Antwoord van DirectCream.co.uk

Thanks for your kind reviiew RA. Glad they arrived fast - DPD is pretty good, all the best, Jonathan

Beoordeeld met 5 van de 5 sterren

Great prices, fast delivery

Great prices, fast delivery. I highly recommend and I order fairly often. Never had any issues.

10 januari 2025
Review zonder uitnodiging
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Antwoord van DirectCream.co.uk

Thanks for your kind review Robin, all the best, Jonathan

Beoordeeld met 5 van de 5 sterren

Jonathan and direct cream are superb

Jonathan and direct cream are superb. Great service and fast replies. Will shop again! 👍

9 januari 2025
Review zonder uitnodiging
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Antwoord van DirectCream.co.uk

Thanks for your kind comments Navid. All the best, Jonathan

Beoordeeld met 5 van de 5 sterren

Easy to deal with

Easy to deal with and absolutely no problemswith ordering and supply

3 januari 2025
Review zonder uitnodiging
Logo DirectCream.co.uk

Antwoord van DirectCream.co.uk

Thanks for the review Mike, all the best Jonathan

Beoordeeld met 5 van de 5 sterren

Used twice now

Used twice now, and because I don't always receive a confirmation via email I worry a little, but I shouldn't, because any telephone enquiries are answered immediately. Jonathan is amazing, sort of old school really, less geared towards automated emails, much better through telephone communication. Prices are very competitive too, so I'll continue to use and recommend Bliss Drinks/Direct Cream.

23 november 2024
Review zonder uitnodiging
Logo DirectCream.co.uk

Antwoord van DirectCream.co.uk

Hi Tamara, thanks so much for your kind review. I like the idea of being an old-school ecommerce company! FYI we have now (finally) got the confirmation email sending working properly. All the best, Jonathan

Beoordeeld met 5 van de 5 sterren

I couldn’t recommend this company…

I couldn’t recommend this company enough a great customer service as soon as I placed the order they got in touch straight away over the phone… was great instead of waiting hours via email will defiantly recommend this company to anyone and will be becoming a loyal customer for my busy desert and coffe place

21 november 2024
Review zonder uitnodiging
Logo DirectCream.co.uk

Antwoord van DirectCream.co.uk

Thanks so much for your kind review - we have more of the choc hazelnut sauce arriving on Wednesday so it should be back in stock on the site on Thursday. All the best, Jonathan

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service! Gentleman I spoke to was very friendly and professional. Will definitely be using this company again for any future order.

16 oktober 2024
Review zonder uitnodiging
Logo DirectCream.co.uk

Antwoord van DirectCream.co.uk

Thanks for your kind words Farai, Jonathan

Beoordeeld met 5 van de 5 sterren

Was looking for a new reliable website…

Was looking for a new reliable website to order coffee syrups after shopping around, direct cream came up. Placed the order Friday late at night and was a little worried when I didn’t receive a confirmation email. I emailed Jonathan first thing Monday and was assured the order was received and shipping was already underway. Order was shipped and received by DPD on Tuesday. Would order again!

6 september 2024
Review zonder uitnodiging
Logo DirectCream.co.uk

Antwoord van DirectCream.co.uk

Very kind of you to leave this review Fiona - I hope you'll find us your reliable syrups supplier for many years to come! kind regards, Jonathan

Beoordeeld met 5 van de 5 sterren

Highly Recommended

Was skeptical with past reviews but cant complain atall, was a little issue with my order but I recieved a phone call in the morning problem solved and order was delivered Next day couldn't thank Jonathan enough , highly recommended

4 september 2024
Review zonder uitnodiging
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Antwoord van DirectCream.co.uk

Thanks for your kind review Clinton. all the best, Jonathan

Beoordeeld met 5 van de 5 sterren

Trustworthy company

A little sceptical from the reviews but what a fast shipment!! I ordered yesterday for delivery on Monday and it came the next day. I’ll definitely be ordering again from here. Thank you!

30 augustus 2024
Review zonder uitnodiging
Logo DirectCream.co.uk

Antwoord van DirectCream.co.uk

Hi Leeanne, thanks so much for your kind review. We bought the company a year ago and we've been trying to prove to customers that things have changed. Hopefully your review will help convince people! kind regards, Jonathan

Beoordeeld met 5 van de 5 sterren

Top service

Top service. Best prices and quick delivery in time for the Christmas period. Thank you will be ordering again

23 december 2023
Review zonder uitnodiging
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Antwoord van DirectCream.co.uk

Ah thanks Joe really good of you to give us this 5-star review. Have great New Years. Jon

Beoordeeld met 1 van de 5 sterren

They scammed me whilst I was trying to…

They scammed me whilst I was trying to get some chargers

31 december 2021
Review zonder uitnodiging
Logo DirectCream.co.uk

Antwoord van DirectCream.co.uk

Hi Tyler, we've recently bought this business and are keen to repair the damage done by the previous owners. Drop me an email and i'll investigate what went wrong and sort it out for you, support@directcream.co.uk, thanks, Steve

Beoordeeld met 1 van de 5 sterren

They sent the wrong number of chargers…

They sent the wrong number of chargers causing me to miss the time-frame I had. I asked them if it was possible to send the missing chargers for next day delivery and I was told they were investigating this and waiting for DPD to come back to them. Unreliable if you are ordering these for a specific date/event.

7 augustus 2020
Review zonder uitnodiging
Logo DirectCream.co.uk

Antwoord van DirectCream.co.uk

Hi Meg, we've recently bought this business and we are keen to repair all the damage the previous owners did. Drop me an email and i'll investigate what went wrong and sort it out for you. support@directcream.co.uk thanks, Steve

Beoordeeld met 2 van de 5 sterren

Used these guys for years

Used these guys for years, but they are not the same as they used to be. Discount cream are much better. Just go to them.

24 juni 2020
Review zonder uitnodiging
Logo DirectCream.co.uk

Antwoord van DirectCream.co.uk

Hi Oscar, we've recently bought this business and we are keen to repair all the damage the previous owners did. If there was anything specific they did wrong let me know - support@directcream.co.uk thanks, Steve

Beoordeeld met 5 van de 5 sterren

The BEST customer service!

Some of the best customer service I’ve received. One of my parcels was ‘delayed in transit’ after paying for next day delivery. The man I spoke to organised for that parcel to be returned to them and put a brand new order through for me and organised Saturday delivery. Friendly, quick and easy!

24 mei 2019
Review zonder uitnodiging

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