Dollar General Reviews 

Chaotic aisles, overpricing throughout . I have visited Dollar Tree, Family Dollar and General. In the last two weeks. Massively inflated prices and a waste of my time.

i would give zero stars if could,i have been shopping at dollar general for the past few years and have purchased beer there at least 1 time a week.yesteray went to pick up a few things and when i got to the cashier he carded me for a 4 pack of beer. I AM 66 YEARS OLD AND HAVE BEEN PURCHASING BEER FOR A FEW YEARS HERE AND THEY HAVE NEVER CARDED ME THERE BEFORE. I UNDERSTAN UNDER AGE KIDS TRYING TO BUY ALCHOHOL ,BUT REFUSING TO SELL ME BEER W/O ID IS ABSOLUTLY REDICULOUS,AND HE WAS RUDE ABOUT . THAT WILL BE MY LAST DOLLAR SPENT AT DOLLAR GENERAL. YOU LOST A GOOD CUSTOMER

Why do I have to have a password,half of the time I can’t get into my account. Your Chapka doesn’t help . I’ll just shop somewhere else. Your make it difficult for us old people well go somewhere else to shop

I went to get Folgers coffee, that was on sale. The merchandise on the shelf had 3 inches of dust on it. How gross!

I'm referring to store # 12133. I believe the store manager is named Stephanie. I have been in this store several times and not satisfied, one visit to the store looking an item and the person I asked went to her and she told the person she don't know. As a manager she should know her store. Another visit all the shopping carts with seats and backs were in the back room with I guess stock in them we were forced to use carts with the backs wide open. This visit there was a product on sale in the freezer but reaching in for the product they were smashed and damaged. I feel I pay a dear price for food these days and should not have to pay for damaged goods. So my advise avoid store #12133 on 441 in Ellisville.

Don’t shop at dollar general in mt Dora fl dollar general send you this digital coupon then try don’t honor them. The coupon said spend 30 get ten back and I did then I didn’t get the coupon.

Management and staff are very rude. Lazy and don't assist in anything. Always a dirty store and with expired food on shelves. Called corporate and they rewarded this employe for being rude and obnoxious. This has to be known by most customers as they are no different from one customer to the next . They hire undesirables and they are the worst I have experienced. This is not going in unnoticed as I and others know this establishment is , undesirable. . Galena Blvd. Aurora IL . Tameca is a Dog and rude.

Dollar General app keeps cutting out.Tell me to log in multiple times cutting out coming back, cutting out coming back.And when I call nobody answers the phone and if this is how your company is going to be going, then you should not be in business anymore.I'm going to be making a report to the Better Business Bureau.If this keeps continuing, it's been happening for 3 years.Fix it or face the federal penalties

I am in agreement with many reviews. I have gone to multiple Dollar General Market in Lexington and Prosperity, SC locations. The staff need training in customer service. One cashier told me their express lanes could not be used because they had too much staff, but I almost always have to find the staff. Many times, I have had to resort to yelling out “is anyone here” to find someone after I walked each aisle to try to locate someone. Twice, someone would yell back at me from the office, never coming out of that office. Then, someone all of a sudden appears from the back. Dollar General Market has a good concept, and the potential for business is available at all locations I visit, but if it takes considerable time to find someone to find/buy an item, why have the business? A neighbor of mine told me they never found anyone and finally threw down their $5 bill on the cashier’s counter and walked out with the item and did not plan to return. I heard that there is a problem with theft. If that is true, I can see why. No one is watching the stores. You need managers that manage their people and the store and don’t sit in the office all day. You also need 2-3 people out in the store to assist customers and watch the store. Keep your express lanes open.

Every single time I go in there they’re out of something more than they were the time I went in there before. Since the grocery store has left town, I am absolutely sick of the Dollar General and what they do not have to offer. There’s never anything in stock and did I mention that there is never anything in stock.?? Do better!

The local manager of Dollar general is not only rude but he is very disrespectful to people with disabilities. Yes my husband had drinking problem 2 years ago. But he is fully recovered and has not touched a drop since. I am disabled and need help because of my legs. They tend to get weak and I could fall . Please let him back in the store

I made the mistake of ordering delivery through Dollar General today. Do yourself a favor and avoid it at all costs. The delivery driver didn’t know where he was going, also he told me that something was not available so it wasn’t delivered. So I went to the store to see my unavailable item sitting at the counter. And when I tried to talk to the Dollar General employee about it she didn’t want to know a damn thing. She blamed DoorDash. I had no idea when I placed the delivery that it was coming through DoorDash. The DoorDash driver did not follow directions. I had to drive around my building and I found him outside wandering around after being given detailed directions. Now Dollar General is telling me that I didn’t actually pay for the item that wasn’t delivered but my bank account says differently. It’s the worst delivery experience I’ve ever had. Just don’t do it.

If I could give them a lower rating, I would. Overpriced compared to other retail stores very misleading, rude employees, and they advertise 50% off then they don’t give you the 50% off, then they won’t make it right. Then you complained that the corporate office and never get a call back. That’s how much they care about their customers. Dollar General is a dollar short and a day late. Terrible place.

Worst store ever. Rude staff. Approached Anna, for items advertised in store, was told items on website wont match what's in the store.
Asked about a price and was told to scan it myself on my phone. Not sure how to even do that. Are they going to pay my data rates, if they expect customers to use their phone for something we have no idea how to do it?
The salesperson seemed very inconvenienced when asked to help me. I almost just walked out. It seems stocking shelves comes above helping customers. Yet, they advertise family, friendly first.
Spent 47 dollars but I wont be back.
Not worth my time or money here.
She was more into stocking shelves than helping. She might has well not opened her door today. No wonder nobody else was here.
Not a way to treat the elderly or anyone for that matter. Shame on Dollar General.

one staff behavior i'm not be go back to store

Him/her/it that works there is unprofessional and downright rude. Not to mention everything is way overpriced for such a limited selection. Not wasting my hard earned money there anymore.

When trying to sign in, it expects me to review the 16 min. read "privacy policy" as well as the 22 min. read "terms & conditions". Then after I sign in and try to clip a coupon, it knocks me back out and I have to start all over. Again, the privacy policy and the terms & conditions! Then, it decides to lock me out and wants me to try back in 20 mins.

The Dollar general in Marionville Mo . I have No chance of buying my kid any Pokemon cards . They told this guy when the drop day was so he comes in and buys them all every time and. Store always this . Even wal mart puts limits on Pokemon cards . I talked with three different people including manager none of them care . I’m pretty sure they just hold them back for him .

Pay very close attention when your items are being rung up at the register and speak up when you see an incorrect price come up. I know it's "only 30 cents" but consider how many other people are being charged that extra money as well.

Dollar General was sued by the State of Missouri in September of 2023 for deceptive pricing tactics: charging more at the register than the shelf tag says. Finally, in December 2025, they were ordered to pay people back and correct their prices, so this is a real issue.

Like many other people, I don't like shopping there but shop there out of necessity. Just be aware and don't let them steal from you. Hopefully they will improve from here on out, but I caught two more incorrect prices just yesterday, in March 2026, 90 cents worth in total, and made them correct it at the register even though there were people behind me in line. I will not let them get away with it. Buyer beware.