I requested new hinges for my Door-Stop door. Customer Services gave a reasonable quote but also sent instructions on adjusting the hinges to confirm that i really needed replacements. This solved... Toon meer
Bedrijf heeft geantwoord
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Unfortunately after buying and installing door stop doors for probably 15-20yrs the standard has dropped immensely. Every other door that arrives is damaged or assembled wrong. For example cracked... Toon meer
Bedrijf heeft geantwoord
We have had two Door-Stop composite doors for over 12 years & they look as good today as they did when they were first fitted. Recently the end caps of the drip bar at the bottom of the door fell away... Toon meer
Bedrijf heeft geantwoord
First class customer experience! I must admit I had low expectations when I first reached out to the Door-Stop team, simply because our door was outside warranty and had been installed by the previou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With the online door designer any of the 940 billion different configurations can be configured in just 1 minute. We calculate and certify the thermal performance of every door, making Door-Stop composite doors ideal for energy efficient homes. Our range of Dual Certificated Fire and Security Doorsets has been designed and manufactured with Best Practice in mind. With dual or single certification options, timber core and GRP facings, this is a specification that provides extra peace of mind for building owners, landlords, residents and contractors.
Why Trade Installers Choose Our Composite Doors
Geschreven door het bedrijf
- Designed with installers in mind, our composite doors reduce time on site and minimise callbacks.
- Our GRP composite doors are designed specifically for trade customers, giving installers a reliable, high-performance solution for residential door projects. Manufactured for strength, thermal efficiency, and consistent sizing, our composite doors are easy to install, low maintenance, and built to perform across a wide range of property types.
Contactgegevens
Export Drive, Huthwaite, NG17 6AF, Sutton-in-Ashfield, Verenigd Koninkrijk
- 01623 446336
- sales@door-stop.co.uk
- www.door-stop.co.uk
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4,3
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168 reviews
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Beware ....
Beware ..... do not use this company. Unfortunately these are one of the few composite door manufacturers who make fire doors. I should have taken note of the reviews but my options were limited. I ordered a fire door 4 weeks ago, they advertise on their website that it will be delivered in 7 days. They have changed their delivery date 4 times, sent me e-mails saying it is made and will be delivered the next day then telling me they can't make it due to machine breakdown. It should have been delivered last Thursday and now they have said they can't make it at all. Their customer service is the worst I have ever come across in 30 years in the trade. No-one answers the phone or replies to e-mails. How they have continued to trade with service like this is beyond me. Since this has happened I have spoken to a lot of tradesmen who now refuse to use this company ...... you have been warned !!
16 mei 2018
Review zonder uitnodiging
Awful service
Awful service - door faded and cracked, they agreed to replace, failed to deliver numerous times then said they had delivered when they hadn't, provided a signed delivery note from an unknown person. Re-arranged delivery but failed again. Customer service dreadful, they really don't care. Avoid this business. They are a nightmare. Waiting for a response from them to re-imburse my costs, will update this review if I get anything positive from them
12 mei 2018
Review zonder uitnodiging
very unreliable customer service
very unreliable customer service , you have to pay upfront then they don't want to know when there's a problem
6 maart 2018
Review zonder uitnodiging
Our door leaks through glass panels …
Our door leaks through glass panels lock cover falls off and Door stop won't help. They say nothing to do with them contact supplier. Yet they made the door.
I advise anyone who is getting a new door DON'T get ONE MADE BY DOOR STOP!!!!!!!!!!
10 november 2017
Review zonder uitnodiging
PLEASE DO NOT BUY !
PLEASE DO NOT BUY !! We are having the same problem as everyone else. Our 1 year old doorstop door keeps dropping and hits on the side and does not shut properly. I contacted their customer service who said the 10 year warranty is only valid with the fitter. So unless you can guarantee your fitter will not die , go into liquidation or refuse to keep coming out to adjust it your warranty is worthless. DO NOT BUY !!!
22 april 2017
Review zonder uitnodiging
Very poor quality
My door is less than two years old and the locking mechanism has broken. The door and and panel is generally of low quality. Frame is flimsy. The company claims item has no warranty with end user, and will not help.
10 maart 2017
Review zonder uitnodiging
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