One of the best companies I have ever dealt with. Placed order a Saturday, cancelled Sunday. Monday email received to say money refunded to my PayPal. Reordered filament lamps which were £7 cheaper ea... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bought some downlights - which failed to turn up. Complained. Apparently courier tried to deliver - no they didnt - we have cameras. So weeks later still no show - numerous emails - oh sorry - we will... Toon meer
Ordered 19x LED GU10 3000k Warm Bulbs after calling for a bit of advice. Bulbs arrived promptly. Unfortunately 10x of the Bulbs were the wrong colour temperature (wrong box picked off shelf), I instal... Toon meer
Bedrijf heeft geantwoord
This company made a mistake with my order however it’s the professional way they quickly dealt with it & sorted it out that’s the reason I’ve given a full 5 star review for them Great strip light... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Downlights.co.uk is a bite sized lighting website devoted to the sale of premium downlights. As an experienced seller of downlights, we’re fully aware that choosing the best downlights for the job can be an overwhelming task as there are so many options to choose from. Options ranging from cheap imported downlights to high-quality, branded ones. This website has been designed with the customer in mind. We’ve purposely narrowed down the downlights and lamps we feature so you can be sure on the quality, no matter which option you choose.
Contactgegevens
Unit 3c Buckley Road Ind Est, Buckley Road, OL12 9EF, Rochdale
- 01706 521188
- sales@downlights.co.uk
- www.downlights.co.uk
3,7
Gemiddeld
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
cant understand all these good reviews
ordered downlighters from this company on august bank holiday monday. wanted next day delivery so payed extra but being a bank holiday expected it to arrive wednesday, no such luck, i had to email them on the thursday to remind them of the order.with one or two excuses it was sent to me on friday, useless as i my electrician needed them on thursday ,i have to get him back now to finish job costing me extra time and money.and for this trouble i have not received an apology or a refund on the extra i paid for next day delivery.will never use again
1 september 2017
Review zonder uitnodiging
Antwoord van Downlights.co.uk
After investigating this review, the item that was ordered wasn't in stock at the time of ordering. We have live stock on the website which would have displayed a message saying 'Available to Back Order, Delivery Usually 2-3 Days'. We tried to call the customer and left a message but didn't get a response.
Steps have now been made to also email customers to inform them of any issues with deliveries.
The correct products were supplied and …
The correct products were supplied and delivered on time.
2 augustus 2017
Review zonder uitnodiging
Be aware if you need Express Delivery.
I ordered some Philips Pentura lights from Downlights.co.uk which cost about £67 and then paid an extra £21 for Priority Saturday delivery. Downlights.co.uk didn't think they were a priority even though I'd paid extra, they sent them on standard delivery. Which was pretty useless to me as my builders were scheduled to fit these the next day and finish the kitchen off.
When I phoned, they were great on the phone and they did refund me the full amount and pull the parcel back before it was delivered. However it didn't resolve the fact that after all the research I had done to find the right product, I had to spend most of a Saturday rushing around trying to find an alternative that my builder could fit.
If you're ordering an express delivery from these guys, make sure you phone them up to double check that they will actually send it out as an express delivery. I'm guessing its not hard to understand a simple packing and dispatch instruction, but you never know with some people....
28 juli 2017
Review zonder uitnodiging
Antwoord van Downlights.co.uk
We've now made further measures to correct this process to ensure that future express shipments are delivered on time. We would like to apologise again for this and I can appreciate this would have been annoying for you.
Excellent supplier
Excellent supplier - prompt service and good quality products
28 juli 2017
Review zonder uitnodiging
First class service and advice
First class service and advice. Purchased several down lighters for use with the GU10 Hue bulbs. Great product and service and super fast customer support and order tracking.
Recommended company and product lines.
Many thanks.
26 juli 2017
Review zonder uitnodiging
Up with Downlights UK
Great product coupled with a great service. It's exactly what you need if running a business.
26 juli 2017
Review zonder uitnodiging
Good service, good product
Quick, reliable service and good, well priced products
26 juli 2017
Review zonder uitnodiging
Really helpful team
Really helpful team! Great prices and my order arrived the next day!
26 juli 2017
Review zonder uitnodiging
Good price + excellent service
25 juli 2017
Review zonder uitnodiging
Very good service and fast delivery
Very good service and fast delivery
Thank you
24 juli 2017
Review zonder uitnodiging
Good quick delivery well pack
24 juli 2017
Review zonder uitnodiging
Downlight converters have done a …
Downlight converters have done a brilliant job without replastering.They look good,postage was super fast.I only got the converter ring not the lights,as I already had them.Colour was slightly different white but I could have painted them,looks fine.
24 juli 2017
Review zonder uitnodiging
DOWNLIGHTS FROM DOWNLIGHTS
EXCELLENT PRODUCT EXCELLENT SERVICE SUPER FAST DELIVERY
24 juli 2017
Review zonder uitnodiging
Very quick delivery
Very quick delivery. All packed well would use them again. All so look great now they are installed
24 juli 2017
Review zonder uitnodiging
Very pleased with the lights.
Very pleased with the lights.
Customer service to the highest standard.
Highly recommended
23 juli 2017
Review zonder uitnodiging
Reliable company
Always a very helpful company who carry a large stock and gets it out to you fast.
21 juli 2017
Review zonder uitnodiging
Great service quick delivery
20 juli 2017
Review zonder uitnodiging
Parcel arrived next day
Parcel arrived next day, all lights well packaged. Can't fault the service whatsoever and will definitely use again
20 juli 2017
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.