Everything was very straight forward and easy. I dealt with Charne who was very helpful and efficient and always willing to answer any queries. It was lovely to be dealing with only one person which m... Toon meer
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Lees wat reviewers zeggen
The process to date with DreamLease has been very easy indeed. Skye is the Leasing Consultant and has been excellent. Skye is very communicative and comes back promptly which is refreshing. Highly... Toon meer
First time trying lease vehicle contracts . So as you can imagine a bit apprehensive as regards going down this road. Spoke to dream leasing , and after a few hours decided to go a head with the cont... Toon meer
Great customer service from Martin at DreamLease. Communication was excellent, following up my enquiry the next day. Martin was very clear on my options and got me an excellent deal. The process from... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
DreamLease Vehicle Leasing Specialists are here to turn your dreams into reality. With a combined experience of over 30 years in the leasing and motoring industry, our independent, family run business are here to assist you in finding your perfect new vehicle. We deal in all aspects of Car Leasing and Vehicle Contract Hire to suit the Individual, Business Lease customer or even the Large Fleet customer. Together with the most competitive prices in the UK and unrivalled personal customer service, you could be leasing the car you have always dreamed of, sooner than you can imagine… Our expertise range from Business Contract Hire to Personal Contract Hire and extend to Finance Lease, Outright purchase, Flexible Lease and Short Term Hire.
Contactgegevens
1st Floor, 3-4 The Courtyard Glory Park Buckinghamshire , HP10 0DG, Wooburn Green, Verenigd Koninkrijk
- 01494 424242
- enquiries@dreamlease.co.uk
- www.dreamlease.co.uk
4,9
Uitstekend
543 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Obtaining a new car
The help and patience of the representative Charne Headech made the process smooth and effective. The prompt way that correspondence was dealt with was very responsive and refreshing.
24 april 2026
Review zonder uitnodiging
Excellent experience/agent
Excellent experience (agent, Skye)very professional, communication excellent & car a very good price/package. Second car to be leased through Dreamlease. Thanks.
20 april 2026
Review zonder uitnodiging
Really good
Really good. Martin got me a really good deal and wasn't pushy in any way. I felt I was in good hands.
28 april 2026
Review zonder uitnodiging
Personal Service from the Leasing Consultant
The process to date with DreamLease has been very easy indeed. Skye is the Leasing Consultant and has been excellent. Skye is very communicative and comes back promptly which is refreshing. Highly recommended!
24 april 2026
Review zonder uitnodiging
Everything was very straight forward…
Everything was very straight forward and easy. I dealt with Charne who was very helpful and efficient and always willing to answer any queries. It was lovely to be dealing with only one person which made things very pleasurable
28 april 2026
Review zonder uitnodiging
Quick and attentive responses for what…
Quick and attentive responses for what was a great deal!
28 april 2026
Review zonder uitnodiging
Great customer service from Martin at…
Great customer service from Martin at DreamLease. Communication was excellent, following up my enquiry the next day. Martin was very clear on my options and got me an excellent deal. The process from initial enquiry to ordering the vehicle was quick and straightforward. I will definitely recommend DreameLease to family and friends.
23 april 2026
Review zonder uitnodiging
Jakub was very helpful
Jakub was very helpful and was prompt at answering any and all questions. He took all the stress and worry out of the equation and sorted it all for us. Thankyou Jakub for such a smooth transaction x
14 april 2026
Review zonder uitnodiging
Great broker service
Great broker servixd.
Martin was very helpful and explained everything clearly.
23 april 2026
Review zonder uitnodiging
Was very informative and response was…
Was very informative and response was always prompt. Very friendly and easy to talk to.
19 april 2026
Review zonder uitnodiging
Skye @ dreamlease made the process a…
Skye @ dreamlease made the process a doddle for my dad who isnt very good with technology. Thank you for a fantastic deal on the passat balck edition that turned out a main dealer could even match the lease deal. Overall a very happy customer.
21 april 2026
Review zonder uitnodiging
Excellent and stress free service from…
Excellent and stress free service from Charne
22 april 2026
Review zonder uitnodiging
Excellent communication
Excellent communication, Martin was very clear and helpful through the whole process.
3 maart 2026
Review zonder uitnodiging
Great customer service really helpful
Great customer service really helpful, annswered every question asked and was always in touch with the next steps.
21 april 2026
Review zonder uitnodiging
7 weeks and no car !
ordered a car 06/03/26, ID5 which was an in-stock deal, finance took ages, by the time finance agreed, original car not available,order for another ID5 again in stock ,so order changed and till today 21/4 /26 no car , have to chase them down. This has never happened with my previous leasing with other companies. In stock car has arrived in 4-5 at best. I am now thinking of cancelling and going elsewhere as this process has just wasted my time and I will now have to rent a car. I would not recommend going with this leasing company.
21 april 2026
Review zonder uitnodiging
Antwoord van DreamLease Vehicle Leasing Specialists
We’re very sorry to hear about your experience and understand how frustrating the delays and communication must have felt.
To clarify, the date referenced (06/03/26) reflects when your finance application was submitted, rather than when a vehicle order was placed. In this instance, the finance provider required additional information, which unfortunately delayed approval. During that time, the vehicles included in the original offer sold out. While we do aim to make customers aware of this risk prior to submission, we completely appreciate how disappointing this outcome is.
Once your finance was approved, our team worked to secure a suitable alternative and liaised with dealers in an effort to honour the original offer where possible. As this fell outside of the standard process, it did take longer than we would have liked to finalise.
As discussed, we’re pleased we were able to secure an appropriate vehicle for you. We sincerely apologise for the overall delay and inconvenience caused, and if there’s anything further we can do to support you, please don’t hesitate to reach out.
Very quick response and courteous…
Very quick response and courteous customer service
20 april 2026
Review zonder uitnodiging
Dreamlease were very helpful and…
Dreamlease were very helpful and professional
17 april 2026
Review zonder uitnodiging
Great communication from Skye
Great communication from Skye, Found another good deal for us!
17 april 2026
Review zonder uitnodiging
Car never arrived and I still don't have it
So far pretty poor show from DreamLease. I placed an order end of Feb / start of March for a vehicle that was going to be delivered by 31/03. For whatever reason this tipped into April which I wasn't fussed about, a delivery date was agreed for 14/04. Up to this point I have to say the service was really good, and communication with my sales advisor was easy. I booked the day off work to receive the vehicle and got a call in the morning to say it was on its way and would arrive around 1515. I waited around all day, only to get a call at 1545 to say they won't be delivering the car anymore as it has a warning light. No idea why they waited so late in the day. This by the way isn't a DreamLease fault, as the delivery agent is someone else. My frustrations have come since in contacting DreamLease to get this resolved and yet seemingly getting little to no updates, I am having to constantly chase to hear what's happening, 3 days later I still have no vehicle and no idea when I will receive a vehicle. There has been no effort to recover this, no loan vehicle or other compensation offered. I am totally in the dark despite my best efforts to understand what's going on and how long I'll have to wait.
14 april 2026
Review zonder uitnodiging
Antwoord van DreamLease Vehicle Leasing Specialists
Hi Alex,
Thank you for taking the time to share your experience, and I’m really sorry for the frustration caused.
We’re pleased to hear that your experience with our sales team and communication up to the point of delivery was positive, but it’s clear that the situation on the day itself fell short of the standard we aim to provide.
As you rightly mentioned, the final stages of delivery are handled by the supplying dealer and their logistics partners. While we work closely with them, elements such as vehicle preparation, final safety checks, and transportation are unfortunately outside of our direct control. In this case, the decision not to deliver due to a warning light would have been made to ensure the vehicle met the required safety and quality standards before reaching you.
That said, we completely understand your disappointment, particularly given the late notice and the inconvenience of taking time off work.
As discussed, a hire vehicle is being delivered to you this afternoon so that you are not left without transport while this is being resolved.
Please be assured that we are continuing to liaise closely with the supplying dealer to resolve the issue with your vehicle as quickly as possible and will keep you updated every step of the way.
We genuinely appreciate your patience. If there’s anything further you’d like to discuss, please don’t hesitate to contact us directly.
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