⭐⭐⭐⭐⭐ Absolutely amazing service! “Prince was so wonderful – genuinely kind, patient and extremely helpful from start to finish. He took all the time to help me choose exactly the right mattress... Toon meer
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Lees wat reviewers zeggen
We purchased a mattress last month, was delivered yesterday. From beginning to end great service received. From purchasing in Colchester store served by Keanna, who greeted us, made us a coffee showed... Toon meer
FARNBOROUGH STORE. Glen might be the kindest, friendliest man on the planet. He also happens to sell beds. When we came in to the store we had no idea what we wanted, but he took us through the option... Toon meer
Went into our local store in Blyth Northumberland and was greeted by Karen She was incredibly helpful, patient, and highly knowledgeable. She took the time to explain the differences between various... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Verenigd Koninkrijk
- www.dreams.co.uk/help
- www.dreams.co.uk
4,8
Uitstekend
114K reviews
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Excellent customer service by Kieran
Excellent customer service by Kieran
25 juli 2026
Review zonder uitnodiging
Malaki was so helpful when we went in…
Malaki was so helpful when we went in to choose a bed for our disabled daughter. Gave us great advice regarding the mattress and was great with both twins. Thanks for all the help
25 juli 2026
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First rate delivery service
First rate delivery service. Staff in the shop and the guys who delivered the mattress were very helpful and informative.
14 april 2026
FARNBOROUGH STORE
FARNBOROUGH STORE. Glen might be the kindest, friendliest man on the planet. He also happens to sell beds. When we came in to the store we had no idea what we wanted, but he took us through the options, explained everything. Never patronising, just warm and inviting and helped us to make a decision that might change our lives with better sleep. Best experience ever.
25 juli 2026
Review zonder uitnodiging
Great service from start to finish
Great service from start to finish. Helped us find a bed that suited our needs, without being pushy and gave us room to think over our decisions. Would recommend.
25 juli 2026
Review zonder uitnodiging
Came in today for a mattress after a…
Came in today for a mattress after a long time with our old mattress was amazed with the technology to understand our sleep styles and matched a bed to our needs great service from Clare in the Durham branch x
25 juli 2026
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Great Service
Excellent service at Dreams in Eastleigh. Rob really looked after us and went through everything thoroughly. Would recommend.
25 juli 2026
Review zonder uitnodiging
Very knowledgable and friendly service…
Very knowledgable and friendly service by Emma in the Hull store.
25 juli 2026
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Staff available and helpful
Staff available and helpful. Getting the purchase sorted without feeling rushed. A difficult balance achieved and good value too.
22 juli 2026
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Amir was very helpful and very…
Amir was very helpful and very knowledgeable, we would highly recommend, extremely happy with our purchase.
Thank you!
25 juli 2026
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Kam was great
Kam was great, showed us many options and helped us throughout the process of buying a new bed and mattress!
25 juli 2026
Review zonder uitnodiging
Kam @ Walsall
Kam J9 - Wednesbury was amazing! Kind & professional, 10/10
25 juli 2026
Review zonder uitnodiging
Super friendly customer service
Super friendly customer service, Darren has been very helpful and answered any questions
25 juli 2026
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Sally was really friendly professional…
Sally was really friendly professional not pushy sorted me out with a mattress thank you so much
25 juli 2026
Review zonder uitnodiging
Really great experience
The staff were so friendly and helpful. The experience was really great and we found a mattress we love for a reasonable price! The 8 year guarantee was such a great deal! Very happy.
25 juli 2026
Review zonder uitnodiging
Great Staff, service
Very helpful and accommodating staff (particularly Emma) at the Salisbury store
25 juli 2026
Review zonder uitnodiging
Great to experience extremely helpful
Great to experience extremely helpful. Talked through everything and found a delivery date to best suit.
25 juli 2026
Review zonder uitnodiging
Raghu explained the dreams bed…
Raghu explained the dreams bed profiling very well and we were so happy with the options available. He was very thorough and made our experience enjoyable thank you.
25 juli 2026
Review zonder uitnodiging
Bought a new mattress at Dreams…
Bought a new mattress at Dreams Chester. Carole was really welcoming and helpful, and explained the different options in detail.
We’re really pleased with the experience and the new mattress.
25 juli 2026
Review zonder uitnodiging
Went into store to buy a bed today…happy
Went into store to buy a bed today Jennifer was very helpful to me
25 juli 2026
Review zonder uitnodiging
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