Amanda at the Team valley gateshead store gave us the royal experience. We bought a cheap mattress moving into our latest property and it only lated a year before we started looking for a replacement.... Toon meer
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Lees wat reviewers zeggen
We had a brilliant experience at the Fareham Dreams store today. We took my elderly father-in-law to look at matresses. We were assisted by a lovely employee called Kat, she was very helpful, did a fu... Toon meer
Purchases a Tempur mattress from your Hull, St Andrews’s Quay branch. Your sales advisor Tracey was very helpful and explained the whole process clearly - Tracey upsold your product with no pressure a... Toon meer
James and Kieran in the Bournemouth store were extremely helpful! They were very knowledgeable and me and my partner learnt quite a lot whilst we were there about how to improve our sleep, especially... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Verenigd Koninkrijk
- www.dreams.co.uk/help
- www.dreams.co.uk
4,7
Uitstekend
114K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience at Dreams Portrack…
Great experience at Dreams Portrack Lane with Mark F. Thank you!
2 augustus 2026
Review zonder uitnodiging
We had a great experience at Dreams in…
We had a great experience at Dreams in Farnborough. Glen was attentive and made us feel comfortable, he gave us space to make the right decision for us but guided us through the sleepmatch results and towards our preferences.
2 augustus 2026
Review zonder uitnodiging
Salisbury Store
Salisbury Store. Served by Jay. Excellent experience as they gave us a thorough explanation about mattresses and they took their time in explaining things to us.
2 augustus 2026
Review zonder uitnodiging
We had a great experience supported by…
We had a great experience supported by Kathy, who helped us through what was quite a overwhelming thing! Great attention to detail and super happy with our purchase! Service was fantastic
2 augustus 2026
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Really great service from all staff…
Really great service from all staff (Adam Scott and Rina if I have spelt correctly) - helpful, offered everything and solved our payment issue
2 augustus 2026
Review zonder uitnodiging
Brandon at Fareham branch was very…
Brandon at Fareham branch was very kind, lovely and chatty and was really helpful. Thank you so much.
2 augustus 2026
Review zonder uitnodiging
Brandon at Fareham branch was very nice…
Brandon at Fareham branch was very nice and approachable and helped us choose our mattress of choice. Would definitely recommend. Thank you.
2 augustus 2026
Review zonder uitnodiging
Loved the Sleepmatch experience
Loved the Sleepmatch experience. It really helped us zero in on the perfect mattress.
Abdi was also really helpful. Friendly, professional, and made the whole process seamless.
2 augustus 2026
Review zonder uitnodiging
Everyone extremely helpful on the desk…
Everyone extremely helpful on the desk lovely set of ladies, plus helpful H, recommend to anyone, nice range of mattress too, Sarah was lovely
2 augustus 2026
Review zonder uitnodiging
We had a great experience with Sarah
We had a great experience with Sarah, she was extremely helpful and made everything as smooth as possible.
2 augustus 2026
Review zonder uitnodiging
Ivona was very helpful at the cowley…
Ivona was very helpful at the cowley store. Being matched to a mattress was very helpful, advice was outstanding and got a very good deal on a bed frame and mattress
2 augustus 2026
Review zonder uitnodiging
Jay an Dreams Newbury is extremely…
Jay an Dreams Newbury is extremely helpful, friendly and professional. Very impressed with the service we have received today.
2 augustus 2026
Review zonder uitnodiging
Fantastic experience
Fantastic experience, really helpfully and knowledgeable staff . Didn’t try and sell us the most expensive mattress worked to our budget. Highly recommend Salisbury branch.
2 augustus 2026
Review zonder uitnodiging
Very welcoming and very helpful with…
Very welcoming and very helpful with selecting our bed.
Would definitely refer friends and family to dreams in Salisbury
2 augustus 2026
Review zonder uitnodiging
Great service from Carl and Richard at…
Great service from Carl and Richard at the Basingstoke store. Welcome greeting, helpful and knowledgeable about the products. Friendly team who made purchasing a new bed an enjoyable, quick and easy. Would recommend a visit
2 augustus 2026
Review zonder uitnodiging
Purchase a bed
Solly made sure we had the comfort at an affordable price and the experience to find out the best needs for me amazing definatly recommend.
2 augustus 2026
Review zonder uitnodiging
Great service în Farnborough.
Great service în Farnborough.
Second time în this store and both experiences were top noch.
2 augustus 2026
Review zonder uitnodiging
Solly was very helpful at the Blackburn…
Solly was very helpful at the Blackburn store. Made sure we had the comfort and affordable price.
2 augustus 2026
Review zonder uitnodiging
Very helpful lady called Lorna talked…
Very helpful lady called Lorna talked me through the sleep match process to help me with my choice.
Then she gave me different price options and then left me to make my own decisions which was great.
Excellent customer service.
2 augustus 2026
Review zonder uitnodiging
Sophie at Dreams Poole were brilliant…
Sophie at Dreams Poole were brilliant in sorting out my bed base. Thanks guys!
2 augustus 2026
Review zonder uitnodiging
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