Dreams Reviews 

114.831
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hull store with David. Helpful staff with a lot of knowledge, listened to our preferences and made appropriate recommendations. Gave us enough space to browse and make our own decisions, and ans... Toon meer

Beoordeeld met 5 van de 5 sterren

Chris and Gary were great, no pressure sales. We were only shopping for a mattress. Chris fully explained all the ones that suited us after using the Sleep Match beds, we were able to try the differ... Toon meer

Beoordeeld met 5 van de 5 sterren

Well presented showroom with plenty of stock and variety. Staff very welcoming. Took time to help and advise. Clear pricing policy with possibility of discounts. Not too long delivery dates - 1 m... Toon meer

Beoordeeld met 5 van de 5 sterren

From the moment we walked into the store we were greeted by Ian who asked immediately if we wanted to do the “sleep test” to establish what type of firmness we require. The sleep test was great and I... Toon meer

Bedrijfsgegevens

  1. Beddenwinkel
  2. Bedwinkel
  3. Slaapkamermeubilair winkel
  4. Matrassenwinkel

Geschreven door het bedrijf

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Geschreven door het bedrijf

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

115K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

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4,7

Alle reviews

(114.831)

12.988 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Liz and Katie were brilliant!!

Liz and Katie were absolutely brilliant today in the Andover store. They answered all our questions and provided an outstanding service. Honestly cannot recommend them enough. So grateful for their service and help.

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Altrincham Dreams

We’ve just been into the altrincham branch with Charlotte. It was an amazing experience, we got a scan of our bodies to find out what mattress is best for us. Plenty of offers for drinks and we were free to try any beds and ask for any information. Lovely staff all around. 10/10

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service.

Absolutely fantastic service.
Caz was super helpful to find me an affordable mattress for my little girl.

Would definitely recommend and buy from here again. Thank you for your great service.

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Chris and Gary were great

Chris and Gary were great, no pressure sales. We were only shopping for a mattress.
Chris fully explained all the ones that suited us after using the Sleep Match beds, we were able to try the different mattresses using pillows for a true reflection of our sleeping positions. Delivery to suit, so happy with our purchase 🤩

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wednesbury store

Went to purchase a mattress today. We were served by Vicky, at the Wednesbury store, who was informative, professional and friendly throughout.

Highly recommend

Thank you,

David and Julie

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scot and possibly the manager @ Watford totally…

Scot and the manager @ Watford totally disrespectful!
Called about a bed delivery date..
Told the wrong information. Asked what could be done to try and resolve..
Basically 'don't know' - The manager is busy - felt very much not our problem. No attempt to even try to resolve. Said to contact customer service then hung up!! Called back hung up straight away!!

Keen for the money but not at all intrested in after care support!!

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hull store with David

Hull store with David.
Helpful staff with a lot of knowledge, listened to our preferences and made appropriate recommendations. Gave us enough space to browse and make our own decisions, and answered all questions.
Loads of helpful advice around pillows etc, and completed everything without fuss and with a friendly service.
Would highly recommend.

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had a great experience purchasing…

We had a great experience purchasing our new mattress. Simon was so knowledgeable and helpful with all our questions. We didn’t feel rushed or pressured and worked with us to our budget. Definitely recommend.

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous!

We went in to look at bed frames, and not to buy.. From the beginning we were looked after by Amir.. who was great from start to finish.. Excellent service!

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experience

Great Experience

We visited Dreams Coventry - Store and Clearance Centre on Thursday, 20 August, to choose mattresses for our new home. Before our visit, we knew very little about the different brands, models and options available.

Robert was extremely professional, friendly and patient. He listened carefully to our needs and helped us find the right mattresses for our family. He was also incredibly helpful and hardworking, always with a big smile.

Louis was also lovely and very helpful. They worked really well together and created such a friendly and welcoming atmosphere.

We were very happy with our experience and would definitely recommend this store to our friends and family. Thank you, Robert and Louis!

20 augustus 2026
Review zonder uitnodiging

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