Dreams Reviews 

A fantastic service, provided by Donna, at dreams irvine. Very professional and had answers too every inquiry i made before purchasing. Donna,a credit too dreams.

Russell was really helpful. The mattress matching machine was quick easy way to narrow down our choices and then we had plenty of time to compare suitable mattresses. Very good service

Hannan at Clapham was very helpful, and the sleep match thing which recommended your style was great

Moremi was so helpful and made choosing a bed easy. Thank you.

I'm really satisfied with customer services. Mohit

Really helpful and respectful. And gave great advice

Edwina at the New Cross branch was super helpful. Had a really pleasant experience. Gave us our own space and we didn’t feel like we were being pushed into making a decision. Thank you!

Excellent advice and service. Easy process and easy ordering/payment/delivery options and nothing too much trouble for the staff.

Member of staff was very helpful. Used sleepmatch bed to identify best type of bed i needed. She explained things fully, identified three suitable beds and left me to try them. I chose a bed and she completed all the necessary paperwork and arranged delivery.

Jennifer Isle of Wight was wonderful in helping us decide which bed to get. She is truly an asset to your company!!!!

Doug @ Farnborough was amazing!
We came here not knowing exactly what we wanted and he found the perfect one for us!

It was genuinely such a good experience. Doug was so helpful when it came to picking a mattress. We could tell he was genuinely passionate and understood all our needs as well as the importance of having a good mattress. Would highly recommend anyone to see him for any help in picking a mattress.

Doug @ Farnborough

Aman helped me pick out a mattress and was very helpful with the whole process.

Superb service from the second we walked in.Connor helped us out and made everything clear

The staff at Gravesend store were incredibly helpful and knowledgeable. They helped us find the right bed.

Excellent service by Karen friendly and very helpful explained everything when we were buying our bed

Anna made picking a mattress easy and also helped me pick a bed frame that made sense for me.

Great and friendly help

I ordered a bed in store. Payment could not be taken on Amex because of 'new system' so I part paid via another method. The company then struggled to take the balance of my payment through customer services. They contacted me via 2 other stores but still their system could not take a payment via ANY card, debit ir credit. I was assured the bed would arrive. Guess what. Delivery date cancelled, but I was not informed until the day of delivery.
Since id already dismantled bed they were taking away, and had a mattress arriving the following day, I was not happy.
Called customer service, no callback. Eventually got through to John in sales, who was very helpful. He also couldn't take my payment on the main 'system' and had to do a workaround. No idea what that was. He took the balance and now my bed is scheduled to arrive in a month! Meanwhile sleeping on the floor.
Today, the day after John took my remaining balance, I wake up to a message saying we're calling to take the balance of your payment. So I may yet not get my bed on the 9th Sept.

Found exactly what I needed in the Croydon store. Diane was great, she listened and fully understood my needs. No pressure selling, just a nice, calm environment and chat. I fell in love with the Ashbourne which has £400 off in the sale - woohoo!!! A 3 week delivery time isn’t ideal, but I’m prepared to wait for perfection!! Roll on August 28th ❤️❤️❤️❤️
Ps. You need to sort your system out as it was putting the same reference on all receipts, so my order number had to be written on manually!

The best thing about buying my sofa bed from this store was the outstanding customer service I received from the salesman Gabe who was both knowledgeable and friendly and took trouble to discuss the various styles of sofa bed available and to demonstrate them.
He helped me to decide on a model which met my need for occasional guest use but with enough comfort for a good nights sleep.