Dreams Reviews 

We had an excellent first time experience upon our visit at Dreams in Llandudno. We were greeted by Conor and his overall customer service was outstanding. We were very indecisive on what mattress to get as we couldn’t agree on one so he let us try the “magic bed”. He was really accommodating to all our requests and questions and he was extremely lovely to our 2 year old son who was a bit overtired by the end! We have bought a lovely bed for a new home and we can’t wait to receive it. Conor also stayed late after closing time to make sure we were all set with our purchase. Thank you so much for everything!

We visited the store today at Ocean Retail Park with my teenage daughter, as she is desperate to have a double bed. My daughter has a small bedroom but we were determined to come up with a solution as we had promised her after her recent GCSE results. Timi, was the store representative that helped us and she could not have made our lives any easier. She helped us find both a bed and mattress that offered good storage solutions and was also within budget. All three of us left the store extremely happy. The customer service was excellent!

My partner and I just purchased our first Dreams mattress in store and are very happy with the overall experience! Liibaan from the East Acton branch was wonderful to work with. He was professional, approachable, helpful and lovely overall!
Would recommend the in store experience!

Christopher in the aintree stall was very helpful and got us the bed we wanted for the price we was after! Thank you very much!!

Liz and Katie were absolutely brilliant today in the Andover store. They answered all our questions and provided an outstanding service. Honestly cannot recommend them enough. So grateful for their service and help.

We’ve just been into the altrincham branch with Charlotte. It was an amazing experience, we got a scan of our bodies to find out what mattress is best for us. Plenty of offers for drinks and we were free to try any beds and ask for any information. Lovely staff all around. 10/10

Sarah Chesterfield branch made us feel at ease she was so lovely and friendly deffo buy u a pint my lovely when we see u deffo recommend this store xxx Michelle and steve

It was amazing the staff were nice and friendly especially Stephen

Absolutely fantastic service.
Caz was super helpful to find me an affordable mattress for my little girl.

Would definitely recommend and buy from here again. Thank you for your great service.

Chris and Gary were great, no pressure sales. We were only shopping for a mattress.
Chris fully explained all the ones that suited us after using the Sleep Match beds, we were able to try the different mattresses using pillows for a true reflection of our sleeping positions. Delivery to suit, so happy with our purchase 🤩

Andrea was lovely. Wanted the best for us and worked around our budget. Highly recommend asking for her.

Dealt with by Michele who was fantastic today.

Went to purchase a mattress today. We were served by Vicky, at the Wednesbury store, who was informative, professional and friendly throughout.

Highly recommend

Thank you,

David and Julie

Michele in Chester store was brilliant and offered great advice and was a credit to the store

Scot and the manager @ Watford totally disrespectful!
Called about a bed delivery date..
Told the wrong information. Asked what could be done to try and resolve..
Basically 'don't know' - The manager is busy - felt very much not our problem. No attempt to even try to resolve. Said to contact customer service then hung up!! Called back hung up straight away!!

Keen for the money but not at all intrested in after care support!!

Would highly recommend Dreams Rugby. Dealt with Roger who was very professional and supported us every step. Great experience.

Hull store with David.
Helpful staff with a lot of knowledge, listened to our preferences and made appropriate recommendations. Gave us enough space to browse and make our own decisions, and answered all questions.
Loads of helpful advice around pillows etc, and completed everything without fuss and with a friendly service.
Would highly recommend.

Popped in looking for sofa bed very helpful and polite

We had a great experience purchasing our new mattress. Simon was so knowledgeable and helpful with all our questions. We didn’t feel rushed or pressured and worked with us to our budget. Definitely recommend.

It was a great service and Andrea knew what she was talking about.