A heartfelt thank you to everyone, and especially Agnieszka, for looking after us so wonderfully for nearly 15 years. ❤️ We’ve always felt valued and cared for, and we’re so grateful for the tr... Toon meer
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Lees wat reviewers zeggen
The service I received from Drift bridge Audi was brilliant from the initial enquiry to collection. I bought my car at a distance so had to rely on the sales staff for an accurate description of the v... Toon meer
Overall a positive experience and I would recommend them. However, a few points: 1. Car not prepared to standard expected. Only after reaching home noticed a large stain on right side bumper and a... Toon meer
Great service and experience with Agi, who was extremely friendly, helpful and accommodating. We couldn’t be happier buying from her and with our new car. Sen & Sal
Bedrijfsgegevens
Geschreven door het bedrijf
Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.
Contactgegevens
Reigate Road, KT17 3LA, Epsom, Surrey, Verenigd Koninkrijk
- 01737 300985
4,7
Uitstekend
185 reviews
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Antwoord van Drift Bridge Group - Audi Approved Epsom
Hi David, thank you so much for your kind words! We’re delighted to hear that Lim provided you with great service and helpful advice. We’ll be sure to share your feedback with him and the team. We really appreciate your support and look forward to welcoming you again in the future.
Adam at VW garage was really helpful…
Adam at VW garage was really helpful and ran through everything I needed to know. Made the process very smooth and left feeling very satisfied with the service.
1 september 2025
Antwoord van Drift Bridge Group - Audi Approved Epsom
Thanks so much for the kind words, Lucas! I’m glad Adam could make the process smooth and clear for you. It’s great to hear you left feeling satisfied with the service - we really appreciate your feedback!
Antwoord van Drift Bridge Group - Audi Approved Epsom
Thank you, Helen, for the 5 stars. We’re really pleased to hear you had a positive experience with our team and found everyone helpful and professional. We look forward to seeing you again in the future.
Agi was great explaining and general…
Agi was great explaining and general conversation was very well done.
Part exchanged old car that all went very well.
27 augustus 2025
Antwoord van Drift Bridge Group - Audi Approved Epsom
Hi Colin, thanks so much for the 5 stars. We’re really pleased to hear Agi made everything clear and easy to follow, and that the part exchange went smoothly. Enjoy your new car and we hope to see you again in the future.
Great service from Millie and with a…
Great service from Millie and with a good part exchange deal, easy to deal with and car was delivered 3 days later. Would highly recommend, can’t fault my experience
31 augustus 2025
Antwoord van Drift Bridge Group - Audi Approved Epsom
Hi Joshua, thank you so much for your kind words! We’re thrilled to hear Millie made the experience smooth for you and that everything from part exchange to delivery went so well. Enjoy your new car, and we really appreciate you recommending us!
Great experience overall
Overall dealing of sales representative Agi, she made us super comfortable in making the decision to go ahead with the Q4 etron and was very pleased with the purchase and over all experience..
23 augustus 2025
Antwoord van Drift Bridge Group - Audi Approved Epsom
Hi Kevin, thank you for the 5 stars. We’re really pleased to hear Agi made you feel comfortable throughout the process and that you’re happy with your new Q4 e-tron. Enjoy the car, and we look forward to seeing you again in the future.
From my Intial telephone enquiry I was…
From my Intial telephone enquiry I was directed to the Sales Team. The sales executive explained the different options I had with regards to the car I was interested in buying. I was given a rough price guide for my car which was bettered once I had submitted photos and service history. At this point I left a deposit to secure the car on first refusal basis, subject to viewing.
When I went to view the car which was unannounced I was dealt with straight away by the sales executive who took my original telephone enquiry and I was taken to the car for an initial inspection.
On the day of the handover the same sales executive dealt with all of the paperwork which I completed on their secure portal, which was pretty seamless. The sales executive also ran through the controls and different features before driving the car away.
More than happy with the service and the car.
21 augustus 2025
Antwoord van Drift Bridge Group - Audi Approved Epsom
Hi Malc, thank you for taking the time to share such a detailed review. We’re really pleased to hear that everything went smoothly from your first enquiry through to the handover, and that you’re happy with both the service and your new car. We’ll be sure to pass your comments on to the sales executive who looked after you. Enjoy the drive and we hope to see you again in the future.
Absolutely amazing service from start…
Absolutely amazing service from start to finish.
29 augustus 2025
Antwoord van Drift Bridge Group - Audi Approved Epsom
Hi Gerry, thank you for the fantastic review. We're so pleased to hear you had an amazing experience from start to finish, and we really appreciate you taking the time to share it. We look forward to welcoming you again in the future.
Efficient and pleasant transaction from…
Efficient and pleasant transaction from start to finish. Did what they promised when they promised. Always a pleasure to deal with a happy person. Well done Jodie.
28 augustus 2025
Review zonder uitnodiging
Antwoord van Drift Bridge Group - Audi Approved Epsom
Thank you for the 5 stars and for sharing your experience with us. We're so pleased to hear everything went smoothly and that Jodie made the process such a positive one. We'll be sure to pass on your kind words to her. We really appreciate your recommendation and look forward to welcoming you back again.
Great customer service from start to…
Great customer service from start to finish, Connor was brilliant to deal with
25 augustus 2025
Antwoord van Drift Bridge Group - Audi Approved Epsom
Hi Jo,
Thanks for taking the time to leave us a review. It’s great to hear everything went so well throughout your visit and that the team made the whole process straightforward. We hope you enjoy the drive and look forward to seeing you again
Knowledge young man
I dealt with Harry over several days and he was a very pleasant young man and handled my changeover in a very professional way. I was his first customer and he came across very knowledgeable.
25 augustus 2025
Antwoord van Drift Bridge Group - Audi Approved Epsom
Hi Alfred,
Thank you for taking the time to leave us such a positive review. We're really pleased to hear that your experience with us was smooth and handled professionally. It’s great to know you felt well looked after during your changeover, and we appreciate your kind words. We hope you enjoy your new car and look forward to welcoming you again in the future.
Antwoord van Drift Bridge Group - Audi Approved Epsom
Thank you so much for the 5 stars, Glenn! We’re delighted to hear that Agi made such a great impression. We’ll be sure to share your kind words with her.
Overall had a shocking experience
Overall had a shocking experience, poor customer service. ended up handing back the Q5 (grey2018) after 3 weeks, took the car in as could hear a strange noise, states they couldn’t find a fault then stated it was the differential they would need to get it replaced under the warranty. Upon looking closer at the car we noticed some parts had been replaced on the front end, different dates and codes on the parts looks like they were purchased from a salvage car place, noticed that the car was out of line in certain places, myself and my mechanic believe this car had been involved in a unrecorded accident. Full refund received, I will not be having any further dealings with this company! Awful/dodgy
21 juli 2025
Review zonder uitnodiging
Antwoord van Drift Bridge Group - Audi Approved Epsom
Dear Miss Carter,
We’re very sorry to hear about your experience. It’s clear we fell short of the high standards we set for ourselves, both in customer service and in ensuring our vehicles meet expectations. We appreciate you bringing these concerns to our attention, and we’ll be reviewing this matter internally. While we’re glad the full refund was promptly resolved by Brook, we regret that your trust in us has been affected.
Thank you for your feedback, it helps us to improve.
Antwoord van Drift Bridge Group - Audi Approved Epsom
Thank you, Mariusz! We’re so pleased to hear you had a great experience from start to finish with Jason. We’ll be sure to share your kind words with him – enjoy your new Audi!
Lim Wong sales adviser excellent
Purchased a car here and dealt with Lim Wong, he was excellent throughout whole process with no pressure at all and extremely helpful even whilst I was on holiday!
Couldn’t recommend him and Epsom high enough, puts other dealerships of same brand nearby to shame with service you get from moment walk in.
18 augustus 2025
Review zonder uitnodiging
Antwoord van Drift Bridge Group - Audi Approved Epsom
Hi Tom, thank you so much for the 5 stars and for sharing your experience. We’re really pleased to hear how well Lim looked after you and that everything went smoothly, even while you were away. We’ll be sure to pass on your kind words to him. Enjoy your new car, and we look forward to welcoming you back to Audi Approved Epsom in the future.
Lovely customer service
The staff are absolutely great, I would say the best sales and garage i have been to,when purchasing a car.
17 augustus 2025
Antwoord van Drift Bridge Group - Audi Approved Epsom
Hi Samantha, thank you so much for your kind words. We’re really pleased to hear you had such a positive experience with our team and that we could make your car purchase an enjoyable one. We look forward to welcoming you back in the future.
Easy transaction
Easy transaction, no pushy sales reps, very straightforward process. Would highly recommend.
16 augustus 2025
Antwoord van Drift Bridge Group - Audi Approved Epsom
Thanks so much for the 5 stars, Mike. We're really pleased to hear you found the process straightforward and hassle-free. If you need anything at all, our team will be happy to help.
A great experience
Smooth, easy transaction- helpful staff at the dealership. Genuine, honest salesperson - Conrad - thank you for a faultless experience.
16 augustus 2025
Antwoord van Drift Bridge Group - Audi Approved Epsom
Hi Laura, thank you so much for your kind words. We’re really pleased to hear that you had such a smooth and straightforward experience with us. Conrad will be delighted with your feedback, and we’ll be sure to pass it on to him. Enjoy your new Audi, and we look forward to seeing you again in the future.
Terrible experience.
Terrible experience.
I was blatantly lied to about my oil service.
Price was more than anywhere else in the country.
Then I was told it was agreed before they began the work and they had documentation to prove this. Which was a lie.
20 augustus 2024
Review zonder uitnodiging
Antwoord van Drift Bridge Group - Audi Approved Epsom
Hi Richard,
We’re really sorry to read your comments and that you feel let down by your recent visit. That’s not the experience we want for any of our customers. We’d like to understand more about what happened so we can look into this properly and put things right. Please could you get in touch with us directly at Audi Approved Epsom and ask for the management team (01737 365365).
Thank you,
Audi Approved Epsom
Fast easy and quality cars
9 augustus 2025
Antwoord van Drift Bridge Group - Audi Approved Epsom
Thank you for the great feedback! We're glad to hear you found the process quick and easy, and that you’re happy with the quality of our cars. Enjoy your new vehicle!
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