Really quick service which was very much appreciated at 8:30 in the morning. Forgot to check in online as well which might have helped even more but Imad got us through within a couple of minutes. Obv... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieAirparks, 3 International Gate, Aberdeen Airport, AB21 0BE ABERDEEN, SCOTLAND, GB
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Lees wat reviewers zeggen
Had a great experience with this car company. I recently rented a VW to travel around London. The car was clean, comfortable, and in great condition. The whole experience was smooth and hassle-free. H... Toon meer
Bedrijf heeft geantwoord
Awful. What a rip off. Used a third party booking company who booked me in at 10am even though my flight to Aberdeen got in at 1pm. When I arrived at the Drivalia office, the assistant claimed I was l... Toon meer
Bedrijf heeft geantwoord
"I had a fantastic experience with aberdeen drivalia .The booking process was straightforward, and the pickup at the airport was incredibly fast. The car was spotless, smelled fresh, and drove like a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Drivalia UK - ABERDEEN AIRPORT
Geschreven door het bedrijf
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contactgegevens
Airparks, 3 International Gate, Aberdeen Airport, AB21 0BE, ABERDEEN, SCOTLAND, Verenigd Koninkrijk
- 01224 608690
4,0
Goed
305 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Got to keep the car an extra hour
Got to keep the car an extra hour
15 april 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
After over 8 years of good service we will never use them again
We picked up the car in Aberdeen and refused all the additional insurances as we have an insurance for the excess. The gentleman was very helpful - we thought - but when we left the office I realised that we had been charged almost £140 extra for the hire. I queried this right away (apparently to the wrong department) but received no response.
On returning the car I complained again and was told the charge was for "comfort insurance!!". Never heard of it and never requested it!!
I have complained to the Aberdeen office again and was told that the Manager would phone us. Still waiting 2 weeks later.
Customer service said that legally we have no comeback and it's our word against the employees. In other words we must be lying!!!
Terrible way to treat regular customers.
We have been renting from drivalia (formerly Easirent) for over 8 years and have always been happy with them.
On this occasion we were "tricked" into signing for the additional charges.
We have stopped the payment but it's still under investigation. I sent an email to one of the directors of the company but they have not replied either.
26 maart 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
What lovely service
What lovely service. Ben is a charming man and very good with people. The customer before is was elderly and was finding it hard to understand the concept of the card deposit. Ben was very patient and explained in many different ways. Ben was also fast and we had a nice chat.
8 april 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Cheap Carhire bad experience
Car was good, better car than we booked. Service friendly and acceptable but T&C and damage reports are all created to make up for the cheaper car rental charge. Even though we paid for £0 excess insurance policy, we, and all other customers there at the same time, were told this did NOT cover all damage. If you pay Drivalia an extra €79 you can…
On return of the car extra chips in the windscreen, not created by us during our short 1 day trip were miraculously found and charged at £60 each + £75 admin fees. We could not prove they were already there because the fuzzy pictures in the report doesn’t show something so small. so we could only accept the charges under these circumstances. Ripoff, will never use them again, or recommend them.
Update 9/4: standard response to all bad reviews on trustpilot and google maps. We should have walked out and demanded our money back, like 2 other customers did for the exact same reason while we were in there.
7 april 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Flor es una excelente profesional
Flor es una excelente profesional. Impecable atención al cliente, un alto grado de amabilidad y conocimiento del sector. Siempre dispuesta a solucionar cualquier incidencia permitiendo sentir al cliente totalmente confortable durante todo el proceso.
Repetiría siempre con Drivalia de tener personal como ella.
4 april 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I got an excellent experience i was…great experience thank you Abdullah and Alisha
I got an excellent experience i was struggling a lot when i landed in uk and was expecting a car as i wanted to travel for more then 200miles then i came to know about drivalia and i met abdullah and alisha and they helped me a lot with the best and cheapest option for the car and they gave me the best and affordable car
31 maart 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
What a scam
What a scam. I return the car and the person checking the car walks straight up to the windshield and points out a tiny imperfection in the window where a stone had hit. Charged me more than £450 for the damage. A stone hitting the windshield and causing even the tiniest damage will not go unnoticed and am certain this didn't happen with me. Avoid this place!!! I'll certainly never come back. Look at other reviews of this place!!
31 maart 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Quick and simple
Wayne at Edinburgh was helpful and made the hiring experience very smooth and quick.
31 maart 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Aberdeen Staff is always great help…
Aberdeen Staff is always great help .Great customer service and I been very long time customer would definitely recommend Drivalia Aberdeen .
30 maart 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great experience
Great experience
Top notch service!!!
Neat and clean car
15 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I was in Scotland for a vacation with…
I was in Scotland for a vacation with my family and it was a holiday season so I was looking for a car rental to hire a vehicle and almost all the rental team I have contact for vehicle but none had any vehicle available then I cane across with this company when I checked there details and reviews I have seen few negative reviews but I had no other options so I approached the Aberdeen office for a vehicle. The reason I am writing this is because I didn't had any issues with this company especially the Aberdeen branch as I saw in the review the car was so clean and was in a good condition it didn't had any issues me and my family travelled more than 1000miles and the car didn't gave any issues to our vacation and the staff at Aberdeen office was so friendly and made up rental process so smooth and easy Mo was so helpful and also told us about some good place as well
While returning the car back I have told about the negative reviews which I saw on Google and I was actually scared to get a vehicle from you guys but it all changed because we had our best vacation in Scotland
I will definitely recommend to my friends and family about this company
And I really appreciate Mr MO and his team at Aberdeen branch
I hope will meet you guys soon for my next car rental that time I should get some discount as well 😅
19 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
This car rental was recommended by one…
This car rental was recommended by one of my friend who had previously hired car from here in aberdeen airport i think there services has gone to the next level 🔥
Whoever planing to hire car this is the place to go and Mr Mo he is the man behind the world class service you everyone expect while getting a rental
25 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The car rental was easy and smooth
The car rental was easy and smooth
The staff was so friendly Mr Mo such a humble guy
16 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Experience was very good even services…
Experience was very good even services they providing are next level
15 februari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Best service
5 maart 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
This is place to get a rent car if…
This is place to get a rent car if anyone planning for scottish highland trip
And meet the guy there Mr Mo
28 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - ABERDEEN AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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