Drivalia UK - ABERDEEN AIRPORT Reviews 

306
TrustScore 4 uit 5

4,0

Airparks, 3 International Gate, Aberdeen Airport, AB21 0BE ABERDEEN, SCOTLAND, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really quick service which was very much appreciated at 8:30 in the morning. Forgot to check in online as well which might have helped even more but Imad got us through within a couple of minutes. Obv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a great experience with this car company. I recently rented a VW to travel around London. The car was clean, comfortable, and in great condition. The whole experience was smooth and hassle-free. H... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Awful. What a rip off. Used a third party booking company who booked me in at 10am even though my flight to Aberdeen got in at 1pm. When I arrived at the Drivalia office, the assistant claimed I was l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

"I had a fantastic experience with aberdeen drivalia .The booking process was straightforward, and the pickup at the airport was incredibly fast. The car was spotless, smelled fresh, and drove like a... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autoverhuur

Over Drivalia UK - ABERDEEN AIRPORT

Geschreven door het bedrijf

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Contactgegevens

  • Airparks, 3 International Gate, Aberdeen Airport, AB21 0BE, ABERDEEN, SCOTLAND, Verenigd Koninkrijk

  • 01224 608690

4,0

Goed

TrustScore 4 uit 5

306 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,0

Alle reviews

(306)

4.911 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

He tried to scam us!!!

16 juli 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Beoordeeld met 4 van de 5 sterren

Good front of office experience.

Aleena is very proficient at her job. Her friendly nature made us feel comfortable and relaxed. We had a good front of office experience with both her and Khandra.

3 juli 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Very good expérience

Very good expérience. Thank you.

25 juni 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

It was really nice and smooth…

It was really nice and smooth experience and the ride was pretty clean and efficient. Absolutely loved drivalia.

7 juni 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Quick and friendly value added over the…

Quick and friendly value added over the top service. Affordable quality rentals. Will be my go to going forward!

9 juni 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

It was great experience.

5 april 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

We had a great experience with them

7 juni 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Drivalia UK Aberdeen Branch

Went with a friend to Aberdeen, we were looking for a rental car to hire, Drivalia UK Aberdeen branch came across in recommendations. Upon on arrival the branch manager Mr Usman greeted as with a great warmth. He offered us the best deal and car, which was much needed. As we price matched with the rest car rentals and Drivilia Aberdeen branch was most affordable. We were quite happy with the customer services and thanks to the branch manager for giving us the deal, which was a actual bargain. Definitely will recommend you guys.

30 mei 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Staff is brilliant

Staff is brilliant, cars are clean and affordable,I am happy with their customer support.

10 januari 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great and good service

Great and good service

1 juni 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

We used Drivilia Aberdeen Airport again…

We used Drivilia Aberdeen Airport again for 10 days in April this year. Was our 3rd time in 3 years using this location and we have always had a very efficient, friendly, no hassle experience. Can certainly recommend them. We will be using them again very soon on another family visit to Bonnie Scotland !

18 april 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 1 van de 5 sterren

Stay away from Drivilia.

When we got the branch in Aberdeen the car was not present and there was no replacement. We ended up waiting 2 hours for the car. No compensation was offered. I had ask quite frankly if not a compensation was in order. The branch employee offered a full tank of gas as compensation. However when we finally got the car it had an empty tank, so no compensation at all. When I complained I was offered a 30% discount on my next rental at Drivilia. All good I thought. But when I asked the main branch of Drivilia to confirm the discount they declined to confirm it. So now I am left with an empty promise from a random emplyee at Aberdeen Airport.
And if this terrible story does not end here. I have just recieved a payment request for 60£ because I took the car to Islay. Deep in the rental terms under "Border Crossing" there was line that said border crossings are likened to taking a ferry to an island with the car! Bullshit, I say. Classic con act. I will never rent a car with Drivilia again.

14 mei 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, great staff at Aberdeen airport

9 mei 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Good car

Good car more reliable and good service team

1 mei 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Mo In Aberdeen airport was good

Mo In Aberdeen airport was good, No deleyed experience overall is good no issues.

24 april 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

This the best rental service i had in…

This the best rental service i had in scotland and the manager Mr. Mohammed provided the top notch service. And the drivalia Aberdeen branch is a must recommended

13 april 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

The rental was so smooth while hiring…

The rental was so smooth while hiring the car from the Aberdeen branch, And Mo was helpful and made our trip so great with a free upgrade.

8 april 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

ABs good service

ABs good service

19 april 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 1 van de 5 sterren

AVOID

Got conned on the insurance, and then they tried to charge us a fee for driving on the isle of Mull even though we mentioned it at the desk and they didn't tell us about the fee. Avoid.

20 maart 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Beoordeeld met 1 van de 5 sterren

Terrible Avoid

Booked a van on Thursday 20th March for Saturday 22nd. Received a phone call late Friday afternoon stating the van was no longer available as the person who had it on hire was extending their hire. Still waiting 2 weeks later for our refund even after 2 phone calls

21 maart 2025
Review zonder uitnodiging
Logo Drivalia UK - ABERDEEN AIRPORT

Antwoord van Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

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