Absolutely appalling customer service. I was upsold an upgraded car, which I paid for - only to find out during one of the hottest heatwave weekends of the year, the A/C was broken. I contacted immedi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fantastic service from start to finish. Pickup was easy and swift, everything clearly explained and handled efficiently. Koby always greets with a smile and a genuinely friendly welcome, and the team... Toon meer
Bedrijf heeft geantwoord
Great experience (again) at Drivalia Fulham Broadway. Staff couldn't have been friendlier or more helpful and the car was exactly what we needed, ran perfectly and an easy, quick drop off too.
Bedrijf heeft geantwoord
I hired my vehicle for a month from Drivilia at Fulham Broadway and from the moment I picked it up until I dropped it off the experience was amazing. I had a Renault Clio hybrid vehicle- almost brand... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Drivalia UK - FULHAM
Geschreven door het bedrijf
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contactgegevens
Fulham Broadway, Shopping Centre, SW6 1BY, London, England, Verenigd Koninkrijk
- 020 3345 9560
4,2
Goed
31 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Drivalia Fulham… EXCELLENT!
Couldn’t recommend Drivalia Fulham enough! Always excellent service! Reliable and excellent customer service from booking to handing over the keys… big thanks to George and Kobi
15 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Really great service
Really great service. Kobby helped me, he’s great and made the whole process easy.
16 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fantastic service from start to finish
Fantastic service from start to finish. Pickup was easy and swift, everything clearly explained and handled efficiently. Koby always greets with a smile and a genuinely friendly welcome, and the team helps with everything they can to make the whole rental process as seamless and stress‑free as possible. Highly recommend Drivalia Fulham, with special thanks to Koby!
6 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I have been using Drivalia for over a…
I have been using Drivalia for over a year now, specifically the Fulham Broadway branch for close to a year now. I have dealt with Koby at every instance and he is an absolute superstar, he makes the difference.
10 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Koby experience 10/10
Koby experience 10/10, easy and quick. Would definitely use again
8 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent, fast service
The service was very quick and efficient - Koby the guy who I dealt with was very helpful
9 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Koby was great
Koby was great, service and car was all trouble free. 👍
6 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service at Fulham branch
Great service at Fulham branch. Cobby. was lovely 👍.
2 januari 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Wonderful service…
I hired my vehicle for a month from Drivilia at Fulham Broadway and from the moment I picked it up until I dropped it off the experience was amazing. I had a Renault Clio hybrid vehicle- almost brand new. I did have a few glitches with the computer - rear view camera not turning off when in drive & wing mirrors nor opening out after I stopped one time - but these were minor issues and easily sorted out. Many many thanks to the wonderful staff (particularly George & Nathan), who made my dealings with Drivilia so enjoyable. Nathan even drove me and my luggage home after I dropped the car off. I couldn't be happier with the service. Will definitely use them again. Thank you so much guys. Happy New Year!
1 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Me gustaría que sepan los usuarios de Alquiler de coches
Me gustaría que sepan los usuarios de alquiler de coches que Drivalia me ha cobrado 155 libras por que consideran que tienen que limpiar el interior de un coche que he alquilado recientemente. Sinceramente, me parece un robo. Además, como cogen tu tarjeta en depósito, luego te hacen el cargo y ve luego a reclamar.
17 oktober 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - FULHAM
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
AVOID!!
Customer service is terrible. We arrived at the pick up location and the vehicle we requested was not there. Meaning we couldn’t use the vehicle as intended. There was no communication about the change in vehicle prior us to collecting it
27 juni 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - FULHAM
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
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