Drivalia UK - GLASGOW AIRPORT Reviews 

459
TrustScore 3.5 uit 5

3,6

35 McFarlane Street, Paisley, PA3 1SA GLASGOW, SCOTLAND, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Quick on everything, answering the phone, picking up, releasing the car, paperwork and drop off. All round great experience, Daniel was so efficient and friendly.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I called ahead to let them know I’d be late!! The employee said that wasn’t a problem. When I arrived, they first tried to talk me into buying insurance, and at the very last minute, a rude employee t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Had a reservation for a specific vehicle, all booked via an online sales consultant. Contacted the branch 2 days before collection to be told they cannot get the vehicle and do not have an alternative... Toon meer

Beoordeeld met 5 van de 5 sterren

Daniel at Glasgow Airport went above and beyond to help me! At what was a very stressful time for me he was understanding and kind.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autoverhuur

Over Drivalia UK - GLASGOW AIRPORT

Geschreven door het bedrijf

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Contactgegevens

  • 35 McFarlane Street, Paisley, PA3 1SA, GLASGOW, SCOTLAND, Verenigd Koninkrijk

  • 0141 611 7100

3,6

Gemiddeld

TrustScore 3.5 uit 5

459 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,6

Alle reviews

(459)

4.921 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Appreciated the professionalism and…

Appreciated the professionalism and friendly interaction between individuals at the front desk and the drivers of the shuttle bus particularly “Robbie”. We hope he can make it to Scotland’s debut in the World Cup this summer.

28 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

The pick up driver from the airport was…

The pick up driver from the airport was lovely. Robbie?

28 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Robbie was a great guy!

Robbie was a great ambassador for the company, extremely pleasant and easy to get on with. Made the experience more enjoyable.

27 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Robby was a excellent driver

Robby was a excellent driver , very friendly !
We have a nice chat and he is a example friendly driver !! See you next time !!
Greetings From Rotterdam and have a nice trip to Amsterdam !!

26 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 1 van de 5 sterren

Pessima esperienza

Pessima esperienza. Noleggio una auto tramite il sito Discover Car Hire una auto. Contatto n. 3447992.
Mi reco al punto di consegna di Glasgow airport. Chiedo l'auto. Loro mi chiedono i documenti. Mi registrano e mi propongono di integrare la copertura assicurativa con delle loro polizze aggiuntive. Io non accetto e a quel punto esce dalla stampante un modulo :Customer Decline Document. Si inventano che da un non meglio definito controllo amministrativo risulta esserci stata una situazione che gli impedisce di noleggiarmi l'auto
Praticamente visto che non ho comprato le polizze aggiuntive loro non mi noleggiano l'auto. Questa pratica in Italia ha un nome ben preciso.....

24 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Excellent check in

Excellent check in. Honest. Friendly

20 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great customer service

Quick easy check in Easy drop off. Car good. Staff very pleasant and helpful. Robbie, the driver, even moved the bus out of the puddles!

18 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Top team.

Top team.. Fast efficient and courteous.

18 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great service

The collection process with Graham at Glasgow Airport was very efficient, straightforward and seamless. Everything was fully explained and I received a better car than I had booked.
Overall I feel very happy that I chose this company and wouldn't hesitate to book again.

16 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 1 van de 5 sterren

Absolutely disgusting service and…

Absolutely disgusting service and scammer behaviour. Got there was told they only take credit card, what company doesnt accept debit card? Then told my friend couldn't pay on her credit card for me, it had to be in my name, wouldnt accept any other payment, then refused to refund £90 deposit, seems this is a loophole they count on to scam people, as well as the man at counter being extremely rude and vile. Enterprise is just next door, go there instead.

12 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Easy to check in and very quick…

Easy to check in and very quick service. Dan was extremely helpful and friendly. Definitely recommend to anyone looking to hire a car!

5 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Smooth pick up

Smooth pick up. Insurance options clearly set out and explained but with no pressure. Thanks to Graham, @Glasgow Airport

8 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Harry was awesome

3 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Glasgow airport- Gary was fantastic

Glasgow airport- Gary was fantastic. Very helpful. Can do attitude and any issues he was able to offer alternatives and support. Great guys. Would come back solely for the service Gary provided.

Jess & Rich

1 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Very good service by Daniel

30 november 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Daniel is a great guy

Daniel is a great guy! Go Rangers!

30 november 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great service from Daniel

29 november 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 1 van de 5 sterren

Just dreadful

Rude unhelpful staff who threatened “I’m not going to give you the car then” when I queried the charges, we got different car to what was booked, had to pay unexpected charges on pick up, including a massive £1500 deposit which took a long time to be returned, no signage on drop off and I was instructed to move the car from one side of a line to the other before they would process return. Overall the least pleasant car hire company I have ever had the misfortune of dealing with. Avoid, even if it means paying a few pounds more, you will regret using these cowboys.

31 oktober 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Beoordeeld met 1 van de 5 sterren

I cannot recommend them sadly

I cannot recommend them sadly. I cannot really undersatnd why a car hire firm requires so much personal, sensitive information to hire. You'll need a passport, driving license, a credit card (only in the drivers name) and then a bill dated very close to the time of hiring and then the dvla drivers code. If you'd like to provide all of that and also be in Paisley.....rather than hire at Glasgow airport I'd hire from these people. Conversely other car hire firms require a drivers license and the DVLA code and that's it. The credit card can be in another person's name, great if you use one card for both of you and only one of you is the driver. This is much more convenient and the staff are pleasant and helpful. Well worth paying for. It's a hard swerve from me.

27 november 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Beoordeeld met 1 van de 5 sterren

Terrible attitude and service from this…

Terrible attitude and service from this company. Tried to charge triple the price when I arrived to pick the car up and refused to give me a car at the agreed cost. Would strongly recommend staying away from them. The bad apple of the bunch. They are nowhere near the airport either. Ended up using Europcar at the airport who were very helpful and honest.

25 november 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

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