Quick on everything, answering the phone, picking up, releasing the car, paperwork and drop off. All round great experience, Daniel was so efficient and friendly.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I called ahead to let them know I’d be late!! The employee said that wasn’t a problem. When I arrived, they first tried to talk me into buying insurance, and at the very last minute, a rude employee t... Toon meer
Bedrijf heeft geantwoord
Had a reservation for a specific vehicle, all booked via an online sales consultant. Contacted the branch 2 days before collection to be told they cannot get the vehicle and do not have an alternative... Toon meer
Easy pickup, very relaxed checkout, clear instructions and no hassle. Had a bus to pick up and take back to the airport that ran like clockwork. Would use again in Glasgow!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Drivalia UK - GLASGOW AIRPORT
Geschreven door het bedrijf
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contactgegevens
35 McFarlane Street, Paisley, PA3 1SA, GLASGOW, SCOTLAND, Verenigd Koninkrijk
- 0141 611 7100
3,6
Gemiddeld
462 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Avoid Drivalia at all costs – predatory policies and hidden charges
My experience with Drivalia was nothing short of appalling. They lure you in with what looks like a reasonable booking, but once you arrive you’re hit with a wall of outrageous fees and “policies” designed to extract every last penny.
Firstly, they demand a £1500 hold on your credit card. If you don’t happen to have a credit card (or don’t want such a huge sum blocked), you’re forced into paying their extortionate “insurance” of £32–£41 per day. I explained that I already had my own comprehensive car hire insurance, but was told flatly that Drivalia does not accept outside insurance and that they would not honour my booking unless I paid their rates.
Then came the worst part: they demanded an extra £60 just to take the car off mainland UK. When I refused to pay this absurd charge, they refused to take me back to the airport and charged me anyway. That kind of behaviour is beyond unprofessional — it’s outright extortion.
The whole setup feels like a deliberate scam: the company relies on small print and unfair policies to trap customers into paying far more than expected. I’ve hired cars all over the UK and abroad and have never encountered such a brazen money grab.
Save yourself the stress and expense – book with a reputable company instead.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
The Glasgow Airport Branch( McFarlane…
The Glasgow Airport Branch( McFarlane St) were very efficient and helpful today. Particular mention for Daniel who went out of his way to assist us. Would definitely use them again in the future.
6 september 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The pick up was more than an hour…
The pick up was more than an hour delayed, because the office ran out of cars (although I had reserved it in advance). I filled in the pre check-in online, but it apparently didn't do anything, because the staff still needed to scan my passport and driver's licence. The only plus was that the staff was very friendly.
5 september 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Excellent service
Daniel at Glasgow airport is one of the most helpful people I have ever met. Excellent service.
29 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
It was further from the airport than I…
It was further from the airport than I thought. We did get great service from Daniel though. Car was clean but inside windshield was not.
24 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Gary was very polite and efficient
Gary was very polite and efficient
28 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Daniel at Glasgow Airport was…
Daniel at Glasgow Airport was outstanding. Very knowledgeable, took me through the basics of the car before leaving .
Again on my return, it was Daniel that greeted me.
I had a really positive experience and eiukd def recommend this company and by far the cheapest.
Was exceptionally happy with overall experience.
10 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
They know how to take your moneys
Worst experience ever. Giving 1 star because I cannot give zero. We asked for a car and when we arrived they gave us an older and smaller car saying that they will refund the difference at the end. They charged us the full deposit (1500£) for a small damage that a camper van made reversing into us. They don’t chase other insurances for damages made by third parts. That’s why I am asking to myself what’s their job then? What’s the standard coverage made for if you have to give the entire deposit even if you don’t have any fault? BE CAREFUL WHEN YOU RENT CARS WITH THEM BECAUSE THEY REALLY KNOW HOW TO MAKE YOU SPEND LOADS OF MONEY.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
I had a good experience with the…
I had a good experience with the company. Daniel was attentive and good to answer our questions .
1 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Harry delivered a quick and efficient…
Harry delivered a quick and efficient service
14 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Daniel at Drivalia Glasgow Airport was…
Daniel at Drivalia Glasgow Airport was fantastic!!! He was so helpful and kind and he helped us get a car that suited our needs perfectly at an affordable price. I absolutely recommend Drivalia for anyone needing a car in Glasgow. They are much more helpful and provide much better customer service than any of their competitors!!! Thank you so much Daniel you are a hero and have made our Scottish holiday!
10 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service !
Shuttle driver collected me within 5 mins of calling the number. Less than 5 mins drive to collect car. Gary on the desk was great explained everything really well, super friendly and professional and the speedy check in worked great too where I was able to upload all my documents quickly.
9 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
Harry was excellent consultant , I’d recommend the Paisley drivalia
9 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Gary is the number one!
9 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
Great service, really easy to both collect and return the car
8 augustus 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
All well, cheers Daniel
All well. Very helpful staff - Daniel, cheers
25 juli 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Asked to pay £2500 excess which can…
Asked to pay £2500 excess which can take upto 28 days to refund or £160 or £200 pound excess waiver which was non refundable…
How many people have £2500 in their bank account these days..
Of course you’re at their offsite centre with a take it or leave it option.
I left the £2500 deposit as I drive slow and safe, but none of this was in the pre booking, it looks opportunistic…
An American lady flipped her lid in front of me when asked for the same…
You can make your own mind up, as the excess waiver option cost more than the car hire…
31 juli 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Rented a car from Drivalia at Glasgow…
Rented a car from Drivalia at Glasgow airport. The pick up service was very efficient and smooth. I had a tight return schedule to catch a flight at0850 with the office opening at 0800.
The staff member turned up early checked the car in and then drove me to the airport, all before 0800. Such friendly, efficient service is so rare from car rental companies. Thank you so much and I have no hesitation in recommending Drivalia.
28 juli 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Daniel was excellent great customer…
Daniel was excellent great customer service very quick pick up
26 juli 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Thanks Gary
All straight forward picked up at airport taken to the yard picked up car returned it to yard taken back to airport all good thanks Gary
18 juli 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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