Kenny is an absolute legend who managed to sort me out with a nicer car for a very special occasion! Nice easy experience, lovely cars!
Bedrijf heeft geantwoord
Locatie
Wijzig locatie130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX GLASGOW, SCOTLAND, GB
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Lees wat reviewers zeggen
Do not use this car rental service. There was plenty of hidden fees not communicated properly which lead us to pay an excess of 400 pounds on top of the rental of the car. The customer service was ver... Toon meer
Bedrijf heeft geantwoord
Kenny was absolutely brilliant, helped us out after dealing with another not so friendly company, thank you again
Bedrijf heeft geantwoord
From order on line through to collection and drop off the experience was easy and seamless. The whole process including my vehicle was wonderful. Thank you again DRIVALIA and a very special thanks to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Drivalia UK - GLASGOW CENTRAL
Geschreven door het bedrijf
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contactgegevens
130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX, GLASGOW, SCOTLAND, Verenigd Koninkrijk
- 0141 611 7103
4,0
Goed
164 reviews
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Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Service from Kenny is great
Service from Kenny is great, very experience. Van was clean and great.
8 december 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Terrible company to hire from
Terrible company to hire from. £1500 deposit for a start when other companies are £200 mostly.
So i didn't get hired van because the machine couldn't take my £1 card payment for fines or parking tickets, tried enter two cards but machine wasn't taking them so was denied van but it took contacless payment ok £189 and also £105 for daily charge which you get if dont pay £1500 deposit..shocking. anyway dont refunding my full payment. Horrible customer service from arooj in the london branch kept interrupting me. Definitely avoid this company.
8 november 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Good service from Kenny
Good service from Kenny. Car was good. Would recommend.
30 november 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Not impressive with the customer care
The representative at the Glasgow Downtown( it is not in the city - the pin point location provided by rental cars is incorrect) was arrogant and very very unhelpful. The car was poor quality with many bashes in the bodywork. The representative at Aberdeen was excellent and detailed how we could have saved money, after not having a credit card on collection of the car. The Glasgow representative did not give us any options.
21 november 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
good experience, highly recommend
Kenny and Gary were really helpful and nice! drivalia was such a smooth check in process, they had good options, and the drop off was under a minute. we actually ended up lucking out and getting a new car which was a nice bonus. made our trip to scotland that much easier. would highly recommend drivalia
29 november 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service from Kenny
Great service from Kenny. Great car.
25 november 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service from Kenny
Great service from Kenny
Would highly recommend
12 november 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Kenny has gone above and beyond for me
Kenny has gone above and beyond for me. Great service. Thanks
11 november 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very impressed with my experience today…
Very impressed with my experience today in Glasgow Central. Kenny was incredibly helpful, polite and professional. He made the full experience easy and I was on my way in a nice Fiat 500e in no time.
10 november 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Good service from Kenny
Good service from Kenny. Car was excellent
21 oktober 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Méfiance envers l'agence DRIVALIA au 130 Laidlaw street à Glasgow
J'ai loué une voiture à l'agence DRIVALIA à Glasgow (130 Laidlaw street). Le responsable a fait le tour de la voiture avec nous sur la partie carrosserie et roues seulement. Quelques jours après, ma femme a remarqué une petite fissure sur la pare-brise, croyant que c'est sans importance. Ensuite, cette fissure ne cesse de s'allonger pour atteindre 40 cm ! Nous avons perdu 10h de notre temps pour aller à Aberdeen airport afin de changer de véhicule. On nous a facturé 1533 € pour la fissure qui n'est pas de notre faute ! Quand on a finalement rendu la 2eme voiture à Glasgow, le responsable m'a fait payer 60 pounds car il a constaté sur une brochure laissée dans la voiture qu'on est allé sur l'île Harris & Lewis ! C'est soi disant la règle de DRIVALIA écrite en tout petits caractère que Booking ne nous a pas signalé. Cette agence DRIVALIA au 130 Laidlaw street Glasgow n'est pas professionnelle (manquement dans le processus de vérification du véhicule lors de la livraison) et a une attitude qui frise l'arnaque.
8 september 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Excellent customer service from Kay
Excellent customer service from Kay, esp as pur flight was delayed and Kay went the extta mile to help us out. Car okay but low on windscreen wash which had to be replaced. Thank you!
7 oktober 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I was phoned on Wednesday as the…
I was phoned on Wednesday as the Scottish run was on and I was advised that I’d need to pick up the van in paisley. 5 miles further but I was moving house so that was no issue. I was then phoned by the manager on the day of the move and told the van was cancelled. He advised that the staff member on Wednesday said it was “maybe” available. Left me stranded, would never use again.
5 oktober 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Thanks Gary and team Glasgow Central
Well...we had a medical emergency requiring my husband to be in Glasgow hospital and Drivalia we're extremely comforting and flexible with our car rental needs. Due to unexpected delays, I was greeted by Gary and crew not only with a very friendly and empathetic welcome, but also an unexpected upgrade which was absolutely wonderful. We didn't do the exploring we intended due to Storm Amy approaching, but the car was great. No complaints.
I would absolutely recommend using Drivalia in Glasgow Central!
1 oktober 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Friendly staff, clear instructions
Friendly staff (Gary), efficient service, clear guidance
1 oktober 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Gary and Kenny were super helpful and…
Gary and Kenny were super helpful and welcoming. Great service.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Car was great and service from Drivalia…
Car was great and service from Drivalia was fantastic!
29 september 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Stuart and Kenny gave a great service
Stuart and Kenny gave a great service. Car was excellent. Good teamwork by the boys. Kenny in the office and Stuart went out of his way to help me set up pairing my phone with the car. Very happy.
26 september 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Service from Gary & Kenny was…
Service from Gary & Kenny was excellent. Van was faultless
22 september 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great and friendly service
Went to pick up our car for our first journey through Scotland. Gary was very informative and friendly, which made the process much easier compared to what we‘re used to from other rental companies around Europe. Thanks!
17 september 2025
Review zonder uitnodiging
Antwoord van Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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