Great customer service team, very responsive and friendly. Rates are great - i am yet to pickup the car so cannot say how that is. My only concern is the high bond :-( it kind of forces you to take t... Toon meer
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Lees wat reviewers zeggen
The 'Chat' was initiated very soon after I went to the Drivalia site. Jay offered to give me a discounted price on booking. We briefly discussed the types of car on offer. HIs responses were quick... Toon meer
Bedrijf heeft geantwoord
We called them because we had a doubt about driving license policy and didn't expect the superb customer service we received, they helped us with everything, got us a better deal than what we had foun... Toon meer
Bedrijf heeft geantwoord
Terrible experience. I emailled to change my pick up time, they confirmed via email and then didn't change the time. Came at the wrong time, didn't call me just left, and on top of that was extremely... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Drivalia UK - RESERVATIONS (Leeds contact centre)
Geschreven door het bedrijf
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contactgegevens
Percy Street, LS12, Leeds, Armley, Verenigd Koninkrijk
- 08000 75 80 75
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jay was great and prompt
Jay was great and prompt. Gave me.a good deal.
2 september 2026
Review zonder uitnodiging
Chatting with Jay
I was on chat with Jay and it was simple and quick to book. I feel I got a good deal especially since it was a last minute booking. Very helpful.
2 september 2026
Review zonder uitnodiging
Excellent service
Excellent service. Speedy, efficient and honest (which is a rarity among rentals. Edinburgh operation is excellent, super friendly too
2 juli 2026
Review zonder uitnodiging
Great and prompt service
Great and prompt service. Very good price
2 september 2026
Review zonder uitnodiging
A great services during the booking…
A great services during the booking process
1 september 2026
Review zonder uitnodiging
Jay provided very good guidance through…
Jay provided very good guidance through the booking process, clearing all queries
1 september 2026
Review zonder uitnodiging
I asked Jay from customer services
I asked Jay from customer services for help, and he found exactly what I was looking for straight away. Fantastic service
1 september 2026
Review zonder uitnodiging
Great customer service team
Great customer service team, very responsive and friendly. Rates are great - i am yet to pickup the car so cannot say how that is. My only concern is the high bond :-( it kind of forces you to take the daily reduction as 1500 pound is nearly $3000 aussie thats a lot to have just sitting around for the holiday waiting to get it back.
1 september 2026
Review zonder uitnodiging
Always use this company staff so…
Always use this company staff so obliging and kind I was very upset reurning a car coming back from visiting my mum with dementia. They were just so so kind as A consequence I will always be loyal to them and recommend them irrelavant that that are really good price wise also.
12 maart 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Quick and easy to book.
31 augustus 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service, hired for here a few times now and always does exactly what it says on the tin.
Great service, very helpful, very clear on the booking whats needed, and even got a discount. Great. Very helpful assistant.
30 augustus 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Jay was quick and professional
Jay was quick and professional. Very good booking experience. :)
30 augustus 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
On line chat deal
Jay got me a better deal through their on line chat and booked the car for me. Nice and easy
30 augustus 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
It was a straight forward and pleasant…
It was a straight forward and pleasant experience booking with Jay. Helpful and patient, he’s the man for the job!
29 augustus 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Jay - speedy and great price
Jay, the customer support guy, gave me a better discount and all done in about 2 minutes. Great serivce and price.
29 augustus 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Janos è stato davvero disponibile
Janos è stato davvero disponibile, ha risolto un grande dubbio che avevamo.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very helpful online chat sysytem
Very helpful online chat sysytem. Good price. Quick service.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Jay was very helpful
Jay was very helpful, quick, polite and very responsive, answering my queries and proivding me with what seems to be a good deal overall for my rental needs. Appreciate his support and efficiency. Many thanks
28 augustus 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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